10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,027 miles

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« Read the previous 20 complaints

problem #20

Apr 292018

Fusion

  • 60,000 miles
2015 Ford Fusion- after sitting for short periods of time the vehicle will not turn on until multiple attempts. The battery is good. No jump is required. Vehicle will go from no power on the first attempted start to managing to power on within a couple of minutes. While in drive, the vehicle will not switch gears appropriately. The engine will rev, pull, and then switch gears very roughly. This has been looked at by a local mechanic. The mechanic could not find any problems even though it has been a consistent occurrence. Mechanic stated that this is common in newer Ford.

- Mustang, OK, USA

problem #19

Mar 292018

Fusion

  • 36,592 miles
Wrench light is on once I start the car (still in park) in driveway. After driving about 50 feet and I come to a complete stop once I hit the gas to accelerate my car does not go forward and if it does it will slowly jut forward, repeats this action over and over again until car is turned off and restarted. Once car is restarted the wrench light turns off. This has occurred three seperate times about two to three months apart each time. Ford claims they are unable to diagnose the problem. I do not feel safe in my vehicle. Very scary to turn in front of oncoming traffic when you don't know if your car is going to actually accelerate or not.

- Geneva, IL, USA

problem #18

Feb 122018

Fusion

  • 46,775 miles
Depress the accelerator and often the vehicle has no power. Sputters and then the engine revs high and takes off. Often during driving the RPM gauge will spike, loss of power occurs and then the vehicle jerks and power is restored. Does not matter the length of time the vehicle is driven, these incidents happen every day, every time the vehicle is driven. Just purchased the vehicle on 2-12-2018, used with 46xxx miles on it.

- Brooklyn Park, MN, USA

problem #17

Feb 182018

Fusion

  • 62,000 miles
At times there is a lous clunking when going from park to drive, park to reverse, reverse to drive and vice versa. Also there is some hard shifting when accelerating.

- Canyon Cntry, CA, USA

problem #16

Dec 292017

Fusion

  • 59,000 miles
Stopped in drive thru at fast food restaurant. Car was fine. Got ready to put car in drive, would not move and could not change gears, could not remove key from ignition. When tow truck driver arrived, he noticed that the shift linkage was disconnected from gear changer. No part in stock to reconnect it, even after contacting dealership. A car this new should not have this problem. Only normal driving activity and regular maintenance.

- Saint Louis, MO, USA

problem #15

Oct 142017

Fusion

  • miles
There has been many issues with the front end of my car. Both struts have been replaced at 22,000 miles. The sway bar link was also replaced.I am now at 23,000 miles experiencing a noise like a ball joint clunking in the passenger front and the dealerships cannot figure out what is making the noise. I have brought it to 2 separate dealerships for a synopsis. Still nothing. Also, the transmission shifts very rough and slams into the next gear from 2-3. I purchased this car from sport automotive used cars on October 2017. Ever since nothing but issues. Very dissatisfied with this vehicle. Especially since Ford have always been purchased in my family.

- Gaithersburg, MD, USA

problem #14

Sep 262017

Fusion

  • 68,562 miles
Shift lever cable broke. Vehicle would not shift out of driver. Shift lever is made of plastic and fell apart.

- Merced, CA, USA

problem #13

Aug 022017

Fusion

  • 66,567 miles
Transmission shift cable broke. Vehicle will not shift out of park. Shift cable connector is plastic and disintegrated.

- Merced, CA, USA

problem #12

Aug 142017

Fusion

  • 55,000 miles
Pulled up to my destination, put vehicle in park, turned the vehicle off and began to exit the vehicle. As I exited vehicle it began to roll backwards. I fell back into car and abruptly applied the brakes. The car shifter had not gone into park when I moved it upwards towards park and instead had gotten locked in neutral. I was still able to remove the key from the ignition even though it had not engaged in park and turned the car off. Now gear shifter is stuck in neutral and will not move. Took the vehicle to boggus Ford and they say that problem is not under power train warranty. Ford recalled 2014-2015 Ford Fusion for this exact problem on November 18, 2014 but now they tell me that my car was not made at the particular plant included in the recall so my issue isn't covered. As you can see from the attached photo my key is sitting on top of the steering wheel with the vehicle not in park indicator light on and the vehicle off.

- San Benito, TX, USA

problem #11

Jul 102017

Fusion

  • 58,000 miles
Recently, while traveling from Chicago, il to las vegas Nevada, I experienced mechanical issues with my 2015 Ford Fusion. The car broke down in las vegas, Nevada, where I took it to a local repair shop, due to the closeness of the where it broke down. The repair shop stated that they would need a few days to diagnose the vehicle. Unfortunately, I had no more days to stay in vegas, as I needed to return home. Thus, I flew back to Chicago, and left my car in las vegas, Nevada in the care of the repair shop for testing and diagnosis and repair. The repair shop called and stated that my car needed a new transmission. This befuddled me, as my car was just barely two years old and has low mileage. Upon doing some research, I found that Ford Fusion from 2013-2016 have known mechanical issues with the transmission and many have already been recalled. I called the Ford corporate office after the repair shop advised that the transmission needed replacing. I was advised to have the vehicle towed to a Ford dealership. I had the car towed to friendly Ford, where I am waiting for the diagnosis to be completed. However, I was already advised that if in fact the transmission needs to be replaced, it would be take approximately 4-6 weeks to be completed. This presents a tremendous inconvenience to me, as I am in Chicago and my vehicle is 1800 miles away from me, essentially useless to my day to day activities which include school, work, doctors' appointment etc. I am a full-time student, and work full time. Unfortunately, recently I have become very ill and have had to catch rides to my various doctors' appointments. Getting around has been significantly challenging with no vehicle. I believe that Ford knew that there were transmission failures on and failed to recall all of them to save money, and avoid expensive repair costs on poorly

- Joliet, IL, USA

problem #10

Apr 012017

Fusion 4-cyl

  • 13,000 miles
The contact owns a 2015 Ford Fusion. While driving various speeds or after stopping the vehicle, it stalled without warning intermittently. The failure recurred eight times. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 13,000. Updated 10/31/2017

- Sparta Township, NJ, USA

problem #9

Mar 012015

Fusion

  • 300 miles
I've had steering and transmission issues since I purchased this car that can't be and/or won't be addressed by the dealer. The car is very hard to keep in the lane especially on the expressway. The transmission shifts very hard upon acceleration and deceleration. The suspension is weak making the car seem as if it's sinking on the drivers side and bounces way too much as well as the swaying as the car is driven and has where roll on turns. The vehicle sits too low to clear all drive ways and the wipers don't clear the windows properly. The front window always gets foggy causing the heat or ac to be used constantly.

- Chicago, IL, USA

problem #8

Oct 192015

Fusion 4-cyl

  • 15,000 miles
My vehicle has stalled multiple times during motion and when it was in stationary. There was a message popping up on the dashboard saying "transmission not in park", I took it to multiple dealers to see if they can find the issue and all of them said that their computer isn't detecting the issue that I'm having. So they can't duplicate my concern. I even opened up a lemon law case in NJ so hopefully they can help me.

- Fairview, NJ, USA

problem #7

Nov 152016

Fusion

  • 23,500 miles
The 2015 Fusion had a surge and the car jerked forward. My wife said that happened to her before. When it happened when I was in the car driving it we both looked at each other. This happened to us with the 2010 rav4 and the 2009 sienne that crashed into a tree. Please check this car for a computer problem.

- Boca Raton, FL, USA

problem #6

Sep 012016

Fusion

  • 24,000 miles
After the car has been off for some time. Put the car in reverse. After reversing out of spot, etc. And put the car into "L"; upon moving forward, the engine starts racing and lurches uncontrollably forward. Almost like the car is engine braking down a large hill, but no hill and is accelerating without applying brakes. This is the plug-in hybrid model. There is no incline when this happens.

- Minneapolis, MN, USA

problem #5

Mar 012015

Fusion

  • 2,000 miles
1st off I'll start with the worse to lease problems, the trans shifting very slowly and hard, the car is too low and hits everytime to a driveway is entered at a mall or any parking lot and is too low for Chicago winters, the seats are very cheap and get stains from drops of water, car rides hard and noisy especially the rear, poor stereo sound, very slow acceleration, electronic steering makes the vehicle difficult to control and hard to stay straight in lane, and everything's in the wrong place (arm rest too low to reach steering wheel, seat to low or far away to reach pedals and on long trips wears the driver out from fighting the vehicle. Own a 2005 Taurus that made me a repeat buyer but this will be my last Ford and Toyota, Hyundai as well as some other car companies are just too problematic to ever purchase again due to all the new trans and steering problems combined with the poor craftsmanship make older vehicle look so good now.

- Chicago, IL, USA

problem #4

Oct 262015

Fusion

  • 7,500 miles
There is a defect in the wiper and/or windshield design - it is extremely hard to see when it is raining, even just moderately raining, and even with the wiper speed on high. I can't tell if the wipers are too slow, if the angle of the windshield promotes water retention, or if the problem is with the wiper mechanism design (instead of going the same direction, the wipers start in the middle and go separate directions to the outside edge). Furthermore, every time the wipers make a pass there appears to be a film on the glass that takes a few seconds to clear ' it looks splotchy, and isn't affected by temp/defrost at all. At night when passing another car or under street lights this makes a terrible glare, and of course the faster your wipers are going, the more "film" there will be because there's no time for it to clear between passes. I bought this car with 16 miles on it and noticed it the very first time I had to drive in the rain (I'm now at 7500 miles). Between the inadequate prevention of water accumulation and the strange film, this car is very dangerous to drive in the rain, especially at night. Beyond this, I have noticed for quite a while that the exhaust/muffler makes a loud vibration noise, and at times the transmission shifts very hard when applying brakes (downshift) or when first accelerating.

- Hull, GA, USA

problem #3

Jul 232015

Fusion

  • 1,628 miles
The vehicle is a hybrid plus. It has a charge port. The vehicle will not accept a charge and check engine light is on. The entire wiring harness from front to back has to be replaced. This job requires complete removal of the entire interior. Also Ford has not been in contact with the dealer or myself in 5 days regarding this issue. This is the 3rd time it had been in the shop - first for a faulty dash and second for a bad ac compressor. - vehicle has 1600 miles on it.

- Warminster, PA, USA

problem #2

Jun 222015

Fusion 4-cyl

  • 7,980 miles
On more than three occasions, the vehicle's engine has abruptly shut down while driving or coming to complete stop when the gear was in the drive position. This has also occurred while driving over 60 mph on the expressway and it poses a grave danger and safety risk. When the incidents occurred the console display read "transmission not in park". after the first two incidents, the vehicle was returned to rod baker Ford in joliet, Illinois for service (purchase location). They stated that they could not identify the problem, but I believe that they did not contact Ford or take the necessary steps to fix this serious defect. Most recently on June 22, 2015, the vehicle's engine shut down while coming to a stop when the gear was in drive......there is a serious and potentially life-threatening defect with my 2015 Ford Fusion and it must be repaired or replaced. I also suggest that Ford be informed to ensure that other affected vehicles are either repaired or replaced....updated 09/08/15 updated 10/26/2017

- Romeoville, IL, USA

problem #1

Mar 162015

Fusion

  • 535 miles
I rented a 2015 Ford Fusion SE4 for 2 weeks from enterprise rental car location at 2090 N SR7, hollywood, fl 33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so I stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, I was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent, but felt that NHTSA and Ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed Ford with a similar report to this one. VIN: [xxx] fl tag # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Buffalo Grove, IL, USA