10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,797 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #201

Jun 222023

Fusion

  • 103,800 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. The vehicle was able to restart after the first attempt. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,800.

- Canton, OH, USA

problem #200

May 142023

Fusion

  • miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal and would jerk forward upon depression of the brake pedal. The contact also stated that the "stop safely now" warning message would appear on the instrument panel while parking the vehicle. The contact then stated that the engine had failed to start up after multiple attempts. The contact called an independent mechanic to the scene and she was informed that her engine had over heated due to a coolant leak. The dealer was then notified of the failure and was informed that there were no coolant recalls on her vehicle. The manufacturer was also notified of the failure and a case was filed, she was then referred to NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 107,000.

- San Antonio, TX, USA

problem #199

Apr 122023

Fusion

  • 43,262 miles
The contact owns a 2015 Ford Fusion. The contact stated that upon reversing out of the driveway, several warning lights including the check engine and low coolant warning lights appeared on the instrument panel before the vehicle went into LIMP Mode. Due to the failure, the vehicle was towed to a dealer where the mechanic discovered a crack in the engine short block. The mechanic informed the contact of an unknown TSB related to the model vehicle; however, the VIN was not included. The manufacturer was also notified of the failure but offered no assistance. The contact was was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 43,262.

- Laurel, DE, USA

problem #198

May 012022

Fusion

  • 0 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle accelerated independently. While attempting to park the vehicle, the vehicle accelerated over the parking block. The bumper was detached. The engine warning light was illuminated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was taken to an independent mechanic who stated there was a slow leak and referred her to the dealer. The manufacturer was not contacted. The failure mileage was unknown.

- Sacramento, CA, USA

problem #197

Jul 132022

Fusion

  • 106,193 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled and then lost motive power. The vehicle failed to restart. The check engine warning light and two other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where the battery was replaced and the vehicle was able to restart; however, the failure reoccurred. The vehicle was then diagnosed that the brake booster vacuum pump and front brake hose needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.

- Miami, FL, USA

problem #196

Mar 262023

Fusion

  • miles
There is coolant slowly leaking into cylinders. I am having to put antifreeze in reservoir every other month. I am afraid it will ruin engine or catch on fire.

- Rowlett, TX, USA

problem #195

Mar 162023

Fusion

  • miles
The engine codes stated that cylinder 3 was misfiring, and all of the spark plugs were replaced. The check engine light went off for a few days and then came on with the same code. Then all of the coil packs were replaced. A few days later the engine light "coolant overheating" came on and the engine started running rough, the computer stated that it was shutting the car down to half power. There were visible signs of coolant sprayed all over the engine. After allowing the car to cool off for 2 hours the car continued to run rough and display coolant overheating. The car was unable to reverse but could go forward. The car was taken to a mechanic and cooling issue codes came up. The cooling system was tested and the water pump was checked before the coolant was found to be leaking into cylinder 3. The car was not repaired, as this is the second engine for this car with approximately 130,000 miles.

- Brooksville, FL, USA

problem #194

Feb 012023

Fusion

  • 140,000 miles
The contact's daughter owns a 2015 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, a year later while the contact-€™s daughter was driving at an undisclosed speed, a message indicating that the vehicle was overheating appeared on the instrument panel. The vehicle then inadvertently decelerated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 140,000.

- Flint, MI, USA

problem #193

Feb 242023

Fusion

  • 130,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle inside her garage, there was an abnormal smoke odor detected inside the vehicle. The contact drove out of the garage and turned off the vehicle. The contact opened the hood and the smoke dissipated. The contact restarted the vehicle and noticed that the check engine warning light was illuminated. The contact checked the coolant. The vehicle was taken to an independent mechanic who informed her that the coolant level was low. The mechanic added coolant. There was no indication of a coolant leak. The contact stated that while driving, the vehicle was blowing cold air. The contact checked the coolant level and noticed that the coolant level was low after a week. The contact added coolant. The vehicle was taken to an independent mechanic again, who informed her that coolant was leaking into the cylinders and suggested an engine replacement. The contact called the local dealer who informed her that the vehicle was not covered under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 130,000.

- Ankeny, IA, USA

problem #192

Feb 012023

Fusion

  • miles
Car indicated it was overheating and shutdown. Could not move vehicle. Had towed and it was discovered coolant had been leaking into the engine and it needs to be replaced.

- Gorham, ME, USA

problem #191

Nov 182022

Fusion

  • 131,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact pulled over on the side of the roadway and restarted the vehicle. The vehicle failed to accelerate above 30 MPH, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into cylinder #2, and that the engine needed to be replaced. The vehicle was then taken to Fred Beans Ford (876 N Easton Rd, Doylestown, PA 18902) where it was diagnosed with coolant intrusion into the cylinders, and the engine needed to be replaced; however, the replacement part was on backorder. The dealer related the failure to Technical Service Bulletin: 19-2139 (1.5L Eco-boost - Low Coolant, White Exhaust Smoke and/or Illuminated Mil - Built On Or Before 10-Jun-2019) however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 131,000.

- Milford, NJ, USA

problem #190

Dec 122022

Fusion

  • 117,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was overheating. The contact checked the coolant and notice that there was no coolant in the vehicle. The contact added more coolant, but the failure reoccurred. The vehicle was not diagnosed. The dealer was contacted and stated that the VIN was not included in a recall. The manufacturer was contacted and stated that the vehicle was not under recall The failure mileage was 117,000.

- Leesburg, FL, USA

problem #189

Sep 012022

Fusion

  • 200,000 miles
The contact owns a 2015 Ford Fusion. The contact stated the vehicle was consuming an excessive amount of coolant. In addition, while the contact refilled the coolant, he smelled and abnormal odor. The vehicle was taken to the dealer where it was diagnosed as engine coolant intrusion and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced the failure to TSB: 22-2322 (Coolant Intrusion into the Cylinder). The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA Hotline. The failure mileage was approximately 200,000.

- Grandville, MI, USA

problem #188

Dec 202022

Fusion

  • miles
coolant intrusion - excessive coolant consumption, white smoke emitting from tailpipe, spike in engine temperature, engine sputtering and not running correctly.

- Statesville, NC, USA

problem #187

Nov 052019

Fusion

  • 83,507 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle began to lose motive power. The contact depressed the accelerator pedal and the vehicle lunged forward and then lost motive power again. The contact stated no warning light was illuminated. The contact stated that the vehicle went into LIMP Mode. The contact exited the highway and drove to a dealer at approximately 25 MPH. The contact stated that the dealer diagnosed the vehicle and determined that coolant had entered the engine block and that the engine needed to be replaced. The dealer informed the contact that the engine was not the original engine and was a replacement. The contact stated that he was the second owner of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 83,507.

- Mcminnville, OR, USA

problem #186

Dec 102022

Fusion

  • 53,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH and making a left turn at an intersection, the vehicle stalled. The contact stated that the check engine warning light illuminated 10 minutes prior to the vehicle losing motive power and stalling. The contact placed the vehicle in park(P) and was able to restart the vehicle. The contact stated that the vehicle stalled again after driving for several miles. The contact stated that the failure recurred, and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that engine failed the compression test on all four cylinders. Additionally, coolant was leaking into cylinder #1 and #2. The mechanic determined that the failure was related to TSB: 19-2139, NHTSA ID Number: 10168739 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

- Seneca, SC, USA

problem #185

Nov 212022

Fusion

  • miles
i have bought this 2015 ford fusion brand new. In 2017 the problem of having the engine stalling started. I took the car to the dealership they din't find nothing wrong since than the problem has continued on and for 2 or 3 week. the injector have been cleaned air filter changed i even use a higher octane fuel. the problem has been going on for 5 years I have told the dealership several time Finaly on november 27 my car stopped in the middle of the road with the engine light on that never came on before. took it to AAA diagnostic: coolant leaking into cylinders.need new engine.It seems that this problem is recurant and can be dangerous on rush hours traffic

- North Chesterfield, VA, USA

problem #184

Jul 272022

Fusion

  • miles
Coolant leak into my short block engine

- Fort Mill, SC, USA

problem #183

Sep 192022

Fusion

  • miles
A flaw in design allows coolant intrusion into the cylinders ruining the engine and requiring engine replacement. TSBs have been issued on this problem which is caused by a flaw in the design. The car drove fine Monday morning, 9/19/2022 On Monday evening, driving 80 mph, (which is the speed limit on the 130 Toll Road), the car suddenly started shaking, slowed and did not want to accelerate and the check engine light started flashing. The car was checked with OBD reader, error code P0302, a misfire in cylinder 2. The next morning, 9/20/2022, after confirming with Ford service that it would be ok drive, drove 5.5 miles to dealership, with the car shaking, vibrating & check engine light flashing. On 9/22/2022 we were told the engine needed to be replaced at a cost of about $11,000. After researching online, I found there is a known design flaw on the Ecoboost engines that allows the intrusion of coolant into the cylinder and the only repair is engine replacement. Ford has been aware of the flaw in design on the Ecoboost engines for years but continued to manufacture and sell them putting peoples lives in danger by selling a car that can suddenly lose power, vibrate violently and possibly catch on fire if it overheats. There is a Customer Satisfaction Program 21N21 covering the short block on 2017-2019 Ford Fusion Ecoboost cars but nothing on prior years. Per a Ford Customer Experience Specialist I was informed that financial assistance on my car ended at 7 years or 150,000 miles; any assistance they could have offered ended on 9/14/2022; 6 days prior to the incident. I was informed that how Ford determines financial assistance is proprietary and no further explanation could be given.. I understand the car is 8 years old; however, a well-built car with low mileage (53,590) should not need a new engine. What happened to Ford -€œBuilt to Last?-€ Ford needs to stand behind their products and do the right thing by covering the costs of repair due to a design flaw.

- Leander, TX, USA

problem #182

Oct 042022

Fusion

  • miles
Had check engine light code P0302 #2 cylinder misfire. Took into ford dealer for diagnosis. Problem was coolant intrusion into #2 cylinder due to engine design. Recommended engine change. 2015 1.5L ecoboost.

- Springtown, TX, USA

Read the next 20 complaints »