10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
42,035 miles

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« Read the previous 20 complaints

problem #1

Mar 072016

Fusion

  • 3,200 miles
2016 Ford Fusion received from dealer on Dec 2015. At 39 miles on the odometer, Fusion would not start, and all alarms came on (low tire pressure, engine overheat, parking brake, parking sensors, etc). Car started after hitting ok and several more cranks. Feb 2015 - at about 2500 miles, the car would not start for the second time, and the third time was at 3000 miles, all with the same exact alarm behavior. The fourth time occurred on March 7, 2016 with 3200 miles on odometer; the car died in the middle of the highway and while going 45mph in rush hour traffic. There was no engine power, no steering power, no power brakes, nothing but alarms. I was fortunate to not be in an accident. The Ford dealership has taken the car in twice with absolutely no repairs and no reported diagnostic codes. Ford has experienced the same intermittent starting issues with the car in their possession, but they refused to conduct long-term diagnosis because they simply were not able to isolate the problem. This is the third time it's going into the dealer and now it's a safety issue because the car loses power while in operation.

- Chicago, IL, USA