I was parked in a parking spot in a parking lot and put my car in reverse to back out. As I was backing out my gear shifter cable snapped and I could not put my car back into any other gear. This caused me to be stopped in the middle of the parking lot blocking traffic. If the cable would have snapped before I was in the vehicle it would have rolled back into other vehicles, and possibly a pedestrian. I had to call a tow truck driver who was able to temporarily pop it back into gear to get it in the rollback and tow it to the nearest Ford dealership. It was confirmed at the dealership that it was in fact the gear shifter cable and this was a common problem with ford fusions and many had recalls for this exact thing, however my car was not covered under the recall. There were no warning signs of prior issues to this problem and just happened.

- Kenly, NC, USA

Trunk automatically opens while driving numerous times. Pulled over when able and noticed that the actuator clicks continuously until I turned the car off.

- Ada, MI, USA

Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.

- Reseda, CA, USA

I am writing to file a formal complaint regarding my 2016 Ford Fusion Hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe. Initially, the dealership diagnosed the issue as a simple battery problem related to a cylinder 4 misfire. Following their advice, I spent nearly $500 on a new battery and diagnostic fees. Unfortunately, after driving the car, the engine light reappeared, indicating that the initial diagnosis was insufficient. Upon further inspection, the technician found a puddle of coolant on top of piston 4, which suggests a significant internal problem. This situation mirrors complaints from other Ford owners regarding their EcoBoost engines, even though my hybrid engine is not classified as EcoBoost. I am concerned about the lack of action regarding these issues, especially since they pose serious safety risks. Additionally, I have been informed by Ford that an engine tear-down is necessary to diagnose the full extent of the problem. If deemed not covered under my warranty, I will be responsible for $1,710 for the tear-down alone, with an estimated cost of around $11,000 for a new engine. As a college student with limited income from a part-time job, I cannot afford these expenses. I urge the NHTSA to investigate this matter and consider the broader implications for all affected Ford vehicles. I look forward to your prompt response. These unresolved issues not only threaten my safety but also potentially endanger others on the road. My repeated attempts to seek support from Ford have been met with inadequate responses, leaving me frustrated and without a clear path forward. I urge the NHTSA to investigate my case and consider a broader review of similar Ford vehicles

- Biloxi, MS, USA

The coolant leaks into the engine, causing misfiring, overheating, and sputtering.The following message is the displayed on the dashboard. "Engine Coolant Over Temperature". When this happens, the happens the vehicle barely moves with smoke from the hood. As a result I no longer use the car. I called Ford customer service for remedy and was told that existing recalls are VIN specific and applies to my vehicle. My VIN is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fayetteville, NC, USA

The car locked in Neutral but the gear shift is locked in Park. The bushel broke, which was a recall on my make and model but does not show when I search for recalls on my vehicle.

- Dyersburg, TN, USA

The rear camera works when it want the transmission to sound and make sudden movements

- Liberal, KS, USA

I was sold this car in 7/2023. I have replaced the transmission 2x now, the flex plate has broken, the brakes have needed replaced 2x. I was sold a lemon vehicle and now the car has a negative equity of $11,000 and I'm completely screwed.

- Auburn, WA, USA

This is second time my transmission was bad in a ford

- Madisonville, KY, USA

The trunk randomly pops open at random times. From the vehicle to being parked or driving down the highway. Multiple mechanics as well as Ford have stated they are unable to locate any problems. Once it is popped it takes 30-45 seconds for the clipping to stop before the trunk will close again. Often it will immediately re open and I have to go through this cycle 3-4 times before it stays closed until the next incident

- Athens, AL, USA

Unknown

- Orlando, FL, USA

Trunk opening by itself.

- Dracut, MA, USA

The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help.

- Waxahachie, TX, USA

The ABS System light, The traction off and on at the same time, the advanced track light, and finally the tire pressure monitor fault I belive is what it says. The lights came on one day when I crossed over railroad tracks that were a little rough nothing that should damage anything on a vehicle. one after another the lights began coming on. The steering is very tight and makes it hard to drive. When I go over bumps or any uneveness in the roadway the car will shift making the steering wheel jerk and the car to swerve. When you push on the brakes at times it feels like they are skipping and making a weird skipping sound as well. I thought it was needing the brakes so I got all for sides new brakes and rotors. That did not help either. I had a diagnostic scan done the car but it did not pick up anything but an h20 sensor so I got that repaired. I don't know why this is happening and I'm a single mother/grandmother. I cannot afford to spend a lot of money trying to fix these issues.

- Lawton, OK, USA

When audio system is turned on or volume is turned on, loud cracking booming and static noise comes through at random moments. More noise occurs while driving 55+ but still occurs when idiling. The audio occurrence has almost caused several accidents since its loud ear piercing noises that comes from speakers. I have taken it to the ford technician to no avail. Due to other forums this is a issue with most fusions. The noises started occurring after my back up camera was replaced.

- Fresno, CA, USA

There is an Unrepaired Recall associated with my car. The Manufacturer Recall Number is 23S12. The NHTSA Recall Number is 23V162. The https://www.nhtsa.gov/recalls website instructed me to file an online complaint if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner.

- San Diego, CA, USA

Went somewhere in my car. Got out the door wouldn-??t latch. Had to drive it home with a broken latch. That in itself is a safety issue! It very well could have broken while I was going down the road at 55mph. I was just lucky it didn-??t. I stopped at one mechanic, he said there was a manufacturer recall, the dealership where I got the car won-??t honor the recall. They are making me pay $150 diagnostic fee to look at and fix. I-??m f course that doesn-??t include parts and labor to fix. All that is extra. I may need to take out a loan at the bank to pay for it all.

- Labelle , MO, USA

The driver side door latch will not close. This is apparently a recall being enforced in only certain states. My car was bought, and registered in Pennsylvania, and is not covered by the 2 previous recalls for this issue. I do not know why Ford won't cover a door latch repair. The door literally won't close, so the car is not secure and also cannot be driven in this condition. We've tried all methods to get the door to close, none work. Contacted both Ford Customer Service and our local Dealership Fred Beans Ford in Mechanicsburg, PA, and both refused to remedy the complaint.

- Mechanicsburg, PA, USA

The component that failed was the flex plate. It is available for inspection at this exact moment, but it-??s scheduled to be fixed next week. The safety issue is that it-??s intermittently providing adequate power to the engine and causing the vehicles steering to shake violently. The vehicle was inspected by certified Ford dealership and it was proven to reproduce the problem. There were no warning lights on the dashboard and the problem first presented itself 3/07/24.

- New Castle, PA, USA

So multiple times in this past year I have been driving my car as normal and when I approach an intersection, decreased my speed, then proceed to accelerate in order to move forward or turn... while pressing the accelerator its like i have no power.. it goes into a limp mode. There is nothing that triggers this is behavior. It has occurred multiple times. It has occurred as I have came off the interstate and sat at intersection and also while in city limits. It has happened a handful of times and its not producing any engine light indicators when this is happening. I typically turn off car and then have to turn it back on for it to work again. This is extremely scary for myself and dangerous. I'm concerned about the safety of myself, my family, and other drivers on the road. Failing to accelerate properly at intersection could cause a collision. I've almost been rearended / caused traffic concern & delays attempting to maneuver my car safely off the to the side of road. I've seen multiple comments online about the same issue I took it to Ford Garage and they didn't know what it was and say it may be throttle body but their not sure. They were just guessing. I was also told they would try to see if it was covered under warranty but they weren't sure but I never heard back. They told me I could call but I was waiting on them to call. I also spoke to advance auto who said it may be Throttle body and/or acceleration pedal sensor. I am financing this car and honestly it has less than 60,000 miles and shouldn't be having these issues.

- Morgantown, WV, USA