10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
61,518 miles

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« Read the previous 20 complaints

problem #264

May 082024

Fusion

  • miles
Transmission is constantly jerking when engine light is on. Driver assist back up reports to return to dealership and the front just doesn't work at all.

- Philadelphia, PA, USA

problem #263

Jan 012024

Fusion

  • 140,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that when placing the vehicle into park(P), there was an abnormal grinding sound coming from the vehicle. There was no warning light illuminated. Recently, the contact stated that upon placing the vehicle into park(P), the vehicle began to roll backwards as the gear shift indicator indicated that the vehicle was in reverse(R). The dealer was notified of the failure and the contact was immediately informed that the failure was caused by the shifter cable bushing. The contact was also informed that the vehicle was not included in NHTSA Campaign Number: 22V413000(Power Train). The vehicle was towed to the dealer for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 140,000.

- Titusville, FL, USA

problem #262

Apr 082024

Fusion

  • miles
Engine failure-yes, available for inspection The engine may fail at anytime leaving me and/or family stranded. Putting us in danger of being seriously injured or even killed. Yes, the dealer mechanic explained that the coolant was leaking into the head gasket/ block. He stated this was a known issue by Ford. He also stated that he would not drive the more than just home from the shop because otherwise we were at risk for stalling on the road. The vehicle had not been inspected by anyone. However, the state of Virginia requires an annual inspection which was completed on 02/29/24. Check engine light came on, took to a mechanic he replaced plugs. Light was off and car running fine. Check engine light came back in. We took it to the dealer the next day. The car was only driven to the dealer.

- Stephens City, VA, USA

problem #261

Apr 032024

Fusion

  • 150,000 miles
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked on level ground, the contact attempted to shift the gear shifter into reverse and drive however, the transmission failed to respond as needed. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, but the vehicle was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 22V413000 (Power Train) as a possible solution; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

- Harmony, PA, USA

problem #260

Mar 262024

Fusion

  • 126,181 miles
most known issue with the fusions and escapes is cars make whining noise then randomly wont drive know a couple people experiencing this issue

- Forest Lake, MN, USA

problem #259

Jul 032023

Fusion

  • 175,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed plumes of white smoke emanating from the exhaust, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22-2322. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,000.

- Mansfield, OH, USA

problem #258

Aug 112022

Fusion

  • miles
I have this car with a coolanat leak into the Cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. i keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health i know Ford knows about this problem. if my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. coils. fuel injectors. all sensors. an nothing seems to work. when i changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard

- Sinton, TX, USA

problem #257

Feb 032024

Fusion

  • miles
The transmission jerks sometimes between 1 and 3 gear. It was slipping a little in second gear. That issue only happened one time but for the most part it-??s a hard shift on a regular basis between 1 and 3 gear.

- Sacramento, CA, USA

problem #256

Jan 222024

Fusion

  • 100,100 miles
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the hood. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended. In addition, the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,100.

- San Antonio, TX, USA

problem #255

Dec 152023

Fusion

  • miles
I was driving my car when i saw an emergency sign on the dashboard telling to safely park. then the car could only drive using the power generated by the electric battery and when the battery went out of power the car could not switch to gas to use the engine power I was on san mateo bridge when it happen I could feel the car rolling back on a park gear.

- Hayward, CA, USA

problem #254

Sep 082023

Fusion

  • 102,704 miles
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 55-60 MPH and depressing the brake pedal, the brake pedal went all the way to the floorboard with a message displayed that the brake fluid level was low. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the front passenger's side brake hose was leaking and needed to be replaced. The vehicle was repaired. The contact later received a second notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) advising that the part was available for the recall repair. The vehicle was taken to the dealer, where the front driver's side brake hose was replaced. Additionally, the dealer informed the contact that the brake lines were severely damaged. The contact also stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormal loud sound. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,704.

- Beaverton, OR, USA

problem #253

Aug 032022

Fusion

  • miles
My driver door lock light will not glow when I lock my vehicle. Transmission is slipping and has a recall on it. Front brakes has a recall.

- Meridian , MS, USA

problem #252

Sep 182023

Fusion

  • miles
In August 2023, brought my 2016 Ford Fusion SE ecoboost with 77,000 miles on it to Ford Dealership due to vehicle stalling on 3 different occasions within a 3 week period. Occurred at low speed while starting out. No warning lights came on. They performed 2 recall notices (one dealing with powertrain control module) and said a fuel sensor code came up and they replaced that. Also replaced auto transmission fluid though wasn't required requested by me. See attached paperwork #1 A little over month later, car stalled on highway at 60mph. Wrench warning light came on. My son was able to pullover over safely and restarted and seem to run fine again. Called for another appt. and Ford dealership took in on Oct 3rd. During that time, car skipped (maybe between gears) a couple times around 40mph. I was told that torque converter and a couple other things were bad and it needed a new transmission. Also said that transmission fluid was bad (had metal filings in it) though when replaced a month earlier, no mention fluid had metal shavings in it. After researching online it appears the transmissions in these cars are notoriously faulty, but Ford has done nothing to address it. Believe there are current cases going on in Michigan and California. Ford has apparently known these transmissions were bad but continued producing them effecting 2009 - 2017 Ford Fusions. Ford has offered no compensation to fix my transmission. I expected to have this car a long time, but this transmission issue has gone on for years with no recalls being issued. This is a safety issue and regardless of warranty, Ford should issue recall for transmission. They offer a band aid recommendation but not worth it. Dealer wants over $9000 to replace it. This car should easily see 200,000 miles if well kepted (and it has been) but not worth putting in a new transmission for over $9000 especially if it is prone to failure. Serious crash probability when car loses power on interstate. See Item #2.

- Binghamton, NY, USA

problem #251

Sep 292023

Fusion

  • miles
Vehicle does not go in gear when shifter is put in the corresponding gear indicator. Though I am able to move the shifter handle through all the drive modes, (P, R, N, D, S), it-??s Currently stuck in park and will not get in gear to Drive, neutral or reverse. I-??m unable to move the vehicle. There is no indication or warnings of malfunction. The vehicle has not yet been inspected by anyone to assess, as I am unable to drive the vehicle. Pending towing to the near Ford dealership for diagnostics. The vehicle drove just fine the morning of the incident.

- Davie, FL, USA

problem #250

Jul 272023

Fusion

  • miles
There is an issue with the (evap) solenoid/associated sensor that causes the vehicle not to restart at unexpectable intervals and the fuel delivery system is also affected during fueling and seemingly during acceleration, at least. The key was recently replaced and association between the problem and the key reading mechanism is unspecified. A power train affect/association is also likely component- that based upon information provided to consumer. I've heard similar problems with other Fords and in other conversations it has not been indicated to me that the models' component's failure is not problematic. It has not been stated how that is contributory to the increased collision risk associated with the brake component that is a current recall. It began prior to the key replacement which is in the dealer repair record and 4 weeks prior to this submission is listed as the incident onset date.

- Louisville, KY, USA

problem #249

Aug 182023

Fusion

  • 210,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that after parking the vehicle and shifting into park, the transmission failed to shift out of reverse. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure persisted. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 210,000.

- Kuna, ID, USA

problem #248

Apr 092023

Fusion

  • 181,773 miles
The contact owns a 2016 Ford Fusion. The contact stated while leaving a drive thru and accelerating, the vehicle shut off with the -??Transmission Not in Park-?? message displayed. The contact shifted the vehicle into park and was able to restart the vehicle and the vehicle then operated normally. On another occasion while reversing, the vehicle unintendedly shut off. The contact attempted to shift into park however, the vehicle failed to shift out reverse. The contact checked under the hood and notice that the shifter cable was detached. The contact was able to reattach the shifter cable and the vehicle shifted into park. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) and was advised to contact the NHTSA Hotline. The dealer was contacted and stated that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact the NHTSA Hotline. The failure mileage was 181,773.

- Laurel, DE, USA

problem #247

Jun 102022

Fusion

  • 122,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that after restarting the vehicle after the vehicle had been parked for several hours, the vehicle hesitated and then shifted abnormally into the intended gear. The contact stated that the transmission warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The local dealer was contacted by phone and the contact was informed that the VIN was included in one open recall however, the recall was not related to the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 122,000.

- Natchez, MS, USA

problem #246

Apr 192023

Fusion

  • miles
The defect is the fly wheel. Was advised by a mechanic that the fly wheel breaks due to an oil pump issue or a tab inside the transmission itself. had to replace a broken fly wheel twice in 8 months. Looing up complaints and recalls it's the same motor and issue the edge was having. costing so far over 4500 dollars. The issue has been lloked at by 3 mechanics and now its back in a tranmission shop being looked at due to tranmission issues and broken fly wheel again. driving and there has been sound etc in the transmission area. lossing power and finally the car stopped. would not go in gear or move. had to be towed. first bill 685 dollars now looking at 5200. car only has approx 92000 miles same motor that the edge has been havong problems etc. this motor needs to be recalled as well or transmission.

- Bumpass , VA, USA

problem #245

Apr 232023

Fusion

  • 100,300 miles
The contact owns a 2016 Ford Fusion. The contact stated that while driving 75 MPH with cruise control activated, the cruise control system inadvertently deactivated and the vehicle lost motive power before going into LIMP Mode. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic, who inconclusively diagnosed a possible failure with the torque converter or front transmission pump. The vehicle was towed to another independent mechanic, who determined that the transmission flex plate was fractured. The contact stated that the transmission flex plate had fractured before and had been replaced eight months prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,300.

- Virginia Beach, VA, USA

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