1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
86,489 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

problem #20

Jun 192024

Fusion

  • 162,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the "Engine Coolant Overtemperature" message had flashed on the instrument panel while driving at an unknown speed. The contact added coolant to the coolant reservoir because the coolant level was low. Two days later, the vehicle started to jerk and hesitate upon the depression of the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to the dealer where it was discovered that coolant had saturated the entire engine which resulted in engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which was linked to the failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle related to the engine. The vehicle remained in the possession of the dealer. The failure mileage was approximately 162,000.

- Alexandria, IN, USA

problem #19

May 282024

Fusion

  • 209,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the oil pressure warning light illuminated, and the vehicle lost motive power. There was smoke coming from the exhaust pipe, and upon inspection, the exhaust pipe was wet. The contact checked the engine oil level and added water to the coolant reservoir. The vehicle was restarted and was driven to the residence. The failure recurred, and the vehicle coasted into the driveway. The vehicle was diagnosed by an independent mechanic at the residence, and it was determined there was a blown head gasket and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 209,000.

- Leslie, GA, USA

problem #18

Apr 162024

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact stated that while driving at a slow speed, the "Engine Coolant Overtemperature" warning light illuminated. The vehicle was taken to a dealer where the water pump was replaced; however, several days later while driving 65 MPH, the "Engine Coolant Overtemperature" warning light illuminated, and the vehicle stalled. Due to the failure, the vehicle was towed back to the dealer where the mechanic discovered a coolant intrusion into an engine cylinder. The mechanic informed the contact that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.

- Bonaire, GA, USA

problem #17

Apr 102024

Fusion

  • 148,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked, he noticed fluid leaking onto the ground. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the engine short block. The dealer determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The failure mileage was approximately 148,000.

- Lakeland, FL, USA

problem #16

Mar 222024

Fusion

  • 89,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that while her husband was driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating; after which, the vehicle lost motive power. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was taken to an independent mechanic, who determined that coolant intrusion in cylinder #4 resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

- Yacolt, WA, USA

problem #15

Aug 012023

Fusion

  • 80,950 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The contact stated that the failure recurred while driving. There was no warning light illuminated. Additionally, the contact stated that there was an abnormal chemical and burning odor inside the cabin. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed. The vehicle was taken to two other independent mechanics, where the same assessment was made. Additionally, the contact was informed that the generation of heat caused by the friction between the two pistons led to the engine failure. Additionally, the contact was informed that there was coolant intrusion in the engine. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,950.

- Cheyenne, WY, USA

problem #14

Mar 122024

Fusion

  • miles
Coolant began leaking into the engine causing engine failure

- Lexington, KY, USA

problem #13

Jan 262024

Fusion

  • 75,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes and the engine was misfiring. Additionally, the check engine warning light had remained illuminated. The vehicle was taken to the local dealer who diagnosed that engine coolant had leaked into the engine cylinders and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not eligible for the Manufacturer-??s Extended Coverage for the failure. The failure mileage was 75,000.

- Peoria, IL, USA

problem #12

Dec 252023

Fusion

  • 108,000 miles
The contact owns a 2014 Ford Fusion. The contact initially discovered that the engine was consuming an excessive amount of coolant. There was no warning light illuminated. Upon inspection, the contact discovered that the coolant level was low; however, the contact later discovered that the coolant level was low again soon after topping off the coolant reservoir. The contact stated that the check engine warning light was illuminated. Upon inspection, the contact discovered that coolant was leaking into an engine cylinder. The dealer was notified of the failure and was given an estimate for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NTHSA Hotline. The vehicle was not repaired. The failure mileage was approximately 108,000.

- Jefferson City, MO, USA

problem #11

Jun 232023

Fusion

  • 140,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the temperature gauge rose to the HOT zone. The contact stated that she pulled into an auto parts store and was advised to refill the coolant reservoir. The contact topped off the coolant reservoir and then drove the vehicle for less than 20 minutes before the vehicle went into LIMP Mode and lost motive power. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. There were several warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that either the engine or the short block needed to be replaced due to coolant intrusion into the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

- Clearlake Oaks, CA, USA

problem #10

Sep 092023

Fusion

  • 62,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that while his daughter was driving approximately 65 MPH, the coolant warning light illuminated. The contact was informed that the vehicle lost motive power and decelerated to approximately 15 MPH. The contact stated that his daughter pulled off the roadway and turned the vehicle off. The contact drove out to his daughter and jumpstarted the vehicle. The contact used an ODB scanner and retrieved fault code: P1299 -??Engine overheated-??. The contact cleared the code, and the vehicle was driven back to his residence. The contact replaced the coolant temperature gauge. The contact stated that the vehicle drove normally for several days however, the failure reoccurred. The contact checked the coolant reservoir and noticed that the reservoir was nearly empty. The contact then drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to the manufacturer Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 62,000.

- Meridian, ID, USA

problem #9

May 182023

Fusion

  • 148,141 miles
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The contact inspected the vehicle and noticed there was no brake fluid in the reservoir. Additionally, the contact stated that while driving the vehicle was overheating. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 148,141.

- Clovis, CA, USA

problem #8

Apr 132023

Fusion

  • 104,237 miles
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact looked under the hood and noticed smoke, coolant, and water was pouring from the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who stated that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. After further diagnostic tests, the mechanic informed the contact that there was an improper casting on the head and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The failure mileage was approximately 104,237.

- Weirton, WV, USA

problem #7

Feb 262023

Fusion

  • 79,126 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving 5-10 MPH and depressing the accelerator pedal, the vehicle failed to respond. A message indicating that the vehicle was overheating was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle, but the vehicle failed to shift into gear. The vehicle was towed to the local dealer, where the failure could not be duplicated. The contact received a recall notice for NHTSA Campaign Number: 22V413000 (Power Train); however, the dealer declined to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then towed to a used car dealer, where the thermostat was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,126.

- Cincinnati, OH, USA

problem #6

Dec 122022

Fusion

  • 102,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving 65 MPH, the check engine warning light illuminated. Additionally, there was abnormal sounds coming from the vehicle. The contact pulled over and had the vehicle towed to the dealer. The contact was informed that the coolant might be leaking into the engine; however, the mechanic was unsure. The dealer was contacted and stated that the vehicle was not under recall for the failure. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The failure mileage was 102,000.

- Collierville, TN, USA

problem #5

Sep 072022

Fusion 4-cyl

  • 69,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the vehicle had been overheating. The vehicle displayed a warning that the vehicle was overheating. The contact had taken the vehicle for an inspection and was informed that there was coolant intrusion into cylinders #3 and #4 causing the engine to fail. The contact was informed that the short block needed to be repaired and the head gasket replaced. The contact was informed that the failure might be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the vehicle could not be repaired due to parts being on backorder. The manufacturer was made aware of the failure and confirmed that there was no recall or warranty coverage on the vehicle. The approximate failure mileage was 69,000.

- Woodstock, GA, USA

problem #4

May 012022

Fusion

  • 91,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he then performed a diagnostic test on the vehicle and replaced the spark plugs; however, the repair did not fix the vehicle. The contact stated that he then took his vehicle to the dealer and was informed that the coolant had leaked into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

- Olathe, KS, USA

problem #3

Mar 012021

Fusion

  • 48,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the engine coolant would be depleted during normal vehicle operation. Due to the failure, the vehicle would overheat while driving with white colored smoke coming from the engine. The contact also stated that the vehicle would stall and shudder while driving with the check engine warning light intermittently flashing on the instrument panel. The contact had called a dealer and was given an estimate for the repair. The contact then took the vehicle to an independent mechanic where the failure was linked to a coolant leak; however, the mechanic had not determined the source of the leak. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.

- Midland, NC, USA

problem #2

Feb 012014

Fusion 4-cyl

  • Manual transmission
  • 6,000 miles
This 6 speed manual transmission engine intermittently stalls at or very nearly at a complete stop in neutral gear. The engine stalls more frequently when it's raining. The engine stalls were approximately 20-25 times over 4-5 months. The ignition button, intermittently, doesn't start the car the first time and has to be pushed twice before the engine starts. The fuel light gauge intermittently lights up between 1/4 or 1/8 of a tank, otherwise it lights up when the line is basically at the bottom. Intermittently the sunroof doesn't open or close properly. Sometimes it remains open while at the same time, the interior headliner is actually closed. If you aren't paying attention it is impossible to know the sunroof is actually open because the interior headliner remains closed.

- Sunnyvale, CA, USA

problem #1

Jul 112014

Fusion 4-cyl

  • 8,330 miles
I had my 2014 Ford Fusion brought to walmart for an oil change on July 11, 2014. The technicians comment on the service order/receipt stated transmission is leaking. The technician invited to their work area and showed me the leak. I called the dealership I bought my car from to schedule an appointment. I dropped off the car to them on July 28, 2014 around 5:00 pm. On the following day, I received a call from them telling me that the car was fixed. The problem was the ? left front axle seal leaks. Researching on the internet, I found out this is not really an isolated case. For some reason, I now have a feeling that this may not be the last time I will be dealing with this problem since only the seal was replaced.

- Shelby Township, MI, USA