10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
49,596 miles

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« Read the previous 20 complaints

problem #69

Jul 102020

Fusion

  • 60,000 miles
So I bought a 2016 Ford Fusion SE and about two weeks later after just booking a hotel room went to move my Fusion to a closer parking spot and as soon as I started it the left side of the screen above steering wheel showed a box that read " steering assist fault service required". and there was no power steering at all. It also reads service advance track, and uphill parking assist unavailable.

- Tulsa, OK, USA

problem #68

Jun 122020

Fusion 4-cyl

  • 78,000 miles
Very very angry...pulling out of a parking spot and my steering wheel seized up. Could not turn left or right.the dash alerts were "service advance trac" "steering assist fault service required". had it towed to russ milne Ford ($70). Was told there was no recall on this issue for 2016 Ford Fusion...what!!!! this is very dangerous and Ford needs to be responsible and have a recall before someone gets seriously hurt or killed. Will cost me $2040 to have fixed with only 78,000 miles on the car. Many complaints...need a class action lawsuit!! very disappointed

- Lenox, MI, USA

problem #67

Jun 212020

Fusion 4-cyl

  • 69,000 miles
Vehicles power steering failed while leaving a parking space.

- Pewaukee, WI, USA

problem #66

Jun 172020

Fusion 4-cyl

  • 73,000 miles
I was driving upon making a left hand turn in the city the steering wheel became very difficult to turn, the stability control light and traction lights all lit up on the dashboard, basically felt like the power steering gave out. I'm not sure the cause of this or how it can be resolved. I also noticed everytime I refuel the vehicle and start it up the rpms will drop as if the vehicle is going to shut off and becomes hesitant for a few mins while parked at the pump and then it idles back normal.

- Woodbridge, VA, USA

problem #65

Oct 302019

Fusion 4-cyl

  • miles
When I purchased this vehicle or financed it from the dealership I asked for the car fax and noticed there were two safety recalls and asked if they had been fixed and they gave me two computer pieces of plain white print out paperwork that only said serviced recall and that they did all their service paperwork like that now ! I was doubtful until I just checked your site and found 8 unrepaired recalls to my car.

- Brownsburg, IN, USA

problem #64

May 162020

Fusion 4-cyl

  • 29,000 miles
Electronic warning that the power steering is no longer functioning property, epa light flashing on and off, and stated that there was an issue with the rear park aid. My car has less than 30K miles and it happened multiple times driving both locally and highway miles. Typically will occur after driving for more than 5 minutes, problem can be fixed by putting vehicle in drive and rotating wheel all the way in both directions and then restarting vehicle. Problems is recurring though and has happened multiple times in the past 3 weeks. Problem causes steering wheel to become extremely difficult to turn and leads to issues maneuvering the vehicle. Very dangerous especially when trying to make any turns. I am bringing my car into be serviced tomorrow as it is very dangerous to drive, will have further documentation after that.

- Island Park, NY, USA

problem #63

Jan 242020

Fusion

  • 51,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was turned on a message flashed on the message center which stated, 'steering fault service now'. the vehicle was driven to the residence. On another occasion when the vehicle was started three messages displayed: Service advance trac, power steering loss drive safely, traction control unavailable. The contact stated that the steering ceased. The vehicle was towed to seelye Ford, 3820 stadium dr, kalamazoo, mi 49008, do be diagnosed, which was still pending. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

- Kalamazoo, MI, USA

problem #62

Jan 202020

Fusion

  • 93,000 miles
The contact owns a 2016 Ford Fusion. The contact stated while driving 25 mph, the power steering assist warning light illuminated and the steering ceased. The contact stated that it was difficult to maneuver the vehicle. The vehicle was towed to hennessy Ford Lincoln atlanta located at 5675 peachtree industrial blvd, atlanta, ga 30341, (470) 602-2073, where it was diagnosed. The contact was informed that the steering rack and parking sensor needed to be replaced. The contact vehicle was included in NHTSA campaign number: 18V167000 (steering). The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was 93,000.

- Atlanta, GA, USA

problem #61

Dec 312019

Fusion

  • 115,000 miles
Got in my car this morning and started it and got codes like crazy. Also power steering isn't working Ford Fusion steering assist fault service required

- Benton Harbor, MI, USA

problem #60

Dec 222019

Fusion

  • 83,000 miles
All of a sudden when I was driving the power steering went out. The traction control also went off and will not come back on. I was on the highway when this happened and it will not come back on.

- Stanwood, IA, USA

problem #59

Dec 072019

Fusion

  • 65,000 miles
While driving the car on both the highway and on city streets the steering locked and the power assist quit. The mil traction control symbol lit and the warning center said it was disabled. The mil steering assist control symbol lit and the warning center said it was disabled. In both driving instances the steering wheel was being turned from moderate (interstate highway speed) turning to sharp turning (city street speed). In both instances I was able to avoid hitting close, surrounding vehicles and in the case of the city occurrence, pedestrians. In both instances I pulled the vehicle to the side of the road and shut off the engine and accessories. I waited about a minute and performed an engine re-start. The mil's were not lit and the power steering assist returned. In both instances the same condition appeared about 20 minutes later, and a engine stop/re-start had to be performed. I have included photos of the dashboard information center. This is a 2016 Fusion with 65,000 miles and I believe there is an electrical problem with the steering rack.

- Mansfield, OH, USA

problem #58

Nov 192019

Fusion

  • 32,000 miles
Vehicle had a total loss of power steering while in motion on city street. Multiple warning lights came on including power steering assist fault and advance trac fault. Loss of power steering caused vehicle to become difficult to control.

- Fredericktown, MO, USA

problem #57

Oct 112019

Fusion

  • 23,000 miles
While I was driving there were a issue that the turning left and right directional weren't working. Nothing would come to the hud in the vehicle no blinkers neither sound. I assumed it's an electrical problem, also the controls from the steering wheel doesn't work aswell. I've taken it to the dealer and they had found nothing. This is a very dangerous defect, due to a scare of the steering wheel not functioning again and while driving around the blinker won't activate when its suppose too.

- Camden, NJ, USA

problem #56

Sep 282019

Fusion

  • 74,740 miles
The contact owns a 2016 Ford Fusion. While driving various speeds, the power steering seized while attempting to make a right turn. In addition, the steering assist fault warning indicator illuminated. When the vehicle was turned off and restarted, it resumed normal operation. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that they were aware of the defect; however, there was no remedy. The manufacturer offered no further assistance. The dealer was not contacted. The failure mileage was 74,740.

- Detroit, MI, USA

problem #55

Sep 292019

Fusion 4-cyl

  • 70,000 miles
This been a problem since 2016 & its 2019... crazy it never been a recall for this situation and I read loads of comments of how people got hurt or almost got hurt from this & get rejected from Ford on fixing the problem & not wanting to address it... this [xxx] not right & shouldn't be happening N be recalled immediately... if you having these problems please sign up to voice your complaint N don't just read it. More complaints the better chance of getting them to fix the [xxx] cars they [xxx] up N sell ppl... I'm scared to drive the only car & transportation I have to work because I fear me turning to hard or tight N the wheel locking up while car in motion N I get into a accident N get killed... lucky it happened when pulling into a gas station... the steering wheel locked up and had no control over it... message show up saying "power steering assist fault" only way to fix this is to turn the car off N restart it & by doing that it's a temporary fix into U make another hard turn & [xxx] up part about it is that once U restart the car the light go off N message and will not show back up into the problem occur again making it hard to show proof... this need to be investigated & recalled.. no one have 2 or 3K sitting around to fix this [xxx] N not our fault.. people have this problem while they car have 30K miles... mine have 70K N have the problem... please make a account & voice the complaint one here & national traffic safety administration so this can be investigated & recalled. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Detroit, MI, USA

problem #54

Aug 152019

Fusion

  • 103,000 miles
Poser steering will randomly quit along with hill assist and turn the airbag light on. Have been to the dealership where we were charged $140 to be told nothing was wrong now the pose steering is completely gone and will not reset.

- Chillicothe, MO, USA

problem #53

Sep 292019

Fusion

  • 74,440 miles
Steering assist fault... will lock your steering wheel while you driving your car.. its lots of complaints about this all over the internet will the 2016 Ford Fusion and it never got a recall for this... its dangerous, I thought it was brakes or wheel alignment but its a powering error.

- Detroit, MI, USA

problem #52

Sep 292019

Fusion

  • 74,440 miles
When making a wide or quick turn, the car steering wheel will lock up & while the car in motion & pull towards one side and dash lights will show up saying "steering assist fault service required" and I will not be able to take control of steering wheel unless I turn car off and then the dash light will turn off N not show up into problem occur again.. very dangerous N happy it happened when I got off the highway... 3rd time today it did this, sucks to not be able to feel safe driving your vehicle, cant drive it into this fix.

- Detroit, MI, USA

problem #51

Sep 272019

Fusion

  • 92,000 miles
While driving on the highway to work my steering suddenly locked up and jerked and then I got multiple alerts and lost power steering. The alerts were "service advancetrac" "steering assist fault service required" "hill assist not working" "service battery charging system" and there were two traction control lights. After work the traction control lights and alerts were still on and I did not have power steering on the drive home.

- Port Royal, PA, USA

problem #50

Aug 102019

Fusion

  • 9,000 miles
I was getting ready to leave my place of employment in the parking lot and I tried to put my car in drive but the gear shift was not registering. Gear shift inside the car said drive but my car was still in park. Later found out after I did some inspecting that the shift cable bushing had pop off, and that's why I wasn't able to move my car

- Warm Springs, GA, USA

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