10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 51,794 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Traveling West on I-696 before the scotia rd., oak park, mi overpass at 8:50pm. Mostly sunny weather at about 80 degrees Fahrenheit. The highway just started to curve to the left. The lane-keeping assist jerked the wheel hard to the left when the vehicle was fully still in the center lane. This caused an over-correction by myself, the driver, to the right nearly side swiping the car next to me. Contact was avoided but the assist mode nearly caused an accident at high speeds with heavy traffic in the area. The assist mode has since been disabled and alert mode only is on. Sensitivity of the assist mode was 'normal' at the time of the incident. Approximate google map coordinates are 42.474883, -83.165321.
- Howell, MI, USA
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA campaign number: 15V250000 (steering) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer scheduled a recall appointment on July 14, 2015 and, once the contact arrived for the recall repair, indicated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
- Richboro, PA, USA
This email is to notify you that your web site does not indicate any open recalls for the above listed VIN number. However both the Ford Motor Company and a car fax report indicates recall 15S14 as a gear box recall that is still open. I was thinking of buying this vehicle and very disappointed that your safety dept records are not correct. My telephone number is [xxx] if you care to call and discuss. Ron parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Palestine, TX, USA
The contact owns a 2015 Ford Fusion. While driving approximately 15 mph, the power steering seized. As a result, the vehicle drove over a curb and damaged the underbody protection panel. The vehicle was driven to the dealer, but they were unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
- Hampton, GA, USA
My daughter was driving home and power steering went out on the car. She turned the car off and back on and it was still out. Drove car to dealership a few days later (power steering was ok at that point) and they said that the car was programmed with wrong codes and reprogrammed it. Said it must have been done at the factory. Ten days later on 4/6/15, power steering is out again. She was exiting the interstate at approximately 55-60mph and it went out. Drove car home approx. 10 miles w/out steering assist.
- Maysel, WV, USA
I rented a 2015 Ford Fusion SE4 for 2 weeks from enterprise rental car location at 2090 N SR7, hollywood, fl 33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so I stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, I was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent, but felt that NHTSA and Ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed Ford with a similar report to this one. VIN: [xxx] fl tag # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Buffalo Grove, IL, USA
Rented car from enterprise car rental (734)451-2499. Car lost power on two occasions while driving. First time around 9:00 am going East on 401 in Canada, second time around 8:00 pm going West on 402 in Canada. Lost power steering, engine power, power brakes and headlights. Was able to safely pull over and had to place car in park and restarted car with ignition key. Rental car company provides two car keys with a braided chain to keep the two keys together and to discourage customer from separating the keys (need wire cutters to separate). The Ford keys are very heavy and have integrated keyfob. To prevent the keys from hitting my knees, I used a tywrap to pull them closer together.
- Plymouth, MI, USA
- Plymouth, MI, USA