The contact owns a 2016 Ford Fusion. The contact stated while turning on the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that there was a misfire detected in cylinder # 1. the check engine warning light was reset. The independent mechanic suggested that the vehicle be driven for a couple of miles to see if the check engine warning light would reappear. During the drive, the contact noticed that there was white smoke coming from the exhaust pipe and an overheat alert message appeared on the display. The contact researched online and saw that there was a technical service bulletin related to the failure and had the vehicle towed back to the same independent mechanic. The vehicle was diagnosed and the contact was informed that the long block was cracked and the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 61,907.

- Niagara Falls, NY, USA

I bought my 2016 Fusion two years ago with 75,000 Miles on the odometer. The first day it went into fail safe mode while in the passing lane. I had no engine power and had to pull over in traffic. Code P2111 Throttle body stuck open. I cleaned the throttle body and maf sensor with a $10 two pack of spray cleaner. My car now with 110,000 miles just did the same thing yesterday 5/17/21 while in traffic code P2111. I cleaned the throttle body again even though it didn't look dirty compared to the first time. My car shut down three times today while in traffic. Each time I had to pull over with no power shut off the car and restart the engine. I will replace the throttle body but believe this is very serious defect and should have never happened at 75,000 miles or even at 110,000. Very dangerous and scary to drive far from home knowing how much it would cost to be towed and have to pay a shop to repair. Kind regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Summerville, SC, USA

At approximately 125000 miles, the vehicle displayed the check engine light and was experiencing difficulty restarting after refueling. Local auto parts store code reader displayed etc P1450. Online research pointed to a faulty cannister purge valve. This fault and accompanying symptoms were outlined in recall # 18S32. This recall is not currently applicable to my VIN. Diagnosis performed by sanders Ford in swansboro, nc confirmed faulty purge valve.

- Hubert, NC, USA

My 2016 Ford Fusion has a coolant is leaking in the cylinder due to head gasket causing miss firing, overheating and sputtering. Driving down the highway when the overheating light came on causing me to pull over to let engine cool down to pull off onto a exit. Only has 120K miles.

- Glen Burnie, MD, USA

The car continuously overheats no matter what I replace in the car.

- Lewisville, TX, USA

I've had the car for about 8 months now. First the seats stopped moving back and forth. No warranty on the car so took it to my local Ford and they said it was off its track. A month later the same problem occurred and they said my seat stopped sending commands to the computer. Now three months later my car randomly started making a loud rattling noise. Got louder every time I started the car. So once again took it to my nearby Ford. They checked it out and said my flex plate has cracked all around and that it would be a $1600 repair. This car is still fairly new. Looked into it and it seems a lot of people are having the same experience and Ford is aware of the malfunction after many complaints but still has not made it a recall. Very upsetting that I will be without a car for a week and have to pay $1600 just to get it fixed when it seems to be a mass problem. Took it to a outside shop and they said they've heard about the problem before and it's more than just the flexplate but there's no one around that can do the job.

- Port Huron, MI, USA

My 2016 Ford Fusion has approximately 53,000 miles on it and threw three check engine lights in the time since I purchased it (with about 18K on it). I took it in immediately every time. On the third time I was told there was coolant leaking into the block and it would need a new engine. It was 2weeks past warranty. I have researched, despite knowing nothing about engines, and found that this appears to be common. Ford refused to pay for the whole replacement. They are now saying my turbo charger is bad and I am out for 3600?? it has been in the shop for two weeks... dealer shop at which I bought it and I am very frustrated.

- Burkburnett, TX, USA

Car began running hot while on interstate and immediately slowed to 40mph in 70mph zone. Barely made it off interstate without being hit. After waiting for over an hour and filling with water I was able to make it home before it ran hot again. Codes P1299 and P0303 are showing. When I called Ford I was told they have had to fix hundreds of cars with the same problem which is internal coolant loss, overheating, and misfire of cylinder #3. this costs thousands of dollars I was told. I just fixed a faulty purge solenoid and can't afford to pay thousands more on things Ford should have recalled!

- Vance, AL, USA

The contact owns a 2016 Ford Fusion. The contact stated that while driving 30 mph, the vehicle started overheating with the high-temperature warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed the failure and informed the contact that the cylinder head was cracked. The vehicle was not repaired. The vehicle was then taken to a second independent mechanic and the contact was informed that the engine needed to be replaced. The engine was replaced and the vehicle was repaired. The manufacturer was notified of the failure. The manufacturer referred the contact to NHTSA. No further assistance was provided. The approximate failure mileage was 64,000.

- Washington, NH, USA

Hace 2 aos compre un Ford fusin 2016 con 34,000 millas del dealer. El ao pasado mi Ford fusin SE me apag cuando estaba esperando la luz verdad para avanzar, gracias a dios a los tres intentos arranco. Despus eso lo lleve a un mecnico personal Y me dijo que eran los inyectores (267$) tambin en ese tiempo arreglo las bujas porque estaban desgastadas fue raro porque yo apenas tena un ao con el carro entonces lo arreglo Y qued bien. Hoy en da el carro empez a hacer lo mismo del ao pasado pero ahora como tena 4 recalls para arreglar lo lleve al Ford para que ellos compusieran los recalls Y de paso checaran que ES lo que tiene mi carro, en fin me llamaron de Ford para decirme que el costo para arreglarlo ES de 9000$ que porque ocupa motor nuevo Y yo an estoy pagando mi carro. Pienso que el carro me lo vendieron defectuoso Y yo no SE que hacer porque no quiero afectar mi crdito si dejo de pagar.

- Hillsboro, OR, USA

I was getting ready to leave to work my car has been parked outside my house I got in tried starting it and dont want to turn on I took it to autozone to have battery checked and battery is good it will start if I get a jump I called my mechanic and he says it could be my alternator I dont see how I barley got the car I seen that there was some issues with the alternator on my car

- Lindsay, CA, USA

Radiator fluid is leaking into cylinders. Car overheats if you dont keep refilling coolant.

- Port Charlotte, FL, USA

I purchased this in good condition from independent dealer. Less than a year later, engine light came on and it was attributed to evap canister. Got that replaced, engine light stayed off for 4 months. Light returned and mechanic assessed fluid leak into cylinders 2 and 3, replaced spark plugs. Light was off for a day, returned while driving and now we are faced with replacing the engine. Less than 100K on the engine, this is theft.

- Kent, WA, USA

Getting a check engine light - the reading is misfire on cylinder 1. after our mechanic has tried over and over to find where the leak is coming from. He spoke to a mechanic that works for Ford. He was told that it is a known fault in that engine that the coolant leaks into the engine and will eventually cause the engine to lock up - crack the block. Ford has not done a recall for this item even though I am able to find numerorus complaints of the same problem. My car is not under warranty and I owe too much to just trade the car in to become someone else's problem. So know I have our mechanic looking for an engine and have to just hope and pray that this engine that we find doesn't have the same issue. Wish I could understand why there has not been a recall for this issue if it is a known problem.

- Celeste, TX, USA

Loosing coolant, thick white smoke at startup after the car sits for a while.

- Davenport, FL, USA

Car is losing coolant. I see there have been other Ford have been recalled for a coolant leak / poor circulation but my car is not on that list. We can't figure out where it is losing coolant or why it keeps showing it is overheating. In idle is shows it is overheating when you are start moving the temp goes down. Checked coolant and it was low. Added coolant then there was white smoke coming from the engine. Smoke stopped but the next day it showed it was overheating again when in idle state. Took back to the mechanic. They can't find where it is losing coolant but shows it is losing coolant. I see there have been other recalls for this on the same model as mine and other Ford models as well. My VIN doesn't show it is recalled for this item. Want to get fixed before I have to buy a new engine due to head gasket issue for a car I have only owned for a year and half.

- Celeste, TX, USA

I was driving and have yet to hear back from someone. It is very dangerous to drive my vehicle. After reading others concerns this happens to Fusion a lot more than usual. I was driving and sometimes would smoke while jolting forward. This is very concerning because I drive with kids in the car and this is unacceptable that this keeps reoccurring. It reads a misfire but I have replaced the coil twice and the spark plugs twice. That is not the case the coolant goes into the engine causing the problems and is very dangerous for the kids and myself.

- Berryville, VA, USA

My engine is misfiring on the second cylinder due to a crack in the engine that's causing coolant to leak into the cylinder because of the material that the engine block was made.

- Iowa City, IA, USA

Had to have the engine replaced for 2500$. engine started leaking coolant last year. Tried to seal with head gasket leak fix. After over heating several times throughout the year, engine failed. This should be a recall.

- Hannibal, NY, USA

Coolant is entering cylinders - known issue in the 1.5 ecoboost motors as there are recalls in the 2017 and 2018 vehicles. Ford will not rebuild motor must be replaced at a cost of $5K. Vehicle is 4 years old and just ver 100K miles. No excuse for needing a motor and also Ford is doing nothing to help the customer. Safety issue is mine lost power going up a hill and stopped me in the middle of the road, then appeared fine once restarted. Now misses and does not run hardly at all.

- Hollidaysburg, PA, USA