10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 38,615 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
My car has approximately 97,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and fast also when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that I needed a new battery but that was not the issue. I was driving with my kids in the car and it happen mid driving on the highway. I almost got into a serious accident but was able to gain control in enough time to steer out the way. This is a very dangerous issue and I see that it has been recalled but only on vehicles up North due to possible salt and water erosion with the snow. Now the dealership is suggesting to replace it costing 1800. This is absolutely ridiculous.
- Jacksonville, FL, USA
My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.
- Milton, MA, USA
At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he-??s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it-??s an ABS sensor in the electrical harness.
- Houston , TX, USA
Overheated warning light flashed then went off when car was cooled down for 45 mins and then started right up and no warning light was ever seen again to come on then drove car 30 miles next morn car wouldn't start.checked engine coolant and it was all gone no visible leak.. no warning light Refilled coolant car tried to start and put out white smoke from tailpipe. Car started barely and was rough running again no warning light showing drove car to mechanic and he said car engine was blown.. so looked on different forums and found that the Ford fusion and Ford escape motors the 1.5 liter was a real lemon and the overheat light warning of low coolant or overheating of engine has had problems for several years on these 2 vehicles that had the 1.5 engine in them.. you can no longer buy the 1.5 because they were so terrible that they quit making them is what I'm being told.. I would like this engine to be recalled for all the problems it has given thousands of people
- Campbell, MO, USA
multiple warning lights come off and on while driving. When they come on steering becomes difficult. no one can determine the cause. there have bene multiple reports by others with this same make/model of happening to them and no mechanics nor dealership have been able to identify the cause
- Arlington, TX, USA
I have received a message on my dashboard regarding 1. Engine Coolant Over Temperature 2. Power Reduced to Lower Engine Temperature. I have taken the car to a repair shop Thursday and Friday. I believe car is a lemon. Have had the vehicle for only 17 days. I can-??t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise I would not be able to pay my car note
- Detroit , MI, USA
Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the car is in operation and seems to happen more on hot days where it becomes critical to have air movement/AC.
- Syracuse, UT, USA
Battery dies suddenly. No crank no start.
- Lafayette, LA, USA
I just bought a new Battery. And I keep getting no crank no start. Rear suspension keeps squeaking as if it's not lubricated.
- Lafayette, LA, USA
Dashboard shows "temporarily lost connection with climate system". When displayed, the air conditioning system (cold or heat) works. Other functions on dash board are also unavailable. Windows or door locks do not work. Considerable safety concern for all but especially a vehicle transporting young children and/or infants. Summer heats rise to unbearable to dangerous to deadly if not addressed. Ford apparently has no fix but the issue is well documented amongst Ford owners. Unsure why this isn't a recall option given the nature and number of concerns. any help at all would be appreciated. While I provide today's date that it occurred, i share the problem has been ongoing for several years. It is on and off with the only consistent indication being when it is hot outside.
- Leavenworth, KS, USA
For no reason at all the steering assist fault needs serviced continuously comes on while driving or sitting still making it impossible to steer. Has noticed this is a common problem among Ford vehicles my car has less than 100000 miles on it. There's no rhyme or reason when it happens or any warning. Could make a car crash a very real possibility.
- Jeff, KY, USA
Trunk randomly opens on its own. Opens constantly throughout day even when driving down road. Things have blown out of trunk while driving and have caused me to have to pull over on side of road and potentially cause accidents.
- Jacksonville, FL, USA
My vehicle's battery drained out because we hadn't been driving the vehicle much due to covid stay-home orders in Michigan and staying at home over the holidays. We rolled it out of the garage and jump started it in the driveway, then let it run for an hour to recharge the battery rather than driving it because our power steering and advance trac were showing fault messages and it was very difficult to steer the vehicle. The messages didn't go away after we turned it off and restarted it. We even left it overnight and tried the next morning. The messages are as follows: Low battery features temporarily turned off steering assist fault service required service advance trac there are also two warning lights showing a car skidding, one with the text "off" under it. I believe these are the traction control warning lights. Looking on the internet, I see there have been recalls for steering problems related to the electric power steering assist systems https://www.consumerreports.org/car-recalls-defects/Ford-recalls-sedans-and-SUVS-steering-problem/ www.fordproblems.com/epas/ I contacted Ford to see if they could provide some advice or assistance. There don't seem to be any recalls associated with this issue for my vehicle's VIN. They suggested I try turning it off and turning it on again (a "key cycle") to see if it would reset, which I have done a few times with no success. They then suggested taking it to the dealership to have it checked out. I don't feel safe driving with the steering wheel being so difficult to turn, so will need to have it towed. I also I fear I could be expensive to get this fixed if Ford does not recognize this as a service issue. I thought I should document this in case other vehicle owners have experienced similar problems and this is in fact a systematic issue, not an isolated case.
- Mt Pleasant, MI, USA
I took my car into the Ford dealer for service as the car's bluetooth wouldn't pair to my cell phone. The issue began about two months ago. The dealer determined that the apim module needs replacing. The module is important for hands free communication while driving.
- Matthews, NC, USA
Car won't crank. Warning sign says dimming lights.
- Beech Island, SC, USA
While driving on the highway, my dash informed me that my power steering module failed, and I had to pull over because the power steering was no longer working. I took it to a Ford dealership who misdiagnosed it as a battery issue. After getting a new battery the same issue happened again. I now have to replace the whole power steering which will cost me 3K.
- Colorado Springs, CO, USA
Sudden loss of power steering while driving on a city street and making a turn through an intersection. Repair required is complete replacement of the electronic steering assembly gear.
- Willow Grove, PA, USA
When getting ready to park the car the car says it's it nuetral but it's actually I believe in park. I took my foot off the break and it was moving backwards. I put the parking break on the car so it is stationary.
- Romulus, MI, USA
The vehicle electrical system shuts down and there is no power at all to any system. This has happened numerous times. The last time the dealer reprogrammed the computer and thought that fixed it. But it died again last week.
- Lady Lake, FL, USA
- Henderson, NV, USA