10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
41,723 miles

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« Read the previous 20 complaints

problem #4

May 312016

Fusion

  • 10,800 miles
Traveling on interstate 66 vehicle check engine light came one and message said see service manual. Lost of speed, no acceleration, and stalled out. Moved over on shoulder of interstate during rush hour. Towed to dealership. Throttle body had to be replaced. Car is just 6 months old bought it brand new. 10,000 miles on the car and this piece of equipment already goes out. See this has been an issue in the past. Need to reopen the investigation on getting rid of the electronic throttle body.

- Warrenton, VA, USA

problem #3

Apr 232016

Fusion

  • 2,400 miles
This car had approx 2400 at the time of incident. My wife and I were driving the car down a steep grade on 4/23/16 the car chimed 4 0R 5 times. I asked my wife if she knew what the sound was and she said no. About 5 to 10 seconds later I told my wife that the car was not running. And I looked at the dash and it was blank. I quickly put the car in neutral and started the car. It turned on. I continued driving about 300 miles after this incident. I brought the car to madison Ford in Ohio to be looked at. They couldnt find any codes. They sent me home with the car. They called me back on tues and said bring the car back. This time they found 6 codes. But to my knowledge nothing stating the problem. They drove the car 60 miles or so and said the car was fine. I called classic Ford in mentor oh and talked to the service advisor and informed him I was bringing the car there to be serviced. The advisor said he wouldnt be working 4/29 and he would inform the service mgr of the problem. Icalled Friday and spoke to mark the mgr. He said he talked to the people at madison Ford. He told me to bring the car in Monday May 2 but we are going to do the same thing and if we cant find anything then theres nothing we can do for you. Well I asked him if madison told him the car shut down going down a hill and his reply was uh no. Today May 1 I started the car and let it run for 3 mins and with my wife in the car pulled down the driveway and it shut off again. No check engine warning or anything. After the first incident my wife said I wouldve been killed because I wouldnt have known to do what you did. These are serious life threatening issues and my wife and do not feel safe in this car. Especially when they tell me theres nothing wrong with this car.

- Perry, OH, USA

problem #2

Apr 142016

Fusion

  • 8,200 miles
Last week my car engine would shut off without warning when I was at a stop light and idle about to turn onto road. This happened twice so I took my car where I purchased at ryan Ford sealy and they had it 4/6-12/2016. They couldn't find anything because no codes or light came up. Ran vehicle health check and nothing. Acted fine yesterday. Today going right under 30 mpg and at the stop sign it shook bad and lights came on. Engine stayed on but could not move. Waited 15 minutes and limped to my house and had tow truck take it back to ryan Ford. Determined and replaced throttle body.

- Katy, TX, USA

problem #1

Mar 072016

Fusion

  • 3,200 miles
2016 Ford Fusion received from dealer on Dec 2015. At 39 miles on the odometer, Fusion would not start, and all alarms came on (low tire pressure, engine overheat, parking brake, parking sensors, etc). Car started after hitting ok and several more cranks. Feb 2015 - at about 2500 miles, the car would not start for the second time, and the third time was at 3000 miles, all with the same exact alarm behavior. The fourth time occurred on March 7, 2016 with 3200 miles on odometer; the car died in the middle of the highway and while going 45mph in rush hour traffic. There was no engine power, no steering power, no power brakes, nothing but alarms. I was fortunate to not be in an accident. The Ford dealership has taken the car in twice with absolutely no repairs and no reported diagnostic codes. Ford has experienced the same intermittent starting issues with the car in their possession, but they refused to conduct long-term diagnosis because they simply were not able to isolate the problem. This is the third time it's going into the dealer and now it's a safety issue because the car loses power while in operation.

- Chicago, IL, USA