10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,495 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it-??s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.
- Eastvale, CA, USA
The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn-??t stop at 2016 models.
- Reynoldsburg, OH, USA
Backup camera broken, works only at random times. The Dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.
- Henrico, VA, USA
Rear View camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.
- San Diego, CA, USA
Rear view camera reverts to a black screen when the vehicle is put in reverse. The screen indicates an error. This has been ongoing for a year. The 2016 Ford Fusion has been granted a recall on this issue - why wasn't the 2015 model included?
- Houston, TX, USA
Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.
- Byron, GA, USA
Backup camera is showing a distorted/flipped image while in reverse. Nor does the parking assist work. No incidents have happened, thankfully.
- Baytown, TX, USA
The backup camera only works intermittently causing blind spots. I have not had the car/camera inspected but can make it available upon request. The problem first appeared about 1 year ago.
- Green Valley, IL, USA
My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I-??m in the middle of backing out of my driveway or a parking lot. It-??s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It-??s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I-??ve contacted Ford and the dealer to no avail.
- Pittsburgh, PA, USA
My backup rear camera does not work more than half the time. The screen will go black or just not change at all and it will also say camera unavailable contact dealership. I have not been able to take it anywhere to get it looked at due to money issues. No warnings or anything. Just started one day in July 2025 and has kept doing it ever since.
- Meadville, PA, USA
The vehicle's backup camera is experiencing intermittent functionality issues, failing to provide a consistent display. This sporadic operation poses a significant safety risk when the vehicle is in reverse.
- Huntersville, NC, USA
My rear backup camera has been malfunctioning for several months now. When it decides to work at all, it flips the image from left to right and vice versa. Other times the backup camera doesn-??t even work. And sometimes it has yellowish lines going through the images which distorts other cars behind me even more. Ford needs to fix this at no cost to me. There-??s a recall on their other backup cameras in other Ford models. Not sure why the 2015 ford fusion wasn-??t included in this recall because it-??s doing the same thing - flipping the images, which makes it confusing when I-??m backing up my car.
- Woodbridge , VA, USA
Rearview camera goes blank or sometimes freezes. Problem is intermittent but a safety issue due to affecting the visual display.
- Irvine, CA, USA
While driving car it begins to shaking and unable to accelerate than cuts off, will sometimes restart and can drive but does the same thing again, during this process a wrench symbol and check engine light come on. Had spark plugs replaced the first time, still was doing it. Also the throttle body removed and cleaned continued, so replaced throttle completely it-??s been 2 days no issue so far, but the car belongs to my daughter and it happened while she was driving car was purchased used a year ago, this is the first time we had this issue not sure if previous owners experienced same issues.
- Palatka, FL, USA
Rear camera will go black and say contact dealer. Other times images will appear distorted or will be reversed where left and right are mixed
- Goose Creek, SC, USA
When starting the car this morning, I noticed that the steering wheel was driving kind of stiff and the car was kind of losing control while I was accelerating down the street. A while later in the day, my wrench light came on and then turned off, but a couple of months later a warning light came on saying Hillside assist not available, and then another warning light popped up after that one saying Service advance trac. So I turned the car off and attempted to restart it and the lights stayed on.
- East Syracuse, NY, USA
Rear view camera intermittently stops working entirely or shows a mirrored image (view is reversed).
- Brighton, CO, USA
My backup camera has started to glitch like the other 2015 fords that are in recall. The screen will get green lines through it, go black, flip horizontal/vertical, flash on and off, it creates more of a distraction than assistance and makes it very hard to back in/out of tight spaces. I have not taken it to the dealership. Right before the other recall was released I called the dealership and told me I-??d have to get a whole new camera installed and pay out of pocket. Has not been inspected No warnings or other symptoms prior
- Amarillo, TX, USA
The trunk of the car randomly opens even when in motion sometimes enough to block my rear window and often when I can-??t safely pull over right away. This keeps happening over and over. It is not just one incident on one day but multiple incidents over multiple days.
- Baton Rouge, LA, USA
- Virginia Beach, VA, USA