The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.

- Capitol Heights, MD, USA

We have a 2016 Ford Fusion. We-??ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn-??t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us $184 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I-??ve had that had a transmission go early. I-??ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn-??t say anything. I shouldn-??t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission

- Fort Mill, SC, USA

Shift cable broke. clip broke and end of cable.

- Gardners, PA, USA

I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.

- Dallas, TX, USA

Cable from gear selector and transmission failed. Car countined moving once put in park. This problem is known to affect 2016 Ford Fusions. No. No warning lamps or sounds, the car just continued to roll.

- Chesterton, IN, USA

The shifter cable has degraded and detached from the transmission, allowing the transmission to be in a shift state other than what the shifter lever shows. Although there is an existing recall for this exact issue, my vehicle falls outside of the specified manufacture dates and Ford is unwilling to remedy the issue. As a result I need to fix the issue out of pocket in order to prevent severe injury or loss of life.

- Mountain Home, ID, USA

The shift cable clip broke and vehicle is stuck in neutral. There is a recall for this problem for ford fusion's 2013 - 2016. We have a 2016 but the vin # is not included in the recall, unsure why it is not included.

- Grand Haven, MI, USA

My Fusion would shift into park using the shifter, but was actually in neutral allowing the car to roll forward and backward even though the shifter was in park. It is at the dealer now and they said they shifter bushing failed. There is a recall for Fusions (reference # 19s16), but the dealer says it does not apply to my vehicle. The recall is for Fusions with the 2.5 motor and I have the 2.0 motor. However, I asked the dealer and both vehicles use the same bushing, so I think my car should be covered. Luckily no one was injured in this incident but it could have been avoided if my car was included in the recall. This occurred in Provo, UT where my son is using the car for School.

- Thousand Oaks, CA, USA

The contact owns a 2016 Ford Fusion. The contact stated that upon placing the gear shifter into DRIVE, the vehicle began to reverse as the instrument panel showed that the gear was in REVERSE. The contact made multiple attempts to switch the gear shifter until DRIVE appeared on the instrument panel and was able to resume normal driving. The contact then called the dealer and an appointment was scheduled to have the vehicle diagnosed. The manufacturer had been notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V362000 (Power Train). The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

- Lexington, KY, USA

When you put it in Reverse you have to pause. If your foot is on the gas is slams into reverse and makes a terrible sound and gives you a jolt! My girlfriend has the same exact car and hers did this as well. But there was a recall on her car and she had it fixed. I looked up recalls on my car 6 months ago and there were about 8 and now there are none. Can't seem to see why!

- Watkins Glen, NY, USA

The contact-??s daughter owns a 2016 Ford Fusion. The contact stated that while her daughter was shifting gears, the shifter cable fractured. The vehicle was towed to an unknown local dealer and diagnosed with a deterioration of the shifter cable. The vehicle was repaired however, the failure recurred several times. The contact stated that zip ties were used to hold the shifter cable in place. The contact stated the failure was related to NHTSA Campaign Number: 18V471000 (Power Train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

- Ecorse, MI, USA

The contact owns a 2016FORD Fusion. The contact stated while driving approximately 5mph when attempting to put the vehicle into drive the vehicle would not shift gears. The contact stated no warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing shifter cable bushing bearing replaced and was repaired. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 19V362000 (POWER TRAIN) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

- Marysville, OH, USA

Shifter cable link bushing broke. I noticed the problem when I got back into my car, after fueling. The car turned on. But the shifter was really loose and would not shift into drive, or any gear. I searched for the "symptom" online and found there was a recall for the bushing on the shifter link cable issue. I checked the part in my engine compartment and they separated, confirming a break In the link. I happened to be close to an auto parts store so I went and purchased the bushing. After replacing/fixing the issue next to the gas pump, I proceeded to the ford dealership so they could do a proper fix as per the recall. When I arrived at the dealership, they stated my cars VIN# was not part of the recall, which I did not understand why, since the same exact problem for the recall had just happened to my car as the other cars with the same year, model and issue as on the recall. I had the ford dealership fix the problem because I did not want to get into an accident on the road. Since as per the recall the car not being able to shift could cause a real dangerous situation.

- El Paso, TX, USA

I'm just wondering how it is even remotely legal to sell a vehicle, whether used or new, with current open recalls. When I purchased my vehicle through Triple J Auto in Guam, they never informed me of any open recalls when I purchased the vehicle. Technically the car was in a used status, but, coming from the Department of Highway SAFETY, it seems preposterous that you would allow any vehicle to be sold with open recalls against the vehicle. I am just looking for any information as to how this could have gone unresolved for over three years, without me just looking up the VIN on a random day. Thank you

- Lake Forest, CA, USA

The contact owns a 2016 Ford Fusion. The contact received notification for NHTSA Campaign Number: 18V471000 (Power Train) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact-??s wife experienced a failure while driving into work when she turned into the parking lot, placed the vehicle in park, released her foot off the brake pedal and the vehicle started to rollaway. The contact engaged the parking brake to stop the vehicle from rolling away. The vehicle was not repaired nor diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the recall was not related to the failure. The failure mileage was approximately 122,590.

- Union, CT, USA

Plastic bushing broke off transmission linkage. This cause the car to be unable to change gears. Luckily for us it happened when we parked the car, therefore it was stuck in park and had to be towed to the dealership. If it happened while driving, might have been more dangerous. There is a recall for this, but only for 2.5l engines for some reason. I have the 1.5l engine.

- Shakopee, MN, USA

The contact owns a 2016 Ford Fusion. The contact stated while shifting the vehicle into park, the gear shift indicator indicated that the vehicle was in neutral. The vehicle rolled backwards. The contact also stated that the shifter would cease not allowing the contact to change gears. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V362000 (Power train). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

- Rosemount, MN, USA

Gear shift was placed in park. Car stayed in reverse, reverse showing on dash as well. Could not fully turn car off. Red shift lever under the console did nothing. The bushing/ball is completely missing from the shift linkage. Has not been inspected by "authorized" repair center. Husband was able to see the problem and manually shift it into drive to get it home. Ford has informed me this vehicle does not have the same problems as the others recalled, yet it IS the exact same issue.

- Dutton, VA, USA

129K miles. Transmission slipping out of gear at 70 +/- mph. Pulled into gas station, allowed to cool for 1hr. Transmission would engage momentarily, then slip out of gear and not go into gear again without shutting down vehicle, restart, shift to D, repeat. Seems to hold at low speed so long as there is a constant load on the transmission. Unsafe to replicate at speed. Vehicle not listed in recall 18S32 for evap purge valve, but showed similar symptoms starting around 126K miles. Vehicle scheduled for service for purge valve prior to transmission issue. Maintenace not completed yet.

- Hubert, NC, USA

I drove slowly up to an atm machine in a heavily trafficked parking lot, put the vehicle in park and took my foot off of the brake to begin a banking transaction, the vehicle began to roll backwards, the instrument panels was reading "reverse", the physical shifter was in park but the vehicle was rolling as though in neutral. I hit the brake which engaged eventually but it was difficult to apply. The shifter was locked in position and could not be moved. I let the vehicle coast to a close by parking spot and then applied the emergency brake, which worked fine. I attempted to shift the car from neutral to park so I could shut the vehicle off but I could not. Eventually, the vehicle battery died from auxilliary power being on so long without any way to turn the vehicle off. It was towed to the nearest dealership. There is a known recall for the same year, make and model of this vehicle for this particular issue, 18V471, but my particular VIN is not included somehow.

- New Hartford, NY, USA