Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards..

- La Porte, TX, USA

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. The contact stated that the failure recurred several times while driving from a complete stop. Additionally, the contact stated that the failure occurred while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 93,000.

- Woodstock, GA, USA

A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. It over heats and causes a possible fire issue

- Travelers Rest, SC, USA

The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving 60 MPH and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. The contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,000.

- Bartlett, IL, USA

I was pulling out of tractor supply and it felt like I hit a hole. There was a hard clunk. I tried to go but all that happened is car would rev. I looked down and seen car was now in park it had jumped gears There was nothing in the road that I could have hit.since then car has been hard shifting and yesterday on my way to work car would not accelerate so I pulled over and now the car won-??t even start.

- Smithville, TN, USA

The contact owns a 2017 Ford Fusion. The contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. The shifter system failure message was displayed. The contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. The drive belt was tightened. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had disconnected and the bushing missing. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 169,359.

- Cornelius, NC, USA

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and shifting into drive(D), the accelerator was depressed; however, the vehicle hesitated before responding as needed. The contact stated that the vehicle only hesitated while accelerating. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 89,000.

- Otsego, MI, USA

The contact owns a 2017 Ford Fusion. The contact stated that after shifting the vehicle from reverse(R) to drive(D), the vehicle failed to accelerate while depressing the accelerator pedal. There was an orange blinking light flashing on the gear selector. The contact stated that the gear selector failed to move, and the vehicle became inoperable. Due to the failure, the vehicle was towed to a dealer and was diagnosed with a defective transmission shifter cable bushing. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 108,000.

- Doerun, GA, USA

I am having a lot of problems with my transmission and torque converter and after some research I-??ve seen those are both commonly recalled parts on the 2017 ford fusion. My car only has 67,000 miles on it and I believe it-??s too soon for this to be a problem. When I try to accelerate from 2nd to 3rd gear my tachometer shoots up and my car will start doing a jerking motion and won-??t accelerate

- Brighton, MI, USA

While driving on the highway at 60MPH, the check engine light came on first, then got an overheating issue. Let car cool, then drove city streets and took car to an independent auto repair shop. They read the engine and it had error code P0304. Shop bore scoped into cylinder 4 and found engine coolant. Took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9.25k.

- Denver, CO, USA

The contact owns a 2017 Ford Fusion. The contact stated while at the fuel station, the contact's wife attempted to shift from park(P) to drive(D), but the rotary gear shifter failed to turn and was stuck in park(P). The contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. The power train warning light was illuminated. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

- Chesaning, MI, USA

Transmission failed on the highway with no prior signs...check engine light came up and the car would not go to higher gears and RPM was high and loud that i had to pull off the road onto gravel.

- Antioch, IL, USA

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift from reverse to drive the gear shifter failed to respond. The contact's father and neighbor went underneath the hood of the vehicle and made some adjustments for the gear shifter to operate as needed. The vehicle was taken to the dealer who diagnosed that the shifter cable had failed and needed to be replaced. The shifter cable had been replaced. After receiving the repair, the failure occurred approximately 5 to 6 months later. The vehicle was returned to the dealer and the shifter cable was readjusted. The failure persisted and the dealer readjusted the shifter cable several times due to not being able to determine the cause of the failure. The vehicle had not been repaired. The dealer informed the contact that there were recalls for the same make and model however, for another model year. The contact was unable to determine the NHTSA Campaign. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Morton, IL, USA

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift the vehicle into drive(D), the gear lever failed to move. The contact stated the yellow wrench symbol warning light was illuminated. The contact called for Roadside assistance, and the tow truck arrived at the residence. The tow truck driver informed the contact that a damaged shifter cable bushing had caused the failure. The contact was advised by the driver that there was a recall associated with the failure and advised the contact to take the vehicle to the dealer. The contact stated that the driver performed temporary repair and the vehicle was driven to a dealer. The dealer diagnosed the vehicle and confirmed that the shifter cable bushing had failed and needed to be replaced. The contact was advised by the dealer that the VIN was not included in NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

- Shaker Heights, OH, USA

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting into drive(D), the gear shifter knob shifted back into park(p) independently. The message "Shift System Fault" was displayed. The contact stated while inspecting the vehicle, the contact noticed that the shift linkage bushing had separated. The contact manually adjusted the cable bushings in order to drive; however, the failure persisted. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 180,000.

- Gladstone, MO, USA

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter had failed to move from out of park(P). The vehicle was taken to an unknown dealer where it was diagnosed and determined that the gear shifter had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer and received a second repair; however, the failure persisted. The vehicle was taken to a certified mechanic who replaced the gear shifter a third time. After the third repair, while driving at various speeds, the vehicle shift into neutral(N) independently, and no longer displayed the proper gear. The contact coasted to the side of the road and turned off and restarted the vehicle to continue driving. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The contact research and found NHTSA Campaign Number: 17V427000 (Power Train). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

- Knoxville, TN, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the RPM gauge was rising but the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, the vehicle had not regained normal functionality. The vehicle was towed to a dealer to be diagnosed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

- Winston-Salem, NC, USA

The contact owns a 2017 Ford Fusion. The contact stated while parking the vehicle, the gear shifter failed to shift from drive to park. The contact stated that the gear shifter had seized in neutral. The contact turned off the vehicle. The vehicle was restarted, and the gear shifter was reset. The contact stated that the failure had occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

- Corpus Christi, TX, USA

Was out of town when I went to shift out of Park, and I received a SHIFT SYSTEM FAULT - SERVICE REQUIRED MESSAGE. My car was stuck in reverse and could only shift into neutral. The shift cable bushing had dry rotted and snapped. This item was recalled on previous fusions up to the 2016 model year, yet the same part was used through the 2020 model year. ALL of these items need to be recalled. They are all defective.

- Birmingham, AL, USA

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact connected the battery to the charger and the dead cell warning light illuminated. In addition, the contact stated that the battery failed to charge. The contact stated that even though the vehicle was not started, the gear shifter independently switched from park and reverse. The contact stated when the vehicle started, the vehicle rolled backwards several feet. The contact stated that the failure almost caused him to be pinned up against the wall of the garage, where the vehicle was parked. The contact stated that he used the parking brake to stop the vehicle from moving. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 33,500.

- Cincinnati, OH, USA