10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,327 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #10

Apr 192023

Fusion

  • miles
I was driving on the freeway yesterday, about 70mph driving conditions were good, it was sunny and warm, and traffic was flowing regularly, and I felt as thought something gave way or loosened up because the car and steering ability were not in synch. I was then approaching a congested area and needed to slow down but the brakes did not brake as fast as they should of and I almost smashed right into the car in front of me. There felt like a disconnection between the brakes, the steering, and the entire car. I have keep my care well maintained and do not miss my regular maintenance appointments. I just had it smogged, with a change of oil and 80k inspection. The tires were checked and everything was ok. There were no indicator lights or alerts however, I do have a light that will not shut off and i was told subject to a recall. It's the front fog lights" or running lights" its the front lights not head lights but the ones the side. That light doesn't impact my driving ability. This is a very unsafe and frightening experience and I would like it investigated before someone really gets hurt.

- San Diego, CA, USA

problem #9

Nov 062022

Fusion

  • miles
While driving on a level flat road at approximately 25 MPH, the front right lower A frame assembly snapped and caused the front suspension to drop and the resulting drop caused the front tire to be ripped from its rim. As a result, I briefly lost control and crashed into a parked vehicle. Had this occurred at a higher speed the result would have been disastrous! The lower A-Frame is a thick cast aluminum structure that is approx 11/2" thick where it cracked apart.

- Greenwood, DE, USA

problem #8

Dec 152020

Fusion

  • miles
I just bought a new Battery. And I keep getting no crank no start. Rear suspension keeps squeaking as if it's not lubricated.

- Lafayette, LA, USA

problem #7

Jun 032016

Fusion

  • 45,000 miles
When steering the car in a turn, such as on and off ramps, the steering wheel will jerk in the direction of steering and the (tcs) traction control system light comes on. This began happening after taking the car to the dealership to have a recalled steering bolt replaced. I have taken the car to three Ford dealerships, and none of them can find anything wrong. I took the car to the Ford dealership recently on 2-26-2121 and was told that the steering ball joint needed to be replaced for $610 which I found absurd.

- Smithville, MO, USA

problem #6

Feb 232018

Fusion

  • 37,692 miles
The car jerks during shifting on city streets, all times of day, all road conditions.

- San Jose, CA, USA

problem #5

Jul 192018

Fusion

  • 88,000 miles
The shifter on my car reads park but the actual gear it is in is neutral. I've taken the car to supreme Ford in slidell, but was told the party's to fix the recall weren't in. I then called the corporate office and was told I would have to pay for a diagnostic before getting the recall fixed on my vehicle. I thought my car was in park one night and it ended up rolling into someone's driveway by the time I woke up the next morning.

- Slidell, LA, USA

problem #4

Oct 142017

Fusion

  • miles
There has been many issues with the front end of my car. Both struts have been replaced at 22,000 miles. The sway bar link was also replaced.I am now at 23,000 miles experiencing a noise like a ball joint clunking in the passenger front and the dealerships cannot figure out what is making the noise. I have brought it to 2 separate dealerships for a synopsis. Still nothing. Also, the transmission shifts very rough and slams into the next gear from 2-3. I purchased this car from sport automotive used cars on October 2017. Ever since nothing but issues. Very dissatisfied with this vehicle. Especially since Ford have always been purchased in my family.

- Gaithersburg, MD, USA

problem #3

Mar 012015

Fusion

  • 300 miles
I've had steering and transmission issues since I purchased this car that can't be and/or won't be addressed by the dealer. The car is very hard to keep in the lane especially on the expressway. The transmission shifts very hard upon acceleration and deceleration. The suspension is weak making the car seem as if it's sinking on the drivers side and bounces way too much as well as the swaying as the car is driven and has where roll on turns. The vehicle sits too low to clear all drive ways and the wipers don't clear the windows properly. The front window always gets foggy causing the heat or ac to be used constantly.

- Chicago, IL, USA

problem #2

Mar 012015

Fusion

  • 2,000 miles
1st off I'll start with the worse to lease problems, the trans shifting very slowly and hard, the car is too low and hits everytime to a driveway is entered at a mall or any parking lot and is too low for Chicago winters, the seats are very cheap and get stains from drops of water, car rides hard and noisy especially the rear, poor stereo sound, very slow acceleration, electronic steering makes the vehicle difficult to control and hard to stay straight in lane, and everything's in the wrong place (arm rest too low to reach steering wheel, seat to low or far away to reach pedals and on long trips wears the driver out from fighting the vehicle. Own a 2005 Taurus that made me a repeat buyer but this will be my last Ford and Toyota, Hyundai as well as some other car companies are just too problematic to ever purchase again due to all the new trans and steering problems combined with the poor craftsmanship make older vehicle look so good now.

- Chicago, IL, USA

problem #1

Jan 312015

Fusion

  • 276 miles
On entry to my driveway the bumper scraped the ground and I'm unable to park in my garage for this reason nor can I use my driveway. On another occasion I was going to the gas station and the car scraped on entry and exiting the station. This vehicle is too low to use in average Chicago snow unless you don't mind using your car to plow the street.

- Chicago , IL, USA