10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
63,704 miles

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« Read the previous 20 complaints

problem #117

Jan 032024

Fusion

  • 160,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving 60 MPH, the vehicle decelerated independently and started jerking. The contact stated that the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that several unknown repairs were performed on the vehicle regarding the failure; however, the failure persisted. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

- Oswego, IL, USA

problem #116

Dec 142023

Fusion

  • miles
The vehicle was stuck in drive while the gear shifter was freely moving and not engaging to put the vehicle in to any gear.

- Charleston , SC, USA

problem #115

Oct 122023

Fusion

  • 65,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact's wife was able to coast to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission range sensor. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 65,000.

- Chicago, IL, USA

problem #114

Oct 132023

Fusion

  • miles
Multiple times when starting the car And shifting from Park to Drive or Park to Reverse there is a hesitation of a few seconds then the vehicle shifts hard into gear and jerks the vehicle without pressing the gas pedal. When driving the car fails to shift properly and gets hung up in low gears and shifts and jerks the vehicle.

- Irwin, PA, USA

problem #113

Sep 142023

Fusion 4-cyl

  • 206,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that after reversing and then shifting into drive (D), the vehicle failed to respond as needed and continued to reverse even though the gear shifter was in drive (D). The contact allowed the vehicle to reverse into a safe space, and attempted to shift into park (P), but the gear shifter was stuck. There was no warning light illuminated. The contact engaged the electronic parking brake and was able to park the vehicle. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 19V362000 (Power Train) or 22V413000 (Power Train). The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 206,000.

- Pooler, GA, USA

problem #112

Sep 152023

Fusion

  • 190,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while attempting to shift into reverse, the vehicle remained stuck in neutral with the transmission warning light flashing on the instrument panel. Due to the failure, the vehicle was towed to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000(Power Train) which she linked to the failure. The dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer had was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

- Lima, OH, USA

problem #111

Sep 012023

Fusion

  • 139,683 miles
The power steer system went out on my car with no warning, the catalytic converter is going out. This car have caused me more problems than a little. The dealership are full so you can-??t get any recall done. This is a bad car and should be off the lots. I can-??t get reimbursed for no work I put into this car because I didn-??t take it to the dealership. This is unfair to me I work very hard for my money. This is about the third complaint I have sent and no one has responded. I WILL NEVER RECOMMEND FORDS.

- Humble, TX, USA

problem #110

Sep 092023

Fusion

  • 90,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while his son was attempting to start the vehicle, the vehicle failed to start. After a visual inspection of the gear selector mechanism, the contact observed that the cable was detached. The contact was able to shift the gear by using the shift lock release button and was able to start the vehicle. The vehicle was taken to the dealer, who determined that the shifter cable bushing had degraded, causing the shift cable to detach. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V362000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 90,000.

- Junction City, KS, USA

problem #109

Mar 062019

Fusion

  • miles
When car shifts gear and car itself will jerk before settling. I had this issue prior to my 60K mile transmission warranty expired and the Ford dealership in Arlington, VA fixed it and stated that a piece in the transmission was broken and cause the transmission to not shift properly. They replaced it and a few years later I am having the same issue. I-??ve also had issue where driving the entire electric system would shut off and then reset mid drive but that has only happened twice and that was back in 2018.

- Baltimore, MD, USA

problem #108

Apr 132023

Fusion

  • miles
Had to have my transmission replaced due to harsh shifting into 2nd & 3rd gear while driving, as well as when you slow down it would down shift in those two gears. Had the transmission replaced, and not even a week later after they also updated the ECU for the transmission, now this transmission that was put in is doing the exact same thing. Now a few weeks later my trunk is randomly opening while I'm driving or while I'm at work, ECT.

- Springfield, MI, USA

problem #107

Jun 162023

Fusion

  • miles
2015 Ford Fusion SE was taken in for multiple recalls on 6/14/2023. The recall that caused an issue was 23E03 Powertrain Control Module Reprogramming. After recall was completed, the gear shifter did not want to go in to gear, the gears were not wanting to change, and the times they did change they were shifting erratically. I was then only able to go 5 mph, and unable to make it home. The problem was confirmed by the dealership as they had to retrieve the car and take it back to the dealership to be looked at. When driving the vehicle, they confirmed that the gear shifting was "terrible". The vehicle is at the dealership waiting for the issue to be fixed as of 6/27/2023. There were no warnings or messages displayed at any point.

- Lenoir, NC, USA

problem #106

Jun 052023

Fusion

  • miles
My 2015 Ford Fusion has only 75,000 miles on it. Last week, I noticed that my car was making a noise when turning the steering wheel. It started taking more effort to take turns, and my steering wheel did not make a smooth transition back after taking a turn. I brought my car to the Ford dealership, and they ran diagnostics- my car needs the steering column replaced.

- Dedham, MA, USA

problem #105

May 092023

Fusion

  • 116,000 miles
The contact owns 2015 Ford Fusion. The vehicle was previously repaired under NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while shifting gear, the vehicle violently jolted. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

- Shoreview, MN, USA

problem #104

Apr 112023

Fusion

  • 134,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was in an automated car wash, the gear was shifted to park(P) but displayed as neutral(N) and the contact was assisted with pushing the vehicle out. No warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the coils needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.

- Orlando, FL, USA

problem #103

Aug 202022

Fusion

  • 97,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notification of NHTSA Campaign Number:?23V162000 (Service Brakes, Hydraulic) and related the failure to the recall; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 97,000.

- Fairfield, CA, USA

problem #102

Jan 132021

Fusion

  • 0 miles
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Corpus Christi, TX, USA

problem #101

Feb 012023

Fusion

  • 140,000 miles
The contact's daughter owns a 2015 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, a year later while the contact-??s daughter was driving at an undisclosed speed, a message indicating that the vehicle was overheating appeared on the instrument panel. The vehicle then inadvertently decelerated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 140,000.

- Flint, MI, USA

problem #100

Feb 132023

Fusion

  • miles
I was taking my granddaughter to school. I stopped to put my car into reverse to park and the gear shift was stuck. I couldn-??t move it into any position but neutral. I pulled my emergency brake concerned that that the car would roll. I sat in my car for several hours because I didn-??t know what was wrong or what to do. I finally decided to have it pulled home until I could find out what happened.

- Birmingham , AL, USA

problem #99

Oct 182022

Fusion

  • miles
Car have trouble accelerating and shifting into gear. It started randomly sometimes it will shift extremely hard and then won-??t accelerate after 45 minutes.

- Duncanville , TX, USA

problem #98

Oct 232022

Fusion

  • 60,152 miles
The contact owns a 2015 Ford Fusion. The contact stated that while shifted into reverse, she attempted to place the shifter in the drive position however, the shifter failed and was stuck in reverse. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission shifter cable bushing and the cathodic needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that her VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was 60,152.

- Palm Bay, FL, USA

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