10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,495 miles

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« Read the previous 20 complaints

problem #145

Mar 152021

Fusion

  • 93,215 miles
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was leaking coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer - jim burke Ford (2001 oak St, bakersfield, ca 93301, (661)328-3600) where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 93,215.

- Bakersfield, CA, USA

problem #144

Mar 172021

Fusion 4-cyl

  • 103,000 miles
Just got this Ford vehicle a couple months ago and for some reason my car wouldn't start. I ran a diagnostic and had numerous codes P0300, P0301, P0302, P0303, P0304, P0030, C0014, P0047, P0141, and a few others. I looked for loose wires, checked fuses, plugs etc. The only thing at this point I noticed was two cracked spark plugs, so I replaced all off them. After that the car started so I thought it was fixed. Closed the hood turned the car to off, then tried to start it again. It did not start. So I checked all the fluids and seen the antifreeze disappeared, I had previously filled it. I looked for any visible leaks, puddles, and checked for wet carpet and found nothing. I went and bought another large jug of antifreeze put it in and watched it all disappear before my eyes. I could not figure it out, but I got the car started and still continued to get massive error codes, white smoke, rough sound, etc. Then searched more and found it sounds like blown head gasket, I checked and the oil had a milky tint. This I then found was a recall for my vehicle, so I spoke with someone from Ford on March 20, 2021 and they said they needed to check if my local Ford dealership had the parts to get my car in or if they needed to order the parts. I was suppose to get a call back but have not heard anything. I have not been driving, I did use leak fix it seemed to stop the leak and clear the codes but my dash check engine light keeps flashing so I didn't want to cause further damage. The recall number I found was NHTSA id number: 10174400, my car is a 2015 Ford Fusion ecoboost 1.5L, VIN number# [xxx], and my local Ford is in heath, Ohio 43056 at mathews Ford. I am getting the impression this is going to be at my cost after contacting Ford again, now telling me that it will need diagnosed at Ford, and may be at my cost. Why doesn't the recall list under my VIN? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Newark, OH, USA

problem #143

Jan 012021

Fusion

  • miles
My warranty with the vehicle was for 60,000 miles, at 62,000 miles, the check engine light came on. I took it to the dealership and was informed it was leaking coolant into the cylinder block and the engine would have to be replaced. Ford denied my request for any assistance in the repair.

- Florissant, MO, USA

problem #142

Nov 122020

Fusion

  • miles
Well to start of I have a 2015 Ford Fusion that I bought in 2014 as a 2015 model year pretty much it's been a good car so far. It has been in a couple of recalls so far not so big, but at same time they have to be taking care of by my dealer were I purchased the vehicle. My concern now is that is loosing coolant from the reservoir when is on park overnight. I always have to put coolant every morning to get it going otherwise a warning light comes off to warn me about the coolant being low. It's been like that for a couple of week now and is kinda tiring going to the same step every morning. I have been searching on the internet about this type of vehicle and after searching for awhile it came up that a lot of people are experiencing the same issue as me. I read an article stating that some ecoboost engines are experiencing loss of antifreeze and some of em experiencing different kind of problems with their ecoboost engines. Honestly I don't want to go to the same problem like they are going. I'm wondering if Ford is going to recall all the ecoboost engines that they have problems with it. Mine is already going through the same symptoms like the other owners are experiencing. Hopefully the nhsta steps up and do something about us buyers with a problematic vehicle that people are hoping to keep it for a longtime time like my self. Pretty much my warranty expired a couple of months ago. Honestly I don't want to pay out of pocket if my vehicle starts to messing up and to be honest I'm bearly surviving out here and with this pandemic going on it's very hard to come up with money to pay your bills and now with this problem with my vehicle it'll be harder if it messes up on me. It'll be hard to come up with $7 thousand dollars to repair your vehicle in which you rely on. Thank you very much for the opportunity to express my concerns through out this website.

- Selma, CA, USA

problem #141

Nov 032019

Fusion

  • 91,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that an unknown warning light was illuminated on the instrument panel. The contact took the vehicle to the local dealer paul clark Ford (464046 state rd 200, yulee, fl 32097) to be diagnosed. The contact was informed that the failure was due to the number 3 cylinder misfire, which caused fluid to enter into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.

- Jacksonville, FL, USA

problem #140

Jun 112020

Fusion

  • 45,000 miles
Coolant leak into engine for 2015 Ford Fusion SE. Car overheated on the highway in 2020. I took it to Ford while under warranty. They said the engine wasn't the issue and that it was the coolant. They bled it & put new. I am still having the same issue. Got it fixed 3 times! to find out it is the coolant leaking into the cylinder/engine. My coolant is empty every 20miles! my car is no longer under warranty but I originally asked Ford when the issue first happened !

- New Castle, DE, USA

problem #139

Feb 022021

Fusion

  • 145,000 miles
I have a 2015 Ford Fusion my engine has stoped working.I only have 145000 miles.I was been advised this is a common problem in these vehicles.if I had known I would have never purchased

- Atlanta, TX, USA

problem #138

Jul 272019

Fusion

  • 88,900 miles
In 2019 I had an over temp warning pop up. After taking to dealership found it to be a coolant leak in cylinder 2. since it was under warranty Ford replaced the engine. Less than 2 years later with the new engine the same issue is happening again, but is no longer under warranty and they want me to pay to replace. This has not only happened to me, but there are countless others with the same issue. I was driving on the interstate going about 65-70mph when the power was shut down to my engine and could have killed me.

- Suffolk, VA, USA

problem #137

Jan 122021

Fusion

  • 12,000 miles
While driving on the interstate my control panel started throwing an alarm of engine temp high. It would go off then back on several times. About 15-30 mins heading home the engine light came on and cut power to the engine. This is the second time this has happened in the life of this car. First time Ford replaced the engine. This time they say that its not under warranty and want me to replace it again. The life of this new engine is less than 2 years old and less than 12000 miles on it. Coolant leaking into the engine. This is a serious issue that is going to get somebody killed if it hasn't already!

- Suffolk, VA, USA

problem #136

Dec 092020

Fusion

  • miles
I purchase a 2015 Ford Fusion SE with 119,00 miles great condition car... the car will mot start... I've towed the car to mechanic shops where they informed me that I need to replace my engine. In disbelief I told the car to elderly Ford dealership in troy, mi where are they notified me that I needed to replace my engine because coolant was leaking into my engine and the repairs will cost mev$7500 they've done two diagnostic test were they find fault in Ford! I need to resolve this matter

- Warren, MI, USA

problem #135

Nov 112020

Fusion

  • 104,000 miles
Engine was replaced in Sep of 2019 due to coolant intrusion into one of the cylinders. Ricart Ford replaced it due to it being covered by an extended warranty. Now 14 months I get my Fusion back from an oil change to find my coolant completely empty. Took my car back into Ford and was told I have coolant intrusion again and that my engine needs replaced a second time.

- Canal Winchester, OH, USA

problem #134

Dec 012020

Fusion

  • 115,000 miles
This morning I got an engine coolant over heat message and my car over heated in a drive less than 10 minutes in cold weather. Coolant was checked a few days ago and levels were good. I checked after getting the message and coolant tank was completely empty. There was no visible leak where I had parked. Reading on to possible problems online, I read that this is a serious and known issue. My vehicle has always been serviced on schedule and this is not normal. 12-1-2020

- Laredo, TX, USA

problem #133

Nov 022020

Fusion

  • 80,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that the check engine warning light illuminated. An independent mechanic performed a diagnostic test and found a misfire on cylinder number 2. the contact replaced the spark plugs however, the failure recurred. The vehicle was taken back to the same independent mechanic to be diagnosed. The fault code indicated a misfire on cylinder number 2. the ignition coil was replaced however, the check engine warning light remained illuminated. The contact then took the vehicle to gullo Ford of conroe (925 I-45 S, conroe, tx 77301 (630) 539-1000) to be diagnosed. The contact was informed of a coolant and leak and that the engine needed to be replaced. The manufacturer was contacted and informed of the failure. The vehicle was not repaired. The failure mileage was 80,000.

- Montgomery, TX, USA

problem #132

Aug 022020

Fusion

  • miles
8/15/2019 my son took my car to auto clinic of boca raton Inc.=computer diagnostic scan, no charge=replaced cylinder to ignition coil-total was $90.95(12month or 12,000miles lim. Warty.). on 10/24/2019 my son took my car to the grayco Ford of delray beach for recalls. Engine light was back on, they wanted $to find out Y the light was on. So my son left &on his next day off he took the car back to the auto clinic again. They did a diagnostic scan=free&this time=replaced cyls.1,3&4 ignition/coils= $272.85 this time mileage in & out was 53,473. My son mileage in for my car at grayco Ford of delray beach was 54,824 on 10/24/19. Motor was under warranty up until 60,000 miles. So I don't understand why they wouldn't of looked at that check engine light or the motor of my car for my son who was away at college in Florida for 3yrs. I bought that car in order for him to go to Florida and work and go to school lynn university to get his masters degree at 23 years old. I thought I bought a safe vehicle for his travels. My son got his normal oil change of every 3 months on 4/15/20@1:03pm. Engine light on after he left so he took it to the auto clinic again @2:05 they replaced spark plugs for $58.44 mileage in 58,325 in and out. He moved home to oh the check engine light on again! I took it to classic, mentor oh they tell me my Ford engine has a problem something warps inside a chamber and lets coolant go into the motor! they want $5200 to fix it. I called Ford&it's 2000 miles out warranty. They said can't/won't help w/ this well-known problem for 2013-2019 Fusion! I talkd to the grayco Ford of delray, very rude (david aliva) & boss very rude as well. I got a rude email, that they will not help me! even though the check engine light was on and it was under 60,000 miles! car sitting at mentor classic(since 08/20)they tell me it is a fire hazard to drive! I don't know what to do!

- Eastlake, OH, USA

problem #131

Nov 062020

Fusion

  • miles
Na

- Pasadena, TX, USA

problem #130

Feb 242020

Fusion

  • 127,000 miles
Earlier this year in February, vehicle was in motion and failed to accelerate. After another attempt was able to get car to accelerate and made it home. Car was shaking and smoke coming from tailpipe. Car was towed to dealership for diagnostics and was told I needed a new engine due to coolant leaking into engine. Had engine replaced and now 8 months later, I'm having the same issue. Car is shaking upon start and engine light is on. Ford hasn't declared a recall for this issue, even after multiple reports of this being a known problem.

- Crowley, LA, USA

problem #129

Oct 152020

Fusion

  • 51,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated and stalled with the check engine warning light illuminated. The vehicle was taken to smith motor company Inc (359 state route 31 S, Washington, NJ 07882, (908) 835-8100) to be diagnosed. The mechanic determined that cylinder #2 and the engine failed and needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle warranty had expired. The failure mileage was approximately 51,000.

- Bloomsbury, NJ, USA

problem #128

Oct 272020

Fusion

  • 70,000 miles
Coolant leaking in to cylinder from manufacturing error car shaking on start up and white smoke.

- Grant, FL, USA

problem #127

Jul 312020

Fusion

  • 90,000 miles
Engine went out at 5 years and 90000 miles. One of numerous 1.5 L Ford engines in the shop at that time.

- Camden, AR, USA

problem #126

Oct 172020

Fusion

  • 80,000 miles
Car is around 80,000 miles and has coolant leaking into the cylinders. Previously I had some misfire codes coming through and had the spark plugs replaced. However, the car continued to rough idle and the engine light periodically would come back on. A few days ago the car informed me that the engine was overheating while driving on the highway. I refilled the coolant to the correct level and checked back the next day. The coolant was below the minimum line again so I took it to the dealership. This is when they dealership told me about the need for an engine replacement

- Dallas, TX, USA

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