Ford Fusion shifter cable recall: My family and I were almost in a horrible accident on 6/3/19 due to this recall that I had no clue about. I was reversing out of a parking spot in a busy shopping strip and my car wouldn't shift to drive. It appeared to shift, I could move the gear but it actually didn't shift. It kept reversing and I almost backed up into a car. I immediately slammed on the brakes and attempted to shift gears and nothing. I tried to put it in park but nothing worked, it kept reversing and I almost hit a pedestrian. I slammed on my brakes again, turned the ignition off and removed the keys. Once I removed the keys, I shifted the gear into park but my car was still rolling backwards, not as fast but still rolling. My husband and my 10 year old son had to push my car into a safe area of the parking lot. I immediately put the emergency brakes on and got out. I thank god me nor my family or a bystander was hurt or injured due to this issue. This is horrific. I immediately called my warranty company, they arranged for my car to be towed to the nearest auto repair shop. I received the recall notice in the mail on 6/5/19 and was so shocked and couldn't believe it. I contacted planet Ford in humble, tx and they arranged to tow my car from the auto repair to them. My car is currently at planet Ford and they are stating they don't have an actual fix yet and that they can provide a temporary fix which I would have to pay out of pocket $700 something. I asked multiple times for a loaner and their response is "Ford will not cover it". I have contacted Ford corporation 4 times and they've been no help at all, each agent tells me something different. They are blaming the dealer and the dealer is blaming them. I have missed work since 6/4/19 and have a loss of income due to this. I'm very disturbed that they're not wiling to assist and more so that they have no date.

- Humble, TX, USA

The contact owns a 2016 Ford Fusion. The contact stated that the transmission shift cable failed to fully move the transmission into the selected gear position. As a result, the gear failed to shift from drive into park. The rear camera showed that the gear had inadvertently gone into reverse, which also showed on the gear selector display. The contact turned the vehicle off and back on, but was still unable to shift the gear from reverse into park. The vehicle was towed to huntersville Ford (13825 statesville rd, huntersville, nc 28078, 1-(704) 875-6547) concerning NHTSA campaign number: 19V362000 (power train). The dealer failed to provide the part to repair the vehicle. A loaner vehicle option was not provided. The dealer indicated that one of two recall repairs had been provided and for the owner to retain the vehicle. The vehicle was driven from the dealer with extreme difficulty to the contact's residence. Upon arrival, the gear failed to shift into park from drive. The contact had to maneuver the gear from reverse to park with extreme difficulty. The vehicle remained parked and was not repaired. The manufacturer was contacted numerous times. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

- Charlotte, NC, USA

The contact owns a 2016 Ford Fusion. The contact stated that the manufacturer failed to provide the part within a reasonable timeframe for NHTSA campaign number: 19V362000 (power train). Donaghe Ford (903-441-2662, located at 4001 interstate hwy 30, greenville, tx 75402) was contacted and would determine if a loaner vehicle option was available for more than a day. The vehicle was still at the dealer to be serviced as the dealer kept following up with no estimated time for the part to arrive from the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Campbell, TX, USA

'takata recall' I was driving to a friends house and as I was pulling in their driveway to park. I push my gear to park but my car goes in reverse gear when I put it in to park gear and so I tried to move my gear shift to the gear I wanted but it wouldn't move any more. So I cut my car off and when I cut it off it kept rolling forward so I just pulled my emergency brake and left it as is.

- Rocky Mount, NC, USA

On 05/24/19 I got in my car as I was leaving my work, it would not start and kept giving me a message that the transmission was not on park.I released the handbrake and the car simply rolled back.after seeing that the shifter didn't work we searched on google and found that the shifter cable has a plastic bushing that breaks and renders the shifter useless.it is a common problem in the Fusion and there are many videos showing how to fix it.we went to O'reilly and bought a universal bushing kit. After 2 hours we finally fixed the car.it happened again on 06/02/19 which led me to search more about the problem and found this: Recall number 18V471000 recall date 07/16/2018 power train:automatic transmission:lever and linkage:floor shift summary Ford Motor Company (Ford) is recalling certain 2013-2014 Ford escape, and 2013-2016 Ford Fusion vehicles equipped with six-speed automatic transmissions.the bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission.the condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park, with no warning message or audible chime. Consequence if the vehicle is exited without the transmission being in park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash. What owners should do Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This is exactly what my car has and after calling Ford they say my car in not part of this recall and can't help me.

- Lincolnton, NC, USA

The contact owns a 2016 Ford Fusion. The contact stated that the manufacturer failed to provide the part for within a reasonable time frame concerning NHTSA campaign number: 19V362000 (power train). Mcauley Ford (250 N el circulo ave, patterson, ca 95363, 1-(833) 768-9647) was contacted, but was unable to determine when an appointment could be scheduled because the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Newman, CA, USA

The contact owns a 2016 Ford Fusion. The contact stated that the transmission failed to properly engage and disengage. Bull valley Ford (1460 S eastwood dr, woodstock, il 60098, (815) 338-6680) diagnosed that the bushings failed and needed to be replaced. The dealer stated that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and rendered no assistance other than the dealer repairing the vehicle. The approximate failure mileage was 91,385.

- Crystal Lake, IL, USA

Takata recall, loud humming/ vibration noise appears to be coming from underneath rear of vehicle. First started while driving on the street, pulled over to check and it was when the engine would not turn back on, engine light turned on, after this the key fob push to start has not been working and every time you pump gas the engine has problems turning on, only turns on after pressing the gas.

- Dallas, TX, USA

The contact owns a 2016 Ford Fusion. The contact stated that the bushing detached from the transmission and caused the vehicle to roll away unexpectedly if the emergency brake were not engaged. Leif johnson Ford (501 E koenig ln, austin, tx 78751, (512) 454-3711) and manufacturer stated that there was no recall to cover the repairs. The vehicle was not diagnosed or repaired; however, the contact made an appointment with the dealer in the next ten days. The failure mileage was 65,000.

- Austin, TX, USA

On one occasion, the driver put the car in park but it was actually in reverse. The second time it happened, my daughter was in a mcdonald's drive through and the car was in drive but switched over to reverse.

- Garland, TX, USA

Transmission slipping despite car only being 2 years old. It has also had electrical issues. Must replace entire transmission

- Burleson, TX, USA

Vehicle started reversing while gear shift was in drive position. Put car back into park, then back into drive vehicle did not move. Turned vehicle off and vehicle began to roll while in park on flat level ground. Vehicle was towed to the Ford dealership for service and was estimated $429 for repair of shifter cable bushing. However I was informed my VIN was not included in the recall because of the manufacture date of the vehicle. The identical recall is 18S20. Please investigate other date made vehicles for 2016 Ford Fusion.

- Toledo, OH, USA

Transmission shifter cable. The cable bushing detached while driving. Causing the car to reverse even thou the selected gear was drive.

- Toledo, OH, USA

The contact owns a 2016 Ford Fusion. After stopping the vehicle and shifting into park, the vehicle continued to roll backwards. The gear shifter displayed that the vehicle was in neutral although the actual shifter was in the park position. The vehicle was towed to walnut creek Ford (1800 N., main St., walnut creek, ca) where it was diagnosed that the shift control cable bushing malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 101,000.

- Pittsburgh, PA, USA

Shifter cable bushings broke/ I was going to start. I was indicated the transmission was on reverse. But it was on park on the display.

- San Bernardino, CA, USA

The contact owns a 2016 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 18V471000 (power train). Cannon Ford Lincoln (904 N davis ave, cleveland, ms 38732, (662) 843-2785) was contacted for several months and stated that the part was not available. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated vehicle makes a loud sound. Problem was not fixed.

- Cleveland, MS, USA

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle would not shift into gear. There were no warning indicators illuminated. The vehicle was towed to sames Ford corpus christi (4721 ayers St, corpus christi, tx 78415, (888) 361-7675), but was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. In addition, the contact stated that the vehicle was included in NHTSA campaign number: 18V167000 (steering). The failure mileage was 92,000.

- Dricoll, TX, USA

I just got home pulled in my driveway. Put the car in park and realeased the brake. The car started moving forward while appearing to be in park. I looked at gears and car was in shift even though I put it in park. Then shifter was stuck and wouldn't let me move it. So I had to turn the car off. Then I released the brake and it started rolling backwards. I had to put the car S emergency brake on. I had a tow truck come to pick it up to tow to the dealership, he looked and confirmed that the gear bushing broke. He did something manually so he was able to reverse the car and pull it on the tow truck. I saw online that there is a recall on this exact thing, but my car wasn't on the recall when it should be. What if I was on the freeway and it broke. Very dangerous.

- Riverside, CA, USA

Vehicle shifts hard and slips when shifting into 2nd and 3rd gears when the transmission is cold

- Cassville, MO, USA

2016 Ford Fusion - pulled into parking spot at work, switched the gear into park, locked and exited my car. Suddenly, the vehicle began to roll in reverse. I had to quickly unlock and get back in the car to pull the parking break - the gear display on the dash panel indicated neutral, but the gear shift was stuck in park. The car could not be moved, it was towed to dealership - repair performed 'trans stuck in park, but car is actually in neutral, found shift cable off of transmission replace shift cable bushing, reattach shift cable, test ok." Charged me $99.58 pulled purchase paperwork my car was assembled in flat rock - matches recall, I have not moved. Where is my recall letter? my dealership won't honor/reimburse for the repair without the recall letter. Mileage was at 78,348.

- Congerville, IL, USA