6 speed automatic transmission failed with 60849 miles on the vehicle. Transmission was put in reverse and whole vehicle started shaking. Vehicle drove in drive position. I drove to safe place and had vehicle towed to a Ford dealer. Dealer found metal shavings and black transmission fluid in transmission. Replaced planetary ring gears and bearing assembly-thrust.

- Morganton, NC, USA

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle rolled backwards while parked on a hill with the engine off. The contact had to quickly apply the emergency brake to stop the vehicle. The failure recurred and the vehicle was towed to an independent mechanic where the bushing was replaced. The failure recurred and the vehicle was taken to luther North country Ford (10401 woodcrest dr nw, coon rapids, mn 55433, (612) 424-7648) where it was diagnosed that the transmission needed to be re-calibrated and the bushing needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and provided case number: Cas-24922501. The failure mileage was approximately 108,000. The VIN was invalid.

- Brooklyn Park, MN, USA

Transmission cable connection broke. Car was in a parking lot, could not put into park. Could not continue our two hrs home. Stuck at the end of our vacation. Why is this recall taking 2 yrs! I had to reach down by the exhaust headers and manualy shift while my wife steered! total crap!!!!

- Portage, MI, USA

Vehicle gear shifter shows vehicle is in park, but the dash light for neutral is illuminated. Vehicle states transmission is not in park when ignition is turned off and vehicle rolls. Ford Motor Company chose a recall on 2016 Ford Fusion with a 6-speed automatic transmission which is the vehicle I own. When entered VIN number into system it shows no recall. But recall number 18S20 shows it is valid on my vehicle even though it is supposed to be and they will not cover the repairs. Vehicle was stationary in my driveway when this happened.

- Mt. Morris, MI, USA

The contact owns a 2016 Ford Fusion. After shifting into park and shutting off the engine, the vehicle suddenly rolled backwards. The dashboard display indicated that the transmission was in reverse; however, the shifter was in the park position. The vehicle was towed to mccluskey Chevrolet(9673 kings auto mall, cincinnati, oh) where it was diagnosed that the shift cable was fractured. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 50,000.

- Cincinnati, OH, USA

Owner of vehicle was driving home from school in manhattan. He proceeded onto the 59th street bridge ramp when vehicle lost power and shut off.. he then put the vehicle in park and restarted.. when he shifted out of park, 'vehicle not in park illuminated on the dashboard notification.. light illuminated in all gear selections besides park and neutral. Vehicle would not drive forward or in reverse and eventually had to be towed via triple a(aaa). Vehicle was jacked up the next day and fluid appeared to be leaking from between the seams of the the transmission casings, as well as from the front pan cover. Grey rtv silicone was present around the pan cover and flaked off with little effort. Vehicle was last serviced at crown Ford lynbrook after many complaints and no resolution from Ford service on jamaica avenue. Crown Ford claimed they inspected the transmission, found no fault other than being low on fluid. Fluid was drained out for measuring and inspecting.. over 7 quarts drained out and the fluid was very thin, and black with specs in the fluid.. a technician friend scanned for codes and generic code shift solenoid D was pulled..

- Brooklyn, NY, USA

2016 Fusion was in park turned off, started as normal, put it in R to back out of a parking spot, pressed break pedal to shift into D but my vehicle got stuck in R then shut off on its own. Put my shifter in P but the light on my dash still reflected that it was in R throwing the error message "transmission not in park", along with other random error msgs, exp: Stabilitrac, traction control, advancetrac, engine hot (it was not),put transmission in P to start/stop, etc. My backup camera was stuck in reverse camera mode being the tranny is stuck in reverse. Ebrake worked fine so I engaged that to keep car from rolling. I removed the center counsel, cupholder and shift casings to try the red manuel shift lever that is under the shift mechanism to make sure it was in fact I'm park, it was. Tried starting it while in the neutral position- nothing. Thought maybe it was the "brain" so I disconnected battery, let sit for 20min to clear out and reset- nothing. Researched online for a minute found quickly other 2016 Fusion owners having the same problem and it being the recall of the: Power train: Automatic transmission: Lever and linkage: Floor shift. Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park. My husband replaced the #1 bushing and that fixed it. You need a clamp/press to correctly lock it in place so I had to drive home with it showing in park yet in drive, keeping it in drive not using reverse or park until I got to my destination to install correctly. Clearly recall warranted but not showing for my VIN when searched.

- Festus, MO, USA

The contact owns a 2016 Ford Fusion. While the contact was changing gears from park into drive, the gear went into reverse on its own. The contact stated that when shifting into park, the gear display indicated the park gear was selected; however, the vehicle still reversed. The contact stated that the 'transmission not in park' warning message appeared. The contact's brother, an independent mechanic, was able to repair the vehicle by manually moving the gear into park. Later that day, the failure recurred. The contact called paul miller Ford (located at 975 E new circle rd, lexington, ky 40505, (859) 317-2061) and the manufacturer and notified them of the failure. The failure mileage was 78,000.

- Shelbyville, KY, USA

Ford recall 18S20 for shifter linkage bushing. My vehicle has the same failure, but I'm being told that my vehicle is not affected due to date of manufacture (12/2015). Vehicle was placed in reverse, backed out of a parking space. When attempting to shift into drive, the transmission did not respond and was still in reverse. Inspection and troubleshooting found the shift linkage end detached from the transmission shift lever.

- Hubert, NC, USA

When driving on city streets, the Ford Fusion jerks hard and sputters when it changes gears (automatic transmission). When accelerating on the highway the vehicle will jerk hard upon pressing down on the gas pedal. During deceleration, when exiting the highway, from speeds of 70 mph to 35 mph, the vehicle will also sputter and jerk from the gears changing. The vehicle was taken in to a Ford Motor Company service department and no repairs were conducted due to an "inability of the technician to replicate the symptoms of the car."

- North Royalton, OH, USA

2016 Ford Fusion. Consumer writes in regards to problems with their transmission. The consumer stated the vehicle made a whopping/whinning noise when shifting. The consumer no longer owns the vehicle.

- Gadsden, AL, USA

The contact owns a 2016 Ford Fusion. While driving in reverse and shifting into drive, the vehicle gear indicator displayed neutral on the instrument panel. Also, the emergency brake had to be applied to stop the vehicle. The vehicle was towed to the contact's sister's residence. The contact called jimmy granger used vehicles (1010 shreveport barksdale hwy, shreveport, la 71105, (318) 861-5113) and was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 95,000.

- Shreveport, LA, USA

I pulled in to a parking spot and shifted my vehicle into P (park), took my foot off of the brake an it started moving. I looked at the gear shift and it was on P (park), but the display showed S (standard) which I was not using at all. I had to turn the key to off to stop the vehicle. Then it would not start and it rolled backwards while off.

- Irving, TX, USA

Recall 19S16 (transmission linkage failure) has affected my car and made it unsafe and unreliable. The vehicle will not go into park or shift gears. Bartow Ford states that they can not fix the issue in an appropriate amount of time. I have to wait 7 days until they will repair the issue

- Winter Haven, FL, USA

The car said it was in park and the backup camera was on and it broke the shifter cable

- Penhook, VA, USA

Manufacturer recall number19S16 NHTSA recall number19V362 recall statusrecall incomplete, remedy not yet available summary on your vehicle, the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. Ford has yet to repair this recall and its been over 4 months me driving with an unsafe vehicle. They even mailed me a letter back in may about it.

- Ogdensburg, NJ, USA

The contact owns a 2016 Ford Fusion. While the vehicle was engaged in park, it rolled forward. The contact had to apply the emergency brake to stop the vehicle. The contact also stated that the vehicle would not start and the key was stuck in the ignition. The vehicle was towed to Ford of murfreesboro (1550 nw broad St, murfreesboro, tn 37129, (615) 713-1436) where it was diagnosed that the shifter bushing was missing and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 19V362000 (power train). The manufacturer was made aware of the failure and provided a case number. The failure mileage was 85,582.

- Murfreesboro, TN, USA

I received a recall notice in may regarding the transmission shifter cable. This part has now broke on my vehicle and Ford is not willing to do anything to fix my vehicle. The vehicle is currently at my local Ford dealership who is wanting to charge me $500 to replace the shifter cable. I have spoke with Ford corporate office and they tell me there is nothing they can do at this time.

- Tyler, TX, USA

2016 Ford Fusion making loud rattling noise from engine. No check engine light ever came on, but Ford saying engine is catastrophic engine failure. Connecting rod in piston broke loose. How does no check engine light ever come on? this could have killed me on the highway. How does a 3 year old car with 128,000 (mostly highway) miles go into catastrophic engine failure? car has been meticulously maintained.

- Beverly, MA, USA

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was included in NHTSA campaign number: 19V362000(power train). On one occasion, when the vehicle was started, the contact was unable to maneuver the vehicle out of park. The vehicle was left at the scene of the failure. The contact called an unknown dealer and was informed that a remedy was not available. The manufacturer was notified of the failure and suggested taking the vehicle to a dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was unknown.

- Inglewood, CA, USA