Steering wheel clock spring is not working. Controls wipers, turn signals, speed control, voice commands, lane aware and allows to toggle thru control settings do not work. Ford doesn-??t have part available or an ETA. This part covers vehicles from 2013 thru 2024 so currently vehicles coming down assembly line are using. My car is unusable like this. Aftermarket part is also unavailable. Please help

- Estero, FL, USA

In heavy rain, the high speed of the wipers is way too slow... making it unsafe to see even when prudence of slowing down and/or possibly considering pulling over. One cannot see safely enough to seek a pull over spot during the immediacy of the situation.. thus ongoing travel is the only option. Wipers blades are good. Windshield is clean. Rain sheeting / blurring of vision happens because wipers aren't able to move fast enough

- Washington, MO, USA

Driving car one day and turn signals failed to function when preparing to make a turn in town. Checked fuses and bulbs and all were good. Tried the left turn signal and it was not working either. Also noticed wipers and none of the steering wheel controls were operational.

- Radcliff, KY, USA

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle's windows and the climate control feature became inoperable. As a result, during inclement weather, the windows and windshield could not be defogged, which made it difficult for the contact to drive. In addition, the tmp fault warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was 60,446.

- Sunrise, FL, USA

While trying to use auto in windows the window would go up then right back down sis it like 17 times back to back. Also after shutting car off while sitting in the car it pushed the lock button and received a message saying something about switches

- Lorain, OH, USA

Steering turns excessively with turn while driving, and then sticks. Ford states "its working as it should". repeatedly takes me into adjacent lane upon lane change, and almost off road, when getting off exits. Wipers and windshield wiper fluid system: 98% of the time, does not clean the top 1/3 of drivers view of windshield. Visability is better when not using or minimizing wiper use, in rain, snow. Suspension: Death rattle. Vehicle intermittently excessively vibrates so severely, at any speed. With uneven roads, and holes, vehicles excessively rattles and jumps sideways in lane. Three sidewall flat tires in less than one year, the first year of ownership.

- Salem, OR, USA

Windshield wipers chatter across window when it's raining. The chatter gets so bad that they skip across the window not clearing the window completely hitting the post on the left side. Then when they are in an upright position they will stop and make a loud scrapping sound. They have chattered so bad that they have actually stoped functioning in the rain leaving no visibility for driving. This was on the freeway causing a dangerous situation. The car has been taken into the local Ford dealership 4 times. 1 time after we purchased the car, approximately 800 miles, and we were told the wipers were just dirty. Between this visit and the next 3 we had to purchase replacement wipers at 6,000 miles as the wipers were not properly clearing the window, but they were also causing chatter.. however, the old wipers appeared brand new. During the next 3 visits to the local Ford dealership in eureka ca we were told nothing was wrong, but they applied rainex or a similar product. The window was "cleaned". lastly the windshield wipers were replaced. They also appeared brand new. Upon talking to the service rep we were told that the wipers on our Ford Fusion were not properly designed for our Ford Fusion and they were factory wipers. He also stated that several of the service techs have Fusion and they have had similar situations. We have had this set of wipers on for several weeks and already running into problems. I shouldn't be afraid to drive my car because I really like it. However, I can't jeopardize the lives of my grandchildren, others and myself. Please help miss mimi

- Blue Lake, CA, USA

Just after leaving dealership for the cars first oil change, the car no longer has blinkers, wipers (except fast speed) and all steering wheel controls are inactive.

- San Antonio, TX, USA

Bounce back window feature can not be disabled. Every time my wife opens the side window, the window will not close. The window goes to the top and comes back down by itself. The dealer says this is normal. The dealer reprogrammed it. The next time my wife touched it, it failed. A search on the internet gave a few thousand instructions on how to reprogram it. This is a big safety issue. She lowered the window on the interstate. Then she tried to close it. It wouldn't close. Now she is going 65 mph and fooling around with the window trying to get it to close. She should be concentrating on driving, not fooling around with a window. Furthermore, if she is stopped in traffic and sees some seedy individual coming near her she can't close the window.

- Round Lake Beach, IL, USA

2017 Ford Fusion hybrid - driver's window will not stay closed. It does not matter if the car is parked or being driven. When the power window button is pulled to close the window, it will start and then stop when released. If the button is pulled again, the window will travel all the way up as if it is going to close and the open so that it is open 3/4 of the way. It is as if the window came in contact with something and then reopened automatically as if to prevent trapping a hand or arm. The net effect is that the car cannot be secured or driven in inclement weather without putting a plastic back over the window area of the door -- thus obstructing the driver's view to the left.

- Woodbridge, VA, USA

The contact owns a 2017 Ford Fusion. While driving at dusk or dawn, the headlamp beams were too dim to project a visible light to safely operate the vehicle. The dealer diagnosed that the headlamps operated as intended. The vehicle was not repaired. The failure recurred on several occasions. The manufacturer was made aware of the issue. The approximate failure mileage was 100. The VIN was not available. Updated 05/10/17

- Barnegat, NJ, USA

Issue 1: FMVSS critical safety issue. Intermittent total failure of climate control system, including failure of defogger causing obstructed visibility in cold climates (vehicle is based in metropolitan detroit). The failure is both electrical and mechanical. Neither the touch screen nor the physical console buttons respond to commands. After second intermittent failure, the vehicle was parked overnight in an attached home garage. After ignition, defogger functioned, but no other climate functions worked. Defogger emitted a burning smell akin to a campfire. Forced to drive with such conditions to work to maintain visibility. Issue 2: possible FMVSS safety issue. Intermittent failure of the audio system, including snyc commands. Touchscreen (both on the home screen and on the toolbar at the bottom of the screen) and physical buttons do not respond when audio buttons are pressed. When this happens, sync does not respond. Although bluetooth is active, occupants cannot hear the dialed party, and the dialed party cannot hear the occupants. Since sync is tied into 911 system for crashes, this will prevent occupants from engaging with 911 operators hands-free in an accident. If occupants cannot reach/manipulate phone in a crash, they may be unable to call for help. Issue 3: intermittent rear camera failure. After rainfall and frost events, the rear camera does not engage when the vehicle is placed in reverse gear. The screen is black, except for an outline of the vehicle. The radar sensors remain active and beeps if the vehicle is close to backing into an object. After a period of dryness, the camera re-engages. I assume there is a moisture intrusion problem, but am unable to identify the entry point. Online searches suggest that moisture may be intruding through the factory-installed, roof-mounted antenna.

- Bloomfield Hills, MI, USA

Wiper spray nozzles do not spray on the windshield very well making it difficult to clear a dirty windshield. The wiper arms block the left and right sprayers and only get a small amount of fluid on the windshield. After the wipers leave the home position and stay slightly elevated on the windshield the center sprayer can no longer spray past it to cover the windshield either.

- Richmond, TX, USA