10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 37,706 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
3 times in the past 4 days my trunk has opened while the car has been turned off. Thankfully not while I was driving. Not Yet anyway. The doors have unlocked on their own while driving and parked. And the keypad light stays on all the time. There has been no warning lights on the dashboard. It is a safety concern, cause if it did that while driving (I-??ve heard of others this has happened to) things can fly out of the trunk and cause someone to wreck. Or my car could get stolen. It-??s at a ford dealership now, they-??ve had it for 28 hrs and still don-??t know what-??s wrong with it or how to fix it. I-??ve read where this has happened to many ford vehicles and no one has answers nor how to fix it. Which that makes no sense to me. I don-??t understand how this isn-??t already a safety recall. And what are people like me suppose to do, drive around and hope for the best since even the ford dealership apparently can-??t fix it. So please help!!
- Oklahoma City, OK, USA
The contact owns a 2015 Ford Fusion. The contact stated that the taillights failed to turn off as designed. The contact had to disconnect the battery for the taillights to be turned off. Additionally, the Hill Assist warning light was illuminated after reconnecting the battery. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle and referred the contact to the NHTSA hotline. The failure mileage was approximately 114,352.
- Nampa, ID, USA
The dealer car Mariano motors LLC sold me the car, sold me it with a fake mileage. May you found below the report Vin history about it.
- Tampa, FL, USA
Power steering went out and has a recall for it on the website but under the car doesn't, have it but it went out all of sudden
- Foster, KY, USA
I've already submitted this complaint before and nothing is done by it and investigator investigated this but I'm still continuing to have this problem and Ford will not fix the issue unless I spend thousands of dollars. I am having an issue with the safety airbag system the AC system not working The windows do not work, passenger windows don't work, ac control system doesn't function...
- Murfreesboro, TN, USA
Back up camera stops working while in the middle of backing up, sometimes it does not work at all.
- North Branford, CT, USA
The transmission shift bushing fell off and my gear shift is stuck in park while the transmission indicator is registering as neutral. This was a recall for many Ford Fusion models but apparently not mine, although it is certainly the same issue the other models were experiencing. The bushing lubricant/bushing appears to have worn down over time resulting in this issue.
- Lawrence, KS, USA
The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the instrument panel intermittently became inoperable. The battery and ABS warning lights were illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was 161,000.
- Lewisburg, OH, USA
Trunk unlatching on its own. Sometimes while in traffic.
- Tyler, TX, USA
The power steer system went out on my car with no warning, the catalytic converter is going out. This car have caused me more problems than a little. The dealership are full so you can-??t get any recall done. This is a bad car and should be off the lots. I can-??t get reimbursed for no work I put into this car because I didn-??t take it to the dealership. This is unfair to me I work very hard for my money. This is about the third complaint I have sent and no one has responded. I WILL NEVER RECOMMEND FORDS.
- Humble, TX, USA
Headlights do not work. I have replaced the low beams bulbs 3 times since purchasing my car over three years ago and each time the lights only work for a brief period of time them seem to short out unexpectedly, for no reason whatsoever. The high beams have been replaced multiple times as well. I purchased the fluorescent bulbs for better night vision. The lights were bright for a short period them dimmed and are only as bright as they should be if they were on low beam. This is some sort of an electrical issue or something to do with a manufacturer-??s defect. Since I purchased my vehicle almost 4 years ago, there has been an ongoing issue with the transmission or alternator. The car -??jumps out of gear-?? when putting the vehicle into park or when shifting the vehicle into drive from park. There is also a constant loud -??humming/vibration-?? sound that clicks on and off continuously once the car is initially crunk up. The passenger door is coming off due to the loosening of bolts I assume but I-??m not certain. Nothing has happened to cause this issue. The power outlets in the vehicle get extremely hot at times and cause phone cords to heat up. This has caused my phone to be destroyed! The rear view camera is now blurry with lines going through it. This is only happening when the car is put into reverse and rear view camera is in use. The Bluetooth and media in the vehicle gets stuck on -??Sync Line In-?? & at times will not change to any other setting. This seems to be an electronic issue as well. There have been MANY recalls on my vehicle and I have taken it to the Ford dealership for repair each time however, none of these issue have been resolved. I am a single mother who work-??s full time and is a full time student. This is my only form of transportation. I should not have to worry rather or not my car is safe for my children and I.
- Pearl River, LA, USA
Had to have my transmission replaced due to harsh shifting into 2nd & 3rd gear while driving, as well as when you slow down it would down shift in those two gears. Had the transmission replaced, and not even a week later after they also updated the ECU for the transmission, now this transmission that was put in is doing the exact same thing. Now a few weeks later my trunk is randomly opening while I'm driving or while I'm at work, ECT.
- Springfield, MI, USA
My trunk.just randomly opens also ever time I use my remote it will open the latch just clicks if I start the car the trunk opens many many times if I get in super quick close the doors and lock the doors it will stay closed this is not correct Ford just tells you to bring it in and nothing ever happens this is ongoing for most of the escapes fusions focus newer and alder mine is a 2015 fusion 1.5 eco boost This really needs to be fixed there-??s to many other problems these cars have bad transmission using coolant cracked blocks electric power steering growling like mine does just stinks spend good money for all these problems
- Broken Arrow, OK, USA
The side mirrors adjust to a position on their own. They also become fixed in this position and are unable to move. Not sure why this happens. I saw some complaints of water exposure being the issue but I have not been able to test this theory. This issue becomes very dangerous when on any road but especially the highway
- Virginia Beach, VA, USA
The Power Steering Assist Fault went out on the car and this is a common problem with ford fusion. The worse-??s connected to the transmission became loose. This has cost me money from the dealership.
- Humble, TX, USA
Knocking sounds started happening when turning steering wheel. Confirmed by independent mechanic and Rodman Ford dealership to need power steering rack/electric motor. Recall for this problem on other 2015 Ford fusions but my VIN is not included. I have been told this is a serious safety issue and it should be covered.
- North Attleboro, MA, USA
When pressing the start/stop button for the engine, the plastic chrome retaining ring collapsed. This resulted in the entire start/stop switch assembly falling into the dashboard. Causing an issue with turning off and on the engine, as per manufacturer guidelines and in a safe manner. Replacement of the entire switch unit is required.
- Lantana, TX, USA
The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working
- Waynesboro, GA, USA
The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver-??s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.
- Spartanburg, SC, USA
- Brunswick, OH, USA