5.2
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 47,000 miles
- Total Complaints:
- 5 complaints
Most common solutions:
- not sure (5 reports)
My 2015 Ford Fusion has 41000 miles and this week I noticed the paint is bubbling on the back and left side edge of the hood.
- Linda K., Little Meadows, PA, US
Around May of 2019 I noticed paint starting to bubble on the left side of the hood. No chipping as of yet. I'm not sure when exactly it started.
- David N., Andrews, US
I purchased this 2015 Fusion in August 2014. I noticed front edge of hood paint started to bubble in December 2016 (probably earlier but cannot confirm). Unfortunately I waited until May 1, 2017 with about 45,000 miles on car when I contacted Ford Motor Co. This car has an aluminum hood with obvious defective paint and there is a history of this paint problem with Ford, especially with Explorers. This was told to me by the Ford body shop people and is also on the internet. FMC response was the 36/36 warranty expired by mileage and they would not cover this repair. Repair cost at local Brandon Ford in Florida is $720. Dealer willing to discount about $150 off price. But this is a defective paint job and should be made good by FMC. Mileage has nothing to do with paint that is only 2 and a half years old. I even bought the premier extended warranty 70/70 when I purchased the Fusion to find out now, paint not covered.
- Roger C., Sun City Center, FL, US
A couple of years after I purchased my 2015 Fusion new, I started noticing that the paint on the edges of the hood were bubbling. I immediately took it into the dealership that I purchased it from. The service manager asked me if it had been involved in an accident where the hood would have been required to be painted. It had not. The service manager said that the 5 year / unlimited mileage coverage that is standard on Fords did not cover this since it only covers perforation due to corrosion. Since the factory defect was on an aluminum hood, meaning that perforation due to corrosion would not occur, they did not feel that they had to repair it.
I called the Ford customer service number to find out if there was anyone that I could talk to about my concerns. The person I spoke to said that they were unable to help me since they could not verify the corrosion on the hood of my vehicle and instructed me to take it to a dealership.
I finally called a body shop that specialized in Ford products. The manager of the body shop said that this is a known problem and the only way to fix the problem is to replace the hood. Repainting it would not correct the issue since the problem would come back. However, Ford only offered hood replacements to 2016 and newer Fusions, not my 2015.
I never got it fixed and learned that this is a common issue among Ford products. I bought a 2018 Explorer after this and had the exact issue. This time, Ford covered it.
- Stephen S., Mt Vernon, US