While driving the car on both the highway and on city streets the steering locked and the power assist quit. The mil traction control symbol lit and the warning center said it was disabled. The mil steering assist control symbol lit and the warning center said it was disabled. In both driving instances the steering wheel was being turned from moderate (interstate highway speed) turning to sharp turning (city street speed). In both instances I was able to avoid hitting close, surrounding vehicles and in the case of the city occurrence, pedestrians. In both instances I pulled the vehicle to the side of the road and shut off the engine and accessories. I waited about a minute and performed an engine re-start. The mil's were not lit and the power steering assist returned. In both instances the same condition appeared about 20 minutes later, and a engine stop/re-start had to be performed. I have included photos of the dashboard information center. This is a 2016 Fusion with 65,000 miles and I believe there is an electrical problem with the steering rack.

- Mansfield, OH, USA

Vehicle had a total loss of power steering while in motion on city street. Multiple warning lights came on including power steering assist fault and advance trac fault. Loss of power steering caused vehicle to become difficult to control.

- Fredericktown, MO, USA

While I was driving there were a issue that the turning left and right directional weren't working. Nothing would come to the hud in the vehicle no blinkers neither sound. I assumed it's an electrical problem, also the controls from the steering wheel doesn't work aswell. I've taken it to the dealer and they had found nothing. This is a very dangerous defect, due to a scare of the steering wheel not functioning again and while driving around the blinker won't activate when its suppose too.

- Camden, NJ, USA

The contact owns a 2016 Ford Fusion. While driving various speeds, the power steering seized while attempting to make a right turn. In addition, the steering assist fault warning indicator illuminated. When the vehicle was turned off and restarted, it resumed normal operation. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that they were aware of the defect; however, there was no remedy. The manufacturer offered no further assistance. The dealer was not contacted. The failure mileage was 74,740.

- Detroit, MI, USA

This been a problem since 2016 & its 2019... crazy it never been a recall for this situation and I read loads of comments of how people got hurt or almost got hurt from this & get rejected from Ford on fixing the problem & not wanting to address it... this [xxx] not right & shouldn't be happening N be recalled immediately... if you having these problems please sign up to voice your complaint N don't just read it. More complaints the better chance of getting them to fix the [xxx] cars they [xxx] up N sell ppl... I'm scared to drive the only car & transportation I have to work because I fear me turning to hard or tight N the wheel locking up while car in motion N I get into a accident N get killed... lucky it happened when pulling into a gas station... the steering wheel locked up and had no control over it... message show up saying "power steering assist fault" only way to fix this is to turn the car off N restart it & by doing that it's a temporary fix into U make another hard turn & [xxx] up part about it is that once U restart the car the light go off N message and will not show back up into the problem occur again making it hard to show proof... this need to be investigated & recalled.. no one have 2 or 3K sitting around to fix this [xxx] N not our fault.. people have this problem while they car have 30K miles... mine have 70K N have the problem... please make a account & voice the complaint one here & national traffic safety administration so this can be investigated & recalled. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Detroit, MI, USA

Poser steering will randomly quit along with hill assist and turn the airbag light on. Have been to the dealership where we were charged $140 to be told nothing was wrong now the pose steering is completely gone and will not reset.

- Chillicothe, MO, USA

Steering assist fault... will lock your steering wheel while you driving your car.. its lots of complaints about this all over the internet will the 2016 Ford Fusion and it never got a recall for this... its dangerous, I thought it was brakes or wheel alignment but its a powering error.

- Detroit, MI, USA

When making a wide or quick turn, the car steering wheel will lock up & while the car in motion & pull towards one side and dash lights will show up saying "steering assist fault service required" and I will not be able to take control of steering wheel unless I turn car off and then the dash light will turn off N not show up into problem occur again.. very dangerous N happy it happened when I got off the highway... 3rd time today it did this, sucks to not be able to feel safe driving your vehicle, cant drive it into this fix.

- Detroit, MI, USA

While driving on the highway to work my steering suddenly locked up and jerked and then I got multiple alerts and lost power steering. The alerts were "service advancetrac" "steering assist fault service required" "hill assist not working" "service battery charging system" and there were two traction control lights. After work the traction control lights and alerts were still on and I did not have power steering on the drive home.

- Port Royal, PA, USA

I was getting ready to leave my place of employment in the parking lot and I tried to put my car in drive but the gear shift was not registering. Gear shift inside the car said drive but my car was still in park. Later found out after I did some inspecting that the shift cable bushing had pop off, and that's why I wasn't able to move my car

- Warm Springs, GA, USA

Steering wheel rotates left to right about 30 degrees at low speeds up to about 40 mph. Does this on acceleration and braking, on any surface. This fault takes place all of the time it is being driven.

- High Springs, FL, USA

My car has apparently been under a recall from Ford regarding the steering wheel since March of 2018. I have taken it to crain Ford to be serviced multiple times since 2018 and was never told about the recall. I had to have it towed to crain on Thursday night after an issue with the gear shift. Upon doing some research on the NHTSA website on Friday, I found that my car is now under 2 different recalls. I was told Friday that my car would be serviced first thing Monday morning and I would be called and updated on the situation. I also was not offered a loaner car, and upon asking if I could obtain one, was told that they were completely out. I have since had to call them twice this morning, and was put on hold in the excess of 10 minutes each time. I am currently waiting on a call back to determine what time I will be able to go pick up my car, if I can at all, today. I have been without a vehicle all weekend. I am currently having to miss work because I do not have means of transportation to get there. I am very unsatisfied with Ford, and crain Ford of little rock.

- Mabelvale, AR, USA

Steering stopped working and became very stiff making it nearly impossible to move the steering wheel. Nearly caused a fatal accident. A light came on stating "steering assist fault service required". this appears to be a known issue ad was part of a recall by Ford in previous years but have no recall has been issued for the 2016 year model. The vehicle was on a county road when it occurred. Normal driving when the steering went out. Thankfully traffic was light.

- Monroe, GA, USA

Steering will stop working.

- Bryans Road, MD, USA

The contact owns a 2016 Ford Fusion. While making a left turn down a hill, the steering failed and a loud abnormal noise was heard. Also, when braking, the vehicle would slowly decelerate and remain at 0.8 RPM. Furthermore, the ABS and traction control warning indicators illuminated. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 75,104.

- Indio, CA, USA

Driving on highway 60 miles warning lights come on check steering traction. Then the steering wheel tightened up in the middle of me driving.

- Norfolk, VA, USA

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle would not shift into gear. There were no warning indicators illuminated. The vehicle was towed to sames Ford corpus christi (4721 ayers St, corpus christi, tx 78415, (888) 361-7675), but was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. In addition, the contact stated that the vehicle was included in NHTSA campaign number: 18V167000 (steering). The failure mileage was 92,000.

- Dricoll, TX, USA

I have received a settlement form as well as for this lease Fusion and my first one as well. I it not acting correct! gas smell, sterrng, horn weak, took to dealership at woodbridge with my friend while I am not in fla. For the short while the previous car red 2015 was replaced at purvis Ford in fredricksburg, va. When I was here last time in 2015. It was ready to blow!

- Lorton, VA, USA

While driving on a straightaway going 70 km, all dash lights and indicators came on and I lost power steering.

- Angus, MO, USA

My wife was driving the car in the rain and hit a small puddle. Shortly afterwards the steering became very difficult. This has happened before but thought this issue was fixed as it has not happened in some time.

- Aguanga, CA, USA