I sending this massage because I have 2015 Ford Fusion SE. My issue is when I put my car on drive mode every time I go out in to town. When I'm about to make a stop and when I take off the transmission seems to jump back and for almost like is trying to get a good shift or like is trying to look for fisrt gear. I don't know if Ford is aware of this situation, but its getting kinda annoying that the transmission is doing that or if is failing. I don't know what could it be maybe it just needs a software update or maybe the transmission is about to go out. Hopefully someone read this or maybe through this website the complaint gets to Ford and due something about it or at least fix the problem. I don't know how many people out there are experiencing the same problem as me, but if we all come together maybe Ford could do a recall or fix the problem on this transmissions before mine goes out and I have to pay for it.

- Selma, CA, USA

I drove to work no problems and parked my 2015 Fusion 2.0 ecoboost. When I left work I started the car and a billow of white smoke rolled out from the exhaust when I pulled out of my parking spot. It quickly dissipated so I drove down the road a few miles. I then got an overheating warning on the dash followed by a P1299 code. When I parked the car it was idling rough so I turned it off. I let it cool down and noticed the coolant reservoir was low so I filled it up and started the car, it idled just fine, at first, with little smoke then after a few moments it started idling really rough. It sucked the coolant reservoir dry so I filled it up again and went inside. When I looked at it half an hour later the coolant reservoir was empty yet again. I then noticed a huge puddle under my car with it dripping from the muffler in the middle. I don't know the problem. I only have 68K miles.

- Prairie City, IA, USA

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle jerked and a grinding noise was heard coming from the transmission without warning. The contact stated that the failure recurred. The vehicle was taken to roundtree Ford (8770 business park dr, shreveport, la 71105, (318) 798-3673) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,905.

- Shreveport, LA, USA

Spark plugs continue to foul causing antifreeze to leak into engine resulting in needing a engine replacement. Been told I need a brand new engine on a 5 year old car.

- Chapel Hill, NC, USA

Vehicle has 100,215 miles and is 5 years old mid January 2020 check engine light came on. Code 303 - cylinder 3 misfire. Changed spark plugs. Same code. Had vehicle checked by private mechanic. Coolant located in cylinder 3. case started with Ford Motor Co. Vehicle taken to Ford dealership where it was orginally purchased. After adding dye to the coolant they verified the cylinder #3 leak. They reccomend an engine replacement - $6550.20. They offered to buy vehicle from us for $1500. Oh, and I should mention that the vehicle was officially paid off one week before the check engine light came on and this all started. See attached invoice from February 2020

- Lakewood, OH, USA

On 10/7/2019 I brought my car in to fort mill Ford (SC) for a tire change and regular service. When I came to pick it up on 10/10/2019, the car would not start. Upon advising my tech brittany of the issue, they sent out a tech to jump start the car that was just serviced. When the car was jump started, an engine light appeared on the dashboard. The vehicle was at 62000 miles. I went back to my adviser brittany again and she stated that the engine light is nothing to worry about and that Ford activates those when seasons change and is part of their software. She insisted that everything was ok with the car and referenced the inspection list I was given for my 2015 Ford Fusion SE. Not three weeks later, the engine light went from being constantly on, to flashing. This also caused an intense white smoke from the exhaust and a strong gas presence in the vehicle. While I was driving to work, the engine light started flashing and the car started jerking on I-77 highway. I took the car back to fort mill Ford on 11/18/2019 for inspection. The next day, brittany called me and said they found an issue with my spark-plug and that it might cost anywhere from $200 to $6000 to repair it. Since the issue was not caused by me I was not going to take responsibility for the charges and after weeks of ignoring me, Ford Motor Company (office of elena Ford) decided to get involved. However, the cause went from spark-plugs to coolants then cylinders and I was never given a specific cause. I did not have my car for over 60 days because all parts were on back order. I got my car back on 1/21/2020 and it is still showing issues with acceleration. Out of 91 NHTSA complaints on engine issues, over 31 have these same symptoms. Please see attached documents detailing this issue. This form does not offer enough space for relevant information and I was not able to upload the last email thread.

- Fort Mill, SC, USA

My sisters vehicle has started rolling down her driveway and she got back in the car and seen that there is a transmission not in park message and we found that the gear selector cable has broke off the gear selector lever. It is not safe for my sister to drive this vehicle. It's a driving hazard. I have found a recall from 2014 about potential vehicle rollaway for her vehicle but it's not open on her vehicle anymore. She had this problem before and took it into the dealership to get this fixed and it happens again

- Bermuda Dunes, CA, USA

The contact owns a 2015 Ford Fusion. While the vehicle was parked on an incline, it rolled backwards. The contact used the emergency brake to stop the vehicle. There was no warning indicator illuminated. The vehicle was towed to hawk Ford of oak lawn (708-599-6000, located at 6100 w 95th St, oak lawn, il 60453) where it was diagnosed that the transmission linkage chain fractured. The vehicle was repaired, but the failure worsened. In addition, the check engine warning indicator illuminated and blinked. Also the 'pull over and stop the engine' warning indicator illuminated. The manufacturer was made aware of the failures and stated that the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was approximately 83,000. The VIN was unknown.

- Chicago, IL, USA

The contact owns a 2015 Ford Fusion. After the vehicle came to a complete stop, the shift lever was placed in park. After exiting the vehicle, it started to roll backwards. The contact stated that the failure occurred once with the shift cable being fractured. The vehicle was repaired per a warranty program at long-lewis Ford Lincoln Volkswagen Mitsubishi (2800 woodward ave, muscle shoals, al 35661, (256) 386-7800) in September of 2017. The vehicle was not included in NHTSA campaign numbers: 18V471000 (power train) or 19V362000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 122,500.

- Phil Campbell, AL, USA

Brought car in for service due to check engine light and battery not charging. Replaced battery, but check engine light remained on. Again, went to get get diagnostic, resulted in needing catalytic converter. Picked up car and check engine light came back on. Returned to service next day. Diagnostic showed coolant leaked into the engine and head gasket needing replacing. The result is needing a new motor. This issue seems similar to NHTSA campaign number: 17V209000. My issue seems to be related to this recall on the 2013 and 2014 Fusion. Ford is provided $3,000 for the repair due to me being over 600 miles over power train. My concern is the recall to the 13 and 14 Fusion could be broader than those years.

- Ludlow, MA, USA

The contact owns a 2015 Ford Fusion. While driving approximately 35 mph, the vehicle stalled and "transmission not in park" appeared on the message center. The contact pulled the vehicle over to the side of the road and restarted the vehicle. The following day, the vehicle was picked up by lafayette Ford Lincoln (5202 raeford rd, fayetteville, nc 28304) and they also brought a loaner vehicle. The vehicle was taken to the same dealer six times, but the failure could not be duplicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 74,000.

- Raeford, NC, USA

The contact owns a 2015 Ford Fusion. While driving various speeds, the vehicle stalled and shook while depressing the accelerator pedal. The contact stated that the check engine warning indicator illuminated. The contact took the vehicle to an independent mechanic. A diagnostic was performed and the mechanic stated that the failure was related to other recalls, and the contact's VIN may be included in one. The contact called bell Ford (1200 NJ-27, colonia, NJ 07067, 732-388-6900) and was informed that the VIN was excluded from any recalls. The manufacturer was notified of the failure and stated that the same thing as the dealer. The manufacturer referred the contact to NHTSA to file a vehicle safety complaint. The vehicle had not been repaired. The failure mileage was unknown.

- Rahway, NJ, USA

The contact owns a 2015 Ford Fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of NHTSA campaign number: 19V590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg Ford (847-605-0800, located at 815 East golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888. The consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.

- Schaumburg, IL, USA

Antilock brake vacuum pump failed while driving on city street at 40-45 mph. Almost caused serious accident. Brake pump failure caused camshaft failure and a bearing to fall apart and put metal shavings into engine. Now engine, per dealership, will need to be replaced.

- Grand Prairie, TX, USA

The contact owns a 2015 Ford Fusion. While the contact's daughter was driving 45 mph, the steering wheel turned to the right and became difficult to turn. There were no warning indicators illuminated. The driver was able to drive to her residence. The contact associated the failure with NHTSA campaign number: 15V250000 (steering). The vehicle was taken to larry H. miller super Ford salt lake city (located at 1340 S. 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed that the steering assembly and an unknown wire for the power train needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 110,000.

- Riverton, UT, USA

Took car to dealership to have recall repairs fixed, now with repairs it has now caused a hard shift in gears. Recall repair has now caused another issue that was not a problem until recall work was completed. I was parked and car wouldn't come out of gear.

- Hartsville, SC, USA

Moved my transmission from drive to park and it got stuck in park. Tried to move it back to drive but transmission wouldn't shift. In car the transmission shifts to drive but it doesn't move

- Germantown, MD, USA

After merging and accelerating onto the freeway, over to the far left lane, "stop safely now" warning came up and the car lost all power. Luckily I was able to coast all the way to the right shoulder (what Hawaii considers a shoulder, still very dangerous) the vehicle would not start, only beep multiple times and display the same message. After 5 min on phone trying to get Ford roadside assistance, the local highway patrol tow truck showed up. Before I allowed him to tow the vehicle I tried to start it and was successful.

- Ewa Beach, HI, USA

Attempted to move my vehicle from my driveway. It started fine, but after shifting out of park, the transmission would not engage any gears, leaving my vehicle stranded. No resistance in the shifter, no gear indication and vehicle would not move.

- Mount Angel, OR, USA

My car was at idle at the store for less than 5 minutes and went into safe mode the mechanic said my active grill motor went out which caused my head gasket to blow without warning. I owe over $10000 on my car and now I have a $4000 shop bill. My car has never overheated not even at that time so my head gasket shouldn't be blown! please help!

- Eden, NC, USA