10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,186 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #58

Sep 112019

Fusion

  • miles
When the car is going down the highway it will make a loud sound and the just shut off in the middle of traffic and some time it will not make a.sound, and it shuts off. This is a very dangerous thing to be happening on a highway. I have had several close call in which the person or people behind me had to swirl around me to keep from causing a major car crash. I have had my car to shut off on me several times before. I took it to have it checked out and the cause was determined to be within my fuel line, causing me to have the fuel tube replaced. As they where checking my car another Ford Fusion was having the same problem.

- Waycross, GA, USA

problem #57

Jun 052022

Fusion

  • miles
The car stalls on idle repently and check engine light won't turn on, so there no error codes. But apparently it's a fuel pressure sensor.

- Newport News , VA, USA

problem #56

Mar 082022

Fusion

  • miles
Car lost power and just cut off right on Railroad Tracks, managed to get it restarted, called dealership in my area, took it in. They stated their computer wasn't finding anything. After a heated discussion, I finally got the head mechanic to drive it and it did the same thing to him. He said new fuel pump, so it costs me $810, labor included, which I thought was rape. Just a ridiculous charge, but hey I'm at the mercy of them!!! Three (3) weeks later same thing happening, just cuts off, leaving me on highway at night. Took it back, they put another fuel pump on, no charge. Week and half later, Key Fob doesn't unlock doors, even after putting a new battery in. Tire Pressure FAULT came on and car continued to cut off, again leaving me in a very dangerous situation, but I GOT LUCKY. I took it back to the dealership and told them the Liability is on them. The Car is DANGEROUS and UNPREDICTABLE, "I do not feel safe in it" and they need to keep it until they can determine what is wrong and STOP playing a guessing game. I have read over 788 complaints about this vehicle and the same things are happening to other people. I will proceed with Attorney's, News Media and Insurance Companies if this is not rectified. THE CAR IS A DEATHTRAP!!!

- Goochland, VA, USA

problem #55

Sep 112021

Fusion

  • miles
Driving on internet highway at approximate 65 mph, the car shut off. I coasted to the roadside in heavy traffic. after many tries, the car restarted and got off the thruway and drove home. This car has 21907 miles on it. I made an appointment at Gary Crossley Ford in Kansas City, Mo. They told me it was a fuel faulty purge valve, and because the car with 21907 miles on it was out of warranty and would cost $870. I have since researched the purge valve and find that it is a pretty common event to shut the car off on crowded highways. This is a serious and dangerous problem. When I called Ford Dearborn to check if there was a recall, I was told it wasn't a problem.

- Liberty, MO, USA

problem #54

Jun 052019

Fusion 4-cyl

  • miles
I bought my 2016 Fusion two years ago with 75,000 Miles on the odometer. The first day it went into fail safe mode while in the passing lane. I had no engine power and had to pull over in traffic. Code P2111 Throttle body stuck open. I cleaned the throttle body and maf sensor with a $10 two pack of spray cleaner. My car now with 110,000 miles just did the same thing yesterday 5/17/21 while in traffic code P2111. I cleaned the throttle body again even though it didn't look dirty compared to the first time. My car shut down three times today while in traffic. Each time I had to pull over with no power shut off the car and restart the engine. I will replace the throttle body but believe this is very serious defect and should have never happened at 75,000 miles or even at 110,000. Very dangerous and scary to drive far from home knowing how much it would cost to be towed and have to pay a shop to repair. Kind regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Summerville, SC, USA

problem #53

Apr 072021

Fusion

  • 125,000 miles
At approximately 125000 miles, the vehicle displayed the check engine light and was experiencing difficulty restarting after refueling. Local auto parts store code reader displayed etc P1450. Online research pointed to a faulty cannister purge valve. This fault and accompanying symptoms were outlined in recall # 18S32. This recall is not currently applicable to my VIN. Diagnosis performed by sanders Ford in swansboro, nc confirmed faulty purge valve.

- Hubert, NC, USA

problem #52

Apr 072021

Fusion

  • 160,000 miles
Car began running hot while on interstate and immediately slowed to 40mph in 70mph zone. Barely made it off interstate without being hit. After waiting for over an hour and filling with water I was able to make it home before it ran hot again. Codes P1299 and P0303 are showing. When I called Ford I was told they have had to fix hundreds of cars with the same problem which is internal coolant loss, overheating, and misfire of cylinder #3. this costs thousands of dollars I was told. I just fixed a faulty purge solenoid and can't afford to pay thousands more on things Ford should have recalled!

- Vance, AL, USA

problem #51

Oct 052020

Fusion

  • 65,831 miles
Hace 2 aos compre un Ford fusin 2016 con 34,000 millas del dealer. El ao pasado mi Ford fusin SE me apag cuando estaba esperando la luz verdad para avanzar, gracias a dios a los tres intentos arranco. Despus eso lo lleve a un mecnico personal Y me dijo que eran los inyectores (267$) tambin en ese tiempo arreglo las bujas porque estaban desgastadas fue raro porque yo apenas tena un ao con el carro entonces lo arreglo Y qued bien. Hoy en da el carro empez a hacer lo mismo del ao pasado pero ahora como tena 4 recalls para arreglar lo lleve al Ford para que ellos compusieran los recalls Y de paso checaran que ES lo que tiene mi carro, en fin me llamaron de Ford para decirme que el costo para arreglarlo ES de 9000$ que porque ocupa motor nuevo Y yo an estoy pagando mi carro. Pienso que el carro me lo vendieron defectuoso Y yo no SE que hacer porque no quiero afectar mi crdito si dejo de pagar.

- Hillsboro, OR, USA

problem #50

Nov 302020

Fusion

  • 66,792 miles
Canister purge valve malfunction. Car stalled completely and would not start back up. Thankfully this happened when I was driving slow in a parking lot and not on the busy freeway. Another time it happened at the gas station when trying to re-start my car after putting fuel in. We ran diagnostics on it and it face the error of the canister purge valve malfunction.

- Ham Lake, MN, USA

problem #49

Nov 222020

Fusion

  • miles
Purge fuel valve. Car is stalling at times. Other times it won't start. This has been a recall in the past but not showing on my VIN. Sometimes it is making a noise.

- Columbus, IN, USA

problem #48

Sep 042019

Fusion

  • 64,000 miles
I have a new alternator, new battery, but the PCM unit for the fuses is bad.

- Murfreesboro, TN, USA

problem #47

Sep 012020

Fusion

  • 81,000 miles
Car wouldn't accelerate. Would stall after pumping gas would overheat when idling. Fans were not turning on canister purge valve stuck open causing the fuel tank and oxygen sensor to fail.. runs rough.

- New Braunfels, TX, USA

problem #46

Oct 052019

Fusion

  • 103,000 miles
The car started missing like thr transmission was going out til it completely stopped running. Finally had the transmission replaced and it did it again. The tappet on the high pressure fuel pump under the hood ended up being the problem. The cam shaft is wearing a hole in them I just replaced it a second time in 3 months. Now I have metal in my engine and Ford said they have been selling them pretty quick so that tells me there is a problem.

- Portland, TN, USA

problem #45

May 252020

Fusion

  • 96,000 miles
I have a car health monitor plugged into my obd II port, it's out just one day read (cylinder 2 misfire) so I drive to work and then call hiltop Ford (richmond ca)to bring it in to see what's wrong. They performed recalls but as far the issue I brought it in for they said, that they had no idea what's wrong with the car and have to replace the entire engine. And directly after telling me this and me leaving I get a call from the sales department trying to set up and appointment to purchase a new vehicle! so now I'm of the mindset that something is fishy. I then took the car to a mechanic I know, during that ride my car begins to overheat, off and on. After getting the car to the mechanic he ran his diagnostics and told me yeah my I have a spark plug that's out and needs to be replaced. I get that done, everything is fine for about 3-4 weeks. Then the same thing happens (cylinder 2 misfire and overheating) at this point I don't trust Ford cause they new they at least knew the spark plugs was out. Back to the mechanic I go, he then let's me know that there's a notice out describing the issue so he told me to contact Ford to see if they'd fix it. Again Ford 'knew nothing' of the sort. And my car just stopped and won't start and it is directly related to the issues the car has had. Now here I am trying to find the best course of action and not have to purchase a new car. Not sure why this isn't recalled when it's happening to a lot of people.

- Antioch, CA, USA

problem #44

Aug 042020

Fusion

  • 115,240 miles
I have had my car for only 3 months now. Absolutely no signs that anything was bad or starting to go out. I was driving with my daughter leaving the bank and my car dies in the middle of the rd in a curve!!! the wrench tool light pops up and says see owner manual/ in the manual this indicates a power train/ AWD problem. The car when started idles very rough and doesn't want to accelerate. I have read other complaints that is exactly like mine with the 2016 Ford Fusion. I am a single mom of 4 and only have this car. I am getting it to a mechanic to see what shows up. From what I have seen on other complaints it has to do with failure of the throttle body sensor! had someone been behind me we could've been hit due to the car stalling in the rd! luckily I was going down hill and was able to coast onto a side road!! thank god! many other cars the same as mine are experiencing this! please investigate this problem and recall the parts associated with it!! this is extremely dangerous especially where I live( mountains) with winding roads and less visibility for a car behind me if I stall out in a curve like I did today! I was driving on a secondary road when this happened, near the main road.

- Marion, NC, USA

problem #43

Jul 282020

Fusion

  • 66,500 miles
While driving on the highway, the car suddenly displayed a 'wrench' indicator which states 'see owner's manual'. the car lost the ability to accelerate (gas pedal/acceleration was disabled). After steering the vehicle to the side of the road, the car began to idle very rough before the car was turned off. I attempted to restart the vehicle, but the engine continued to idle very rough and the wrench light and check engine light both appeared illuminated. Upon inspection with an obd II code reader, the code 'P2111' was displayed. This indicated a 'stuck open' throttle, resulting in the disabled acceleration of the vehicle. After the code was cleared, the vehicle started normally and was able to be driven home on surface roads. After brief inspection, the throttle appears to be mechanically in good condition, and investigation online indicates many other vehicles of this make/model experience a failure of the throttle body sensor. This explains the symptoms exeprienced by my vehicle despite the mechanical condition of the throttle being good. Fortunately, nobody was hurt, but sudden loss of acceleration could be extremely dangerous in a variety of scenarios, especially at highway speeds.

- Houston, TX, USA

problem #42

Mar 122020

Fusion 4-cyl

  • 64,000 miles
The car shut off randomly and the check engine light came on. I started the car again and it starts. When I fill up, it starts, but it hesitates to turn off again, and sometimes doesn't come back on. It's something to do with the air in the tank due to it being capless. When it comes to the body, the door alert came on 6/12/2020 stating that the foot was open randomly. I was driving to a nearby store going about 20 mph with the doors locked and fully shut.

- Murfreesboro, TN, USA

problem #41

May 282020

Fusion 4-cyl

  • 81,110 miles
About a year ago the vehicle would just stop for no reason. The check engine light would come on occasionally and it said it was the fuel sensor. Sometimes the car would completely shut down when accelerating or at highway speeds. Took the vehicle in for repairs on October 17, 2019 and the issue was resolved. Now, a few months later, the same thing is happening. Consumer replaced the fuel pump on 05/29/20 and since then has recurred 2 more times, unable to accelerate.

- Stevens Point, WI, USA

problem #40

Mar 202020

Fusion

  • miles
So this started just about a week ago I noticed I had low coolant, I had serviced my car recently so I thought maybe they just forgot to add some, it wasn't below the minimum line but it was getting near so I topped it off, well not I notice my coolant is leaking further more and more, I've researched it online and many people are having this issue although there's no recall issues there should be, people are paying thousands of dollars for a new engine because of a defect and I fear I'm going to be one of those people also, they claim the 2nd piston goes out due to coolant leaking inside. Please please investigate this defect, Ford lied about their Ford Focus and now it's their Ford Fusion.

- Santa Ana, CA, USA

problem #39

Jul 302019

Fusion

  • 80,000 miles
The contact owns a 2016 Ford Fusion. The contact stated while driving at 40 mph, there was an abnormal sound coming from the front of the vehicle. The contact pulled over and inspected the vehicle and became aware that the driver's side front axle was detached from the vehicle. The vehicle was taken to fair oaks Ford Lincoln located at (2055 w ogden ave, naperville, il 60540) to be diagnosed. The contact was informed that the driver's side control arm and subframe needed to be repaired. The vehicle was towed to an independent mechanic where the diagnosis was confirmed. The vehicle was repaired. The contact stated that after refueling, the accelerator needed to be depressed while starting the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the fuel pressure valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

- Naperville, IL, USA

Read the next 20 complaints »