10.0
really awful- Crashes / Fires:
- 8 / 3
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 39,584 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Shifter Cable bushing and cover Car would not move when putting into drive or reverse. It was the Shifter Cable bushing that had to be replaced. We were told that this issues was covered on OTHER vin number vehicles but not our car. WHY"?"
- Berlin, WI, USA
Engine coolant leak.
- Burnsville, MN, USA
The latch holding the driver door closed failed and the door would not close. This issue has happened before and been addressed by previous recalls but continues to be an issue.
- Saint Louis, MO, USA
Back-up Camera: The back-up camera works intermittently, or sometimes not at all; On several occasions, the camera went on briefly, showing children approaching the back of the car while backing out of a driveway. Then it goes blank as they walk behind the vehicle. Additionally, when backing into a parking space, the camera displays, then goes blank as soon as the proximity alert warning beep starts to sound. I-??m not sure if the -??trigger" is the proximity sensors or the steering sensor since the steering wheel is always turned and the warning beeps are always present.
- Lenox, MI, USA
Rear view video system is failing either completely or halfway during the back up. Warning message says to contact dealership, who wants to run diagnostics in order to figure out cause. Despite video failure, the audio has continued to work properly. Did not want to pay costly fee to run diagnostics without shopping around for lower price.
- Sugar Land, TX, USA
The rear passenger back door latch is out. Has to be replaced because door will not shut an my toddler almost feel out but I caught him.
- Grand Prairie , TX, USA
The lug nuts on my 2014 Ford Fusion have swollen to the point where they cannot be removed with the tool Ford provided or a standard 4 socket iron wrench. This problem is so severe, AAA was unable to remove the lug nuts after I had a flat requiring a tow for repair of tire. Additionally, the lug nits cam become compromised and cause the rim to become fisplaced while driving.
- Foxboro, MA, USA
-??Temporarily lost communication with the Climate System-?? error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.
- Fort Wayne, IN, USA
We took the car to the Ford dealer for recalls on 6/26/2023. We noticed the car would jolt or slow down when shifting gears. Also would, on occasion, jolt before stopping. We were told that the transmission needed repairs. The cost could vary from 4k to 7k, which we declined and brought our car home, and it can be inspected upon request. The car has a little over 60k miles, and we consistently serviced it. No warning lights or severe problems before being told our vehicle is not driveable until we repair the transmission.
- Whittier, CA, USA
The backup camera is frequently failing to work, putting the vehicle at increased risk for a rear collision. A message appears on the dashboard screen when the failure occurs that the system is not working.
- Rochester, NY, USA
A neighbor came to my door and told me my break lights were on while the car was just sitting in the driveway. It had not been driven recently before this was reported to me. It is 24 hours later and the lights are still on and I have not been able to get them to turn off. No warning lamps on the dashboard lit, this can cause a rear end collision to me as the person following behind can not tell that I am coming to a stop. I am aware that there is a recall on some of the 2014 Ford Fusion but it appears that mine is not lised on the recall. Since this is a holiday weekend (and this came to my attention on a Saturday) I will be calling Ford garage in stockton, ca on Tuesday May 30, 2023 to place inquiry about this.
- Lodi, CA, USA
About a week ago I had to make a 2 hour drive and when I was close to my destination my check engine light came on and started flashing I hooked a code scanner up to it and it was cylender 4 misfire so I replaced the coil pack and the problem stopped. Today I was driving my car and the car stalled on me agian in a parking lot I put the car in park and I turned the car off and when I tryed to start the car agian it had a long crank and then it started i got to the intersection and the car stalled agian so I immediately repeated the steps and it started back up when I came threw the caution light so I could pull over the car stalled agian in the middle of moving traffic with my child in the car.we almost got hit by other vehicles trying to move to safety. The car gave a p000c6 code. Thankfully we made it to safety as this continues to be a issiue with this vehicle and there has been several recals I am requesting that ford fix this issiue
- Repton , AL, USA
Coolant sensor malfunction. Should let me know when its low. Did not. Had coolant. Sensor never worked properly. Internal engine block burn. Took to a mechanic. Replaced sensor too late. I am so screwed still paying for it.
- Pipe Creek, TX, USA
I receive this message sporadically. It disables the heat and air to my vehicle, also the passenger side front and rear window locks. When it's cold the heat does not work and when it's hot the air does not work. Also, when it rains or if it's a muggy day the windows fog up and I'm unable to defrost them. This is a major hazard. Can you please assist?! "Temporarily lost communication with the Climate System"
- Lawrenceville, GA, USA
The Climate Control Computer fails to stay on recirculation mode when heating causing driver to press every 15 minutes while driving putting driver and other drivers at risk because of having to look off road while pressing. Ultimate Ford dealership has inspected and attempted to repair the problem but did not during the warranty period. The dealership has barred me from having service completed in the local area within a one-hour drive from my home from merely the fact that they could not repair the problem. Now, several recalls which are not safe on my car cannot be repaired because of their immature behavior. There was no warning about this problem beforehand. No receipts but letter to Ford attached.
- Norfork, AR, USA
My 2014 Ford fusion completely lost power and wouldn't even start or turn on novemeber13, 2022. The car was towed to a dealership, and I was told that the coolant was going inside of the engine and causing corrasion. We contacted the warranty company and was told that this was a manufacture's default and that they wouldn't fix/ replace my engine because my whole engine needed to be replaced. I contacted ford and they said there was no recalls on my car and in 2017 I saw on cars.com that the engine/ coolant system for ford fusions from 2014-2017 were recalled but Ford said there was no such recall and that their recalls have an S in them and not a v.
- Bowling Green, OH, USA
Many people (including myself) have problems with 2013 to 2016 ford hybrid transmissions. My transmission fails on the well know 14b07 problem, where bearings fail and the car simply gives you a warning a stops in the middle of the road, luckily I had time to push my car to the side, avoiding an accident. Ford should fix this for free once many customers had the same problem. I took my car to a dealership and the answer was to buy a new transmission for over $7000 dollars. They do not even offer a repair for it.
- American Fork, UT, USA
The fuel door hinge is broken. The fuel door will come open while driving the vehicle. The door is loose and after researching this, it is a common problem for everyone with a 2014 ford fusion.
- Fort Worth, TX, USA
While commuting to work the car randomly caught fire lost brakes and steering
- Akron, OH, USA
- Conroe , TX, USA