10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,589 miles

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« Read the previous 20 complaints

problem #6

Sep 012016

Fusion

  • 24,000 miles
After the car has been off for some time. Put the car in reverse. After reversing out of spot, etc. And put the car into "L"; upon moving forward, the engine starts racing and lurches uncontrollably forward. Almost like the car is engine braking down a large hill, but no hill and is accelerating without applying brakes. This is the plug-in hybrid model. There is no incline when this happens.

- Minneapolis, MN, USA

problem #5

Mar 012015

Fusion

  • 2,000 miles
1st off I'll start with the worse to lease problems, the trans shifting very slowly and hard, the car is too low and hits everytime to a driveway is entered at a mall or any parking lot and is too low for Chicago winters, the seats are very cheap and get stains from drops of water, car rides hard and noisy especially the rear, poor stereo sound, very slow acceleration, electronic steering makes the vehicle difficult to control and hard to stay straight in lane, and everything's in the wrong place (arm rest too low to reach steering wheel, seat to low or far away to reach pedals and on long trips wears the driver out from fighting the vehicle. Own a 2005 Taurus that made me a repeat buyer but this will be my last Ford and Toyota, Hyundai as well as some other car companies are just too problematic to ever purchase again due to all the new trans and steering problems combined with the poor craftsmanship make older vehicle look so good now.

- Chicago, IL, USA

problem #4

Oct 262015

Fusion

  • 7,500 miles
There is a defect in the wiper and/or windshield design - it is extremely hard to see when it is raining, even just moderately raining, and even with the wiper speed on high. I can't tell if the wipers are too slow, if the angle of the windshield promotes water retention, or if the problem is with the wiper mechanism design (instead of going the same direction, the wipers start in the middle and go separate directions to the outside edge). Furthermore, every time the wipers make a pass there appears to be a film on the glass that takes a few seconds to clear ' it looks splotchy, and isn't affected by temp/defrost at all. At night when passing another car or under street lights this makes a terrible glare, and of course the faster your wipers are going, the more "film" there will be because there's no time for it to clear between passes. I bought this car with 16 miles on it and noticed it the very first time I had to drive in the rain (I'm now at 7500 miles). Between the inadequate prevention of water accumulation and the strange film, this car is very dangerous to drive in the rain, especially at night. Beyond this, I have noticed for quite a while that the exhaust/muffler makes a loud vibration noise, and at times the transmission shifts very hard when applying brakes (downshift) or when first accelerating.

- Hull, GA, USA

problem #3

Jul 232015

Fusion

  • 1,628 miles
The vehicle is a hybrid plus. It has a charge port. The vehicle will not accept a charge and check engine light is on. The entire wiring harness from front to back has to be replaced. This job requires complete removal of the entire interior. Also Ford has not been in contact with the dealer or myself in 5 days regarding this issue. This is the 3rd time it had been in the shop - first for a faulty dash and second for a bad ac compressor. - vehicle has 1600 miles on it.

- Warminster, PA, USA

problem #2

Jun 222015

Fusion 4-cyl

  • 7,980 miles
On more than three occasions, the vehicle's engine has abruptly shut down while driving or coming to complete stop when the gear was in the drive position. This has also occurred while driving over 60 mph on the expressway and it poses a grave danger and safety risk. When the incidents occurred the console display read "transmission not in park". after the first two incidents, the vehicle was returned to rod baker Ford in joliet, Illinois for service (purchase location). They stated that they could not identify the problem, but I believe that they did not contact Ford or take the necessary steps to fix this serious defect. Most recently on June 22, 2015, the vehicle's engine shut down while coming to a stop when the gear was in drive......there is a serious and potentially life-threatening defect with my 2015 Ford Fusion and it must be repaired or replaced. I also suggest that Ford be informed to ensure that other affected vehicles are either repaired or replaced....updated 09/08/15 updated 10/26/2017

- Romeoville, IL, USA

problem #1

Mar 162015

Fusion

  • 535 miles
I rented a 2015 Ford Fusion SE4 for 2 weeks from enterprise rental car location at 2090 N SR7, hollywood, fl 33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so I stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, I was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent, but felt that NHTSA and Ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed Ford with a similar report to this one. VIN: [xxx] fl tag # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Buffalo Grove, IL, USA