My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.

- Milton, MA, USA

The contact owns a 2015 Ford Fusion. The contact stated the vehicle was repaired under an unknown recall for the steering wheel attachment bolt failure. The contact stated while driving 10 MPH and making a turn, the steering wheel inadvertently locked. There was no warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the rack and pinion steering had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 176,000. The VIN was unavailable.

- Tampa, FL, USA

The exact problem with the recall 15S14 happened to my 2015 Ford Fusion energi. For some reason mine is not listed even though it fits the dates, make and model of the recall and the exact problem as the recall. I had to have the steering gear motor replaced because the bolts corroded off. Can we get my VIN added and reimbursed.

- Grain Valley, MO, USA

For no reason at all the steering assist fault needs serviced continuously comes on while driving or sitting still making it impossible to steer. Has noticed this is a common problem among Ford vehicles my car has less than 100000 miles on it. There's no rhyme or reason when it happens or any warning. Could make a car crash a very real possibility.

- Jeff, KY, USA

2015 Ford Fusion with 85,000 miles had steering gear fail. Vehicle already had recall for corrosion on steering box bolts. Steering gears are built for 10/12/15 years and this failed in under 6 years. This is unacceptable. My son was driving and the power steering shut down and the vehicle drives as if it doesn't have power steering. The tsc off and tsc indicator lights are lit up on the dash.

- Glasgow, KY, USA

When steering the car in a turn, such as on and off ramps, the steering wheel will jerk in the direction of steering and the (tcs) traction control system light comes on. This began happening after taking the car to the dealership to have a recalled steering bolt replaced. I have taken the car to three Ford dealerships, and none of them can find anything wrong. I took the car to the Ford dealership recently on 2-26-2121 and was told that the steering ball joint needed to be replaced for $610 which I found absurd.

- Smithville, MO, USA

Sudden loss of power steering. Power steering assist fault message on dashboard screen

- Gilbertsville, PA, USA

Power steering makes loud thunking sounds whenever I turn right or left, whether car is moving or stopped. It's coming from the steering rack mechanism itself.

- Webster, NY, USA

While iam driving some time air bags image light up on the speedometer, collision warning will also light up and steering getting tighter.this is happening while iam driving on the streets and some time its happening on freeway too

- San Jose, CA, USA

The contact owns a 2015 Ford Fusion. The contact stated that while his wife was driving 5 mph, the steering assist fault, service required and service advance trac warning lights flashed on the instrument panel as the vehicle simultaneously loss power steering functionality. The contact's wife restarted the vehicle and the vehicle resumed normal operation. Upon investigation, the contact discovered NHTSA campaign number: 15V250000 (steering) which he linked to the failure. Nielsen Ford (375 NJ-23, wantage, NJ 07461) was contacted about the failure and the contact was informed that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 118,000.

- Milford, PA, USA

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle loss power steering while pulling out of the driveway and became difficult to steer. The vehicle was taken to an independent mechanic and was diagnosed that the steering gear motor detached from the gear housing. The contact was informed that the electric power steering assist system needed to be replaced. The vehicle was not repaired. The mechanic informed of NHTSA campaign number: 19V632000 (steering) however, the VIN was not included. The contact stated that the vehicle experienced the same failure listed in the recall. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 83,000.

- Auburn, NH, USA

My vehicle's battery drained out because we hadn't been driving the vehicle much due to covid stay-home orders in Michigan and staying at home over the holidays. We rolled it out of the garage and jump started it in the driveway, then let it run for an hour to recharge the battery rather than driving it because our power steering and advance trac were showing fault messages and it was very difficult to steer the vehicle. The messages didn't go away after we turned it off and restarted it. We even left it overnight and tried the next morning. The messages are as follows: Low battery features temporarily turned off steering assist fault service required service advance trac there are also two warning lights showing a car skidding, one with the text "off" under it. I believe these are the traction control warning lights. Looking on the internet, I see there have been recalls for steering problems related to the electric power steering assist systems https://www.consumerreports.org/car-recalls-defects/Ford-recalls-sedans-and-SUVS-steering-problem/ www.fordproblems.com/epas/ I contacted Ford to see if they could provide some advice or assistance. There don't seem to be any recalls associated with this issue for my vehicle's VIN. They suggested I try turning it off and turning it on again (a "key cycle") to see if it would reset, which I have done a few times with no success. They then suggested taking it to the dealership to have it checked out. I don't feel safe driving with the steering wheel being so difficult to turn, so will need to have it towed. I also I fear I could be expensive to get this fixed if Ford does not recognize this as a service issue. I thought I should document this in case other vehicle owners have experienced similar problems and this is in fact a systematic issue, not an isolated case.

- Mt Pleasant, MI, USA

My daughter was driving on highway I-45 when she encountered some snow. The steering assist light, the tire pressure light and advance trac light came on. Power was lost to the steering wheel making it extremely hard for here to steer the vehicle. The fault maybe a wheel sensor or some other component causing this to happen. I really don't know. Luckily no one was injured and no police was involve.

- Spring, TX, USA

The contact owns a 2015 Ford Fusion. The contact stated that while driving, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The contact indicated that the failure occurred while driving in the rain or snow with the temperature below 50 degrees. The cause of the failure was not determined. The manufacturer was notified but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number 14V704000 (steering). The contact stated that the vehicle experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 50,000.

- Bloomingdale, OH, USA

The contact owns a 2015 Ford Fusion. The contact stated that upon start of the vehicle, the power steering failed to operate as needed with the power steering assist failure warning message displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The contact initially took the vehicle to an independent mechanic who did not have the proper tools to diagnose the failure. The vehicle was then taken to murray motors lock haven (910 bellefonte ave, lock haven, pa 17745) where he was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA campaign number: 15V250000 (steering) which he linked to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 47,000.

- North Bend, PA, USA

Sudden loss of power steering while driving on a city street and making a turn through an intersection. Repair required is complete replacement of the electronic steering assembly gear.

- Willow Grove, PA, USA

While driving on local road loss of power steering and ABS systems. Similar to recent recall of other Ford Fusion, but my VIN is not covered by the recall.

- Willow Grove, PA, USA

The rpms rev and shifting hesitates. Was at a stop light, went to drive off from light and it stalled in intersection as it was stuck in gear and finally went into gear. It slow, hard shifts at usual times. The stalling happens out of the blue. I do not go far because I don't want to have an accident from it stalling in gear! I've put so much money on tranny work, this is ridiculous to not have a safe vehicle and have to worry about being stranded.

- Deltona, FL, USA

While driving my car power steering was lost while turning. I almost ran into another vehicle but was able to pull my steering wheel fast enough even though it was very hard to turn

- Okemos, MI, USA

Fuse continues to pop. The vehicle was driven to a grocery store and after the shopping the vehicle started up briefly then died. We changed the fuse at the parking lot but it popped the fuse again. We ended up having it towed. The mechanic believes it is a fuel pump issue or wiring to the fuel pump. We are on military orders in italy and have been unable to reach Ford to authorize repair since we do have a valid extended warranty. Italian Ford dealers will not work on american spec cars. We have a certified mechanic who has access to Ford but needs the authorization code in order to start repairs and recalls. We are getting the run around with Ford's customer service hotlines and no one seems to be willing to help. We cannot ship the vehicle back to the states with active recalls on it. The vehicle is completely broke down currently. We are upset on how Ford supports its military!

- Apo, AE, USA