10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 43,195 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine failed while driving on the highway due to a known defect with a coolant leak into the engine. My safety, and the passengers that were in the auto were put into danger when the engine malfunctioned due to the fact that we were on the highway, traveling at 65-70 mph, when the car suddenly started shaking, emitting white smoke from the exhaust and eventually stalling and not drive able. The only indicator that came on was the check engine light. There was no low coolant light to indicate that the auto was low or leaking coolant. There was no messages or codes to indicate a low coolant level in the car. The vehicle has been inspected and diagnosed by my a certified mechanic.
- Massillon, OH, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at 60 MPH, the vehicle began to hesitate and lose motive power; symptoms of which the contact attributed to a cylinder misfire, prompting him to discontinue driving the vehicle. After reaching the residence, the failure persisted for several weeks until the vehicle ceased to start and run. Upon a visual inspection of the engine compartment, the contact observed that the engine was almost completely without engine oil. The contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20-?"2132. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.
- Saint Anthony, MN, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at 60 MPH, the vehicle began to hesitate and lose motive power; symptoms of which the contact attributed to a cylinder misfire, prompting him to discontinue driving the vehicle. After reaching the residence, the failure persisted for several weeks until the vehicle ceased to start and run. Upon a visual inspection of the engine compartment, the contact observed that the engine was almost completely without engine oil. The contact stated that the engine was consuming an excessive amount of engine oil. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 20-?"2132. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.
- Saint Anthony, MN, USA
Unknown, but believe that is it coolant leak related as the vehicle has been losing coolant. We have been needing to fill with coolant. The fan was running occasionally. The vehicle has no power. This is dangerous because the vehicle could have shut off while driving. The vehicle has not yet been seen by the dealership but will been getting an appointment to do so. There were no warning lights or any other warnings.
- Kent, WA, USA
Car had to be towed to dealer due to engine failure. The car was diagnosed with coolant leaks into two cylinders, which could have caused a fire. The engine failure happened as I was driving the vehicle, putting my safety and the safety of others at risk. The problem has been confirmed by a Ford dealer. Error codes for misfire appeared right before. Vehicle was inspected shortly before malfunction and was told everything was great with the vehicle.
- Haslet, TX, USA
I was told by the Suburban Ford of Ferndale dealer that I have a coolant intrusion problem in the engine. The repair is $13,000. I was advised that there could be engine fire, failure, etc. Prior to my taking the vehicle to the dealer, the check engine light illuminated, then the temperature gage climbed to indicate overheating.
- Eastpointe , MI, USA
Engine failure at 80,000 miles. Crack between #3 and #4 cylinders causing a rough idle, loss of coolant and check engine light for a #4 cylinder misfire.
- Mcveytown, PA, USA
The contact owns a?2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he heard an abnormal slushing sound coming from the dashboard and doors. Additionally, after adding coolant, the coolant level was low again two days later. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately?247,700.
- Wilson, NC, USA
Technical Service Bulletin 22-2134. coolant intrusion into the cylinder. P0302 code
- Odessa, TX, USA
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically with an engine misfire. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact parked the vehicle, opened the hood, and noticed that the engine was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with a detached piston skirt inside the engine. The contact was informed that the piston and the piston skirt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,780.
- Tampa, FL, USA
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact noticed white smoke coming from the engine compartment. The contact stated that the following day while driving at an undisclosed speed, the engine was shaking erratically like the engine was going to fall out of the vehicle. In addition, the check engine warning light illuminated. The code indicated an engine misfire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair to the dealer; however, the contact was informed that the VIN was not associated with the recall. In addition, the contact stated that for the past six months, the vehicle had been diagnosed with a coolant leak, an engine misfire, and a water pump failure. The contact stated that the previous repairs and parts replacements failed to fix the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 85,000.
- Malaga, WA, USA
1.5 turbo engine is having a coolant intrusion. had miss fire code and all systems of the recall/service bulletin 22-2134 and was not included in a recall. available to be looked at risk of engine failure diagnosis was done at a independent shop has not been looked at by manufacture started about 4 months ago had a few codes including engine miss fire but replace several components plugs, coils and fuel injectors. had to top off coolant. engine light would come on interment. and engine would run rough but will turn off
- Hugo, MN, USA
I was driving the vehicle couple of weeks ago and I began to notice that I did not have any power when pressing on the brake and that the engine was beginning to buckle I came to a stop and it continued to run very roughly I had trouble driving a half mile home when I got into driveway a great deal of white smoke was coming out of the back of it vehicle I was able to restart it the next day but the same thing happened I took it to my mechanic and he confirmed that the engine is having radiator fluid leaked into the cylinders which is a very common problem I find what the echo engines at Ford produced for this vehicle and others when my mechanic called a Ford expert he was told that it's just best to replace the engine since the repairing the present damage doesn't work.
- North Haven, CT, USA
I have a 2016 Fusion SE w/ 1.5 ecoboost. I have to check and add coolant every time it's driven. It shows cylinder 2 misfire. It loses power and runs very rough. The check engine light turns on and will turn off without being reset. It might stay off a day or two but then turns back on. While driving down the highway last Friday it started chugging and jerking and i lost power making it difficult to steer. The safety issue I see is the sudden loss of power while driving 55 with cars behind me and also coming at me. My check engine light turned on and was flashing as this happened. Ive never seen it flash before. I had it to a mechanic about a year ago because the check engine light. This is when i was informed about the tsb regarding the coolant issue. I called the Ford dealership and they said my vin wasnt one affected but clearly it is. Yes it's available for inspection upon request. Thank you for your time and attention to this matter
- Fort Dodge, IA, USA
The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
- Indianapolis, IN, USA
Coolant leaking into engine
- Greensboro, NC, USA
The engine failed as coolant leaked into cylinder 3 causing a misfire/malfunction. The check engine light came on intermittently along with an alert that said the coolant was over temperature, a week prior to the failure. I then took the vehicle into Tires Plus on Merle Hay Road in Des Moines Iowa where they did a full fuel system check and replaced the spark plug. At the time of taking it in, the warning lights mentioned above were not on. 3 days later the check engine light came on and wouldn-??t go off. The other warning light was still popping up intermittently. I then scheduled another appointment with tires plus to check out the car again. Unfortunately 4 days later I was driving the vehicle and all of the sudden the vehicle wouldn-??t accelerate properly. The engine was failing. I had the vehicle towed to West Side Auto Pros in Clive, Iowa where they determined that coolant had leaked into the engine. There is already a recall out for the ford fusion eco boost engine of my year. I am just looking to get it extended to my engine type as I do not have the eco boost. I have not had the vehicle inspected by a ford dealership but am happy to have it towed over there if it means that I can get a new engine. My safety was at risk because I was in the interstate when the engine began to fail. I barely made it off the interstate, and into a parking lot. I was at a severe risk of getting hit thanks to the bad engine.
- Des Moines, IA, USA
There is a very common problem with the fusions on coolant intruding into the engine. This problem needs to get fixed as it is a Ford problem.
- Augusta, WI, USA
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the check engine, ABS, parking brake, traction on/off, and power train warning lights illuminated. Additionally, the steering wheel became firm. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 165,000.
- Del Rio, TX, USA
- Greenwood, SC, USA