In July 2017 I purchased a 2017 Ford Fusion sport with the 2.7 V6 within 300 miles the vehicle stalled on a hill and the car started to roll backwards. I made an appointment and brought the car into the dealership I bought it from. They scanned the car and no codes came up and said there is nothing they can do without a code. I took the car and continued to drive it. It stalled several more times, brought it in again and no codes. They told me Ford would not approve any repairs on this vehicle without having a code and a confirmed issue. I've been driving around in a death trap that could kill myself or someone else and Ford won't help. I found on an online group other people have had this issue and have not gotten it resolved by Ford. There are other issues with this vehicle to. But the stalling is unacceptable. The lemon law for my state says I must let have the chance to fix the car to qualify but the is no trace left behind after stalling therefore Ford has nothing to repair. This vehicle is not safe to drive. Do not buy!

- Totowa, NJ, USA

The contact owns a 2017 Ford Fusion. While driving 60 mph, the vehicle pulled to the left and swayed. There were no warning indicators illuminated. Before making an appointment with sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746 (301) 423-4950), the vehicle started pulling to the right. The vehicle was taken to the dealer where it was diagnosed that the tires needed air. Another technician diagnosed the vehicle and revealed that the front camber and rear toe failed. The repairs needed were unknown and the vehicle was not repaired. The vehicle was also taken for a test drive, but the failure was unable to be duplicated. The manufacturer was notified and informed the contact to make an appointment with the local dealer. The contact stated that the gear shift also started to shift inadvertently from drive to neutral. The vehicle was taken back to sheehy Ford of marlow, but the failure could not be duplicated. The manufacturer was notified once again and informed the contact to make an appointment. On November 1, 2017, while driving 25 mph, the vehicle shifted to the right, struck two other vehicles, flipped over, and landed on its roof. All of the air bags deployed. The contact sustained bruises all over the body and injuries to the neck, back, left hip, both shoulders, and both knees. The contact was transported by ambulance to a local hospital. A police report was filed. The vehicle was towed to a tow lot and was awaiting inspection from the insurance company. The manufacturer was notified and a case was opened. The initial failure mileage was approximately 15 and the crash occurred at approximately 3,200 miles.

- Washington, DC, USA

The contact owns a 2017 Ford Fusion. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the shift modem failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 7,000.

- Rossville, GA, USA

My car, with 2K miles, would not start (push button start, this is the plug-in hybrid "energi" model). After being towed to a dealer, they had to tear the car apart to find a bad wiring harness as part of the hybrid system. This part was unavailable, and I am having to wait over 5 days to have the car repaired. In addition, the manufacturer has not provided any alternate transportation and instead tried to get me to buy an extended warranty. Horrible customer support from Ford. This is a safety fix, and the car itself just wouldn't run. To not take care of the customer or have the ability to quickly get a part is unacceptable. Wiring harnesses should not fail in 5 weeks and 2K miles. The car drove one mile, then would not restart. It only complained to "get off the road soon". a failure of what should be a very basic part at 2K miles is concerning, not to mention the inability of Ford to repair it in quick fashion. This does make me wonder if the problem is more widespread and so parts are hard to come by.

- Edgewood, MD, USA