10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,186 miles

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« Read the previous 20 complaints

problem #38

Mar 052020

Fusion

  • 40,000 miles
We bought our Ford Fusion SE in August 2019 and now we're told our purge valve needs to be replaced and it isn't covered by warranty. Our check engine light came on when driving on the interstate and we made an appointment immediately to be seen.

- Victor, WV, USA

problem #37

Jan 212020

Fusion

  • 50,594 miles
Evap fuel vapor canister purge valve assembly failed. Dealer charging $314 and said Ford does not cover this part under warranty. This is an emission component with many comments about known failure.

- Merced, CA, USA

problem #36

Aug 012019

Fusion

  • 65,000 miles
My car will shut down and lose all power without notice when I'm at highway speeds. A comment comes on the dash that says something like " transmission is not in gear" or something like that. I'm not sure of the exact words because whenever it does it I'm looking to get to the far right lane so I can come to a complete stop on the side of the highway to come to a stop, put the car in park, turn it off then turn it back on. It's so dangerous to have the car lose all power going 70 mph. I really think something needs to be done on this before someone gets killed. This has happened probably 5 different times in the past few months. I don't have the exact dates when it's happened but the last time it did I was traveling in Kansas City and thought I was going to cause a large accident trying to get my car over to the shoulder without power.

- West Des Moines, IA, USA

problem #35

Dec 052018

Fusion

  • miles
I found a fuel leak on my 2016 Ford Fusion titanium ecoboost. About 5 months ago when I first notice the problem, a smell of fuel on the left rear passenger side door and as you go further to the rear, the smell of fuel gets stronger, I went to the ground to check for any sign of leaks but I never found any, except for the strong scent of fuel. I thought it was just a fuel thats coming from the fuel refill cap and didnt pay much attention to it. Not until after coming back from work, about 5 months later and went to tend for my vehicle that were parked in our drive way for 5 months, as I sat down on the driver seat and start the engine, I notice the gas on the tank, it was 1/4 left but prior from leaving the vehicle at the drive way, I refuel it and left it with a full tank, so I went around my vehicle to investigate the under carriage of the car and ended up seeing a stain of fuel leak on the ground and as I went deep down under the vehicle were the tank is located, I start to see a trace of fuel dripping down from the gas tank and to the tank shield or tank cover?! I cant named the plate that holds the fuel tank and as I trace it further to the gas tank I saw were the leak is coming from and its coming from were the refill tube was installed..! I start to check the web for any clues on what could cause it from getting a crack on the tank and found that Ford Fusion had recalls for the same car, same brand, same year but different manufactured month date but same on the manufactured year wich is 2015 and still Ford Motor Company denies a factory deffect and wont grant me a recall that were made at the same year, brand, model but different manufactured month.. I hope that someone could adress this issue and get the problem fixed specially when a problem involves a fuel, it is very serious not only for safety of the motorist but to endanger our ecosystem as well...

- Virginia Beach, VA, USA

problem #34

Sep 072019

Fusion

  • 62,000 miles
I have a 2012 Ford Focus and as you know a 2016 Fusion as well. Shortly after I purchased my Focus I received a recall for the purge valve a couple weeks ago my check engin light came on and now it's doing the same dying at stop lights and even on more then one occasion either dying while driving or one last night doing 75 mph on freeway in the fast lane with no shoulder and heavy traffic I called Ford coprportat and they said there were no realls for this vehicle, I just passed 60,000 miles and not my warranty is up.

- Longview, WA, USA

problem #33

Aug 252019

Fusion

  • 60,500 miles
While driving down the freeway at 70 mph all of a sudden had a loss of throttle service wrench light, airbag light, see owners manual lit up happened in an area where there was nowhere to pull off the freeway very unsafe heard of a recall that had happened for a throttle body issue that I never received notice for car mileage currently around 60, 500 miles Ford Fusion SE have a known issue with this among other Ford products is it going to take someone to get killed in order for a recall to be reordered talk to the dealer and they are not willing to help me told me that I have to pay for all of the stuff out of pocket. This has happened about four times so far and I am currently not driving the vehicle as I feel unsafe in that vehicle

- Buckeye, AZ, USA

problem #32

Aug 182019

Fusion

  • 74,000 miles
The contact owns a 2016 Ford Fusion. While driving approximately 25 mph, the contact heard a strange grinding sound coming from the rear driver's side of the vehicle. Also, an abnormal burning odor entered the cabin. The vehicle stalled and the check engine warning indicator illuminated. The vehicle was taken to imperial Ford (8 uxbridge rd, mendon, MA 01756, 508-473-2800) where it was diagnosed that the solenoid and purge control failed. The vehicle was currently being repaired. The manufacturer was made aware of the failure. The failure mileage was 74,000.

- Medway, MA, USA

problem #31

Feb 132019

Fusion

  • 30 miles
All off a sudden, it will take off then. I have to stop and reset all the safety issues

- Indialantic, FL, USA

problem #30

Mar 132019

Fusion

  • 9,800 miles
On going! dealership here in Florida states okay" stearing is a problematic, electrical systems need to be checked, turning needs to checked. They have my car listed as a hybrid" it is not. Multiple complaints

- Indialantic, FL, USA

problem #29

May 202019

Fusion

  • 58,000 miles
Takata recall, loud humming/ vibration noise appears to be coming from underneath rear of vehicle. First started while driving on the street, pulled over to check and it was when the engine would not turn back on, engine light turned on, after this the key fob push to start has not been working and every time you pump gas the engine has problems turning on, only turns on after pressing the gas.

- Dallas, TX, USA

problem #28

Mar 212019

Fusion

  • 46,000 miles
I'm losing has very fast

- New York, NY, USA

problem #27

Jan 052019

Fusion

  • 46,000 miles
When filling gas tank it seems to have air in the tank. Sometimes after filling the car won't start for a couple minutes and when it does, it sputters like it will cut off, but after you get it running it's okay. Also, you can never get the same full tank distance, it will vary each fill up with the same fuel economy with each fill up.

- Inwood, WV, USA

problem #26

Nov 262018

Fusion

  • 7,000 miles
I have received a settlement form as well as for this lease Fusion and my first one as well. I it not acting correct! gas smell, sterrng, horn weak, took to dealership at woodbridge with my friend while I am not in fla. For the short while the previous car red 2015 was replaced at purvis Ford in fredricksburg, va. When I was here last time in 2015. It was ready to blow!

- Lorton, VA, USA

problem #25

Nov 042018

Fusion

  • 55,800 miles
Car dies while driving on city street or exiting freeway. Cause unknown. Driving the Ford Fusion titanium on city streets results in the car dying while in motion as the speed slows, for instance to make a right or left turn onto another street. When the car dies I have been able to coast to the side of the road, a parking lot, or left turn lane where I have to completely turn off the vehicle and try restarting. Just prior to the car dying a vibrating or revving noise can be heard from the driver's side rear passenger door/gas tank door area. This seems to occur at 55 mph or lower, and especially while decelerating at turns, red lights, or exiting a freeway. I have managed to get out of the way of other cars but this is a very dangerous situation. The occurrence was about once every 4 months until lately the frequency increased to monthly. I have not driven the car since this occurrence on 11/4/2018 as this is too dangerous. The gas tank revving noise serves as about a 3 second warning, which allowed me to take evasive actions. I'm taking it to a Ford dealership.

- Forney, TX, USA

problem #24

Nov 012018

Fusion

  • 90,000 miles
Car repeatedly dies after driving about 4-10 miles after first starting. Has died on me while at busy intersection (middle of it!) and has died by train tracks! also died while merging onto interstate, has also died while driving on interstate. Happens while in motion. Ford says its purge valve system ($700) same issue with recall on 2012-2018 Ford Focus, but Ford will not pay for this dangerous problem that has happened to many Ford owners!

- Ridgeland, MS, USA

problem #23

Oct 172018

Fusion

  • 40,000 miles
Car will sound like someone is reeving their engine behind me but its the car. Then car will shut down as I am driving down the road. Everything still works but can not get the car to move. Try to hit the gas pedal and nothing happens. Went to advanced auto and they said it was code P1450 the guy explained it to me as the fuel vapor canisters the purge valves does not operate properly resulting in abnormal pressure changes in the fuel tank.

- Hampton, TN, USA

problem #22

Sep 172018

Fusion

  • 70,000 miles
After pumping gas my vehicle would not start. After waiting and trying for 10 minutes the vehicle started. About two weeks later while driving a loud noise was coming from the left side of my vehicle after pulling over I realized it was coming from my gas tank took it back to the dealership they said that they have never heard that before but they knew how to stop the noise. While driving and at a stop light my vehicle just shut off with no vehicles behind me, II put it in neutral and it went in reverse and I was able to pull my vehicle closer to the curb. Couple days later my check engine light came on and the code was for a canister purge valve. I see Ford had a recall in 2015 for the same problem with the previous models. This is a safety concern and I am very disappointed because I just purchased my vehicle on March 31, 2016 and the dealership I purchased it from was not helpful and Ford did nothing.

- Reidsville, NC, USA

problem #21

Sep 232018

Fusion

  • 99,989 miles
Takata recall. Car loses acceleration when going uphill. Speed drops down to 20 mph. Put new fuel pump in and the problem cannot be figured out. When trying to start the car it takes several attempts especially after getting gas.

- Independence, KY, USA

problem #20

Sep 092018

Fusion

  • 72,421 miles
My car would stall right after I get gas! then after that the check engine light came on and the car is idling down. Took it to to be placed on a machine and it's reading a purge valve malfunctioning. This should not be happening to a barely 2 year old car. The car was parked at the gas pump.

- Macon, GA, USA

problem #19

Jan 172018

Fusion

  • 76,394 miles
The contact owns a 2016 Ford Fusion. While driving 35 mph, the engine warning indicator illuminated and the vehicle stalled. The contact also heard an abnormal noise coming from the fuel tank. The contact stated that she had to restart the vehicle approximately four times in order for the vehicle to work properly. The contact took the vehicle to the dealer (eufaula Ford, 590 selmon rd, eufaula, ok 74432, (918)-689-7767) for diagnostic testing, but no results were found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 76,394.

- Mcalester, OK, USA

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