10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,069 miles

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« Read the previous 20 complaints

problem #33

Dec 162018

Fusion

  • 42,000 miles
Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now I'm left with being responsible for this. And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz

- San Carlos, CA, USA

problem #32

Sep 042018

Fusion

  • 24,754 miles
Almost everytime I put my car into reverse, it puts itself back to park. It happens sometimes when I put it into drive- it will put itself back into park.I took it to the dealership and they replaced the actuator, but it is still doing it.

- Newport, MI, USA

problem #31

Aug 292018

Fusion

  • miles
The contact owns a 2017 Ford Fusion. The contact stated that there was a sudden loss of power, various warning indicators and gauges illuminated on the instrument panel, and the vehicle stalled. The contact made several attempts to restart the vehicle and maneuver the gear shifter from the park position, but it was extremely difficult. The vehicle was cautiously driven to crater lake Ford Lincoln (2611 biddle rd, medford, or 97504, (541) 887-6176). An appointment was made to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

- Medford, OR, USA

problem #30

Aug 072018

Fusion

  • 23,000 miles
In May 2017 my Ford Fusion sport lost power to the wheels while accelerating, I was able to brake and coast to a stop on the side of the road. Turned vehicle off and issue went away. Took car to bob rorhman dealership in schaumburg il, Ford and dealership states ntf, no trouble found, Ford corporate service managers also said ntf, case file 12313619-N2S9X3. On August 7th, 2018 the issue happened again as I was leaving work, I accelerated and car went into limp mode. I proceeded to the side of the road as I was getting honked at by other drivers, turned car off and on and the issue went away. I opened a new case file with Ford cas15469320 on 8/9/2018. The etb has been an issue in the past, reference 'customer satisfaction program (13N03)'. I deem this a critical safety concern, if I was a Ford engineer on my fmea this failure mode severity is a 10, I work in automotive. I have photos and videos of the incident.

- Bartlett, IL, USA

problem #29

Jun 262018

Fusion 4-cyl

  • 13,634 miles
The contact owns a 2017 Ford Fusion. While driving 60 mph, the vehicle lost power, but was able to restart on the third attempt. The vehicle was taken to cowls parkway Ford (13779 noble wood plaza, woodbridge, va 22193, (703)-986-5500) for diagnostic testing, but no failures were found. The manufacturer was not made aware of the failure. The failure mileage was 13,634.

- Woodbridge, VA, USA

problem #28

May 042018

Fusion

  • 13,000 miles
The contact owns a 2017 Ford Fusion. When the vehicle was started, it would stall. The contact stated that the vehicle was able to start after several attempts. There were no warning indicators illuminated. The vehicle was taken to the dealer (thoroughbred Ford, 8501 North boardwalk avenue, Kansas City, mo 64154, (866)-434-6143), but the cause of the failure could not be determined. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 13,000.

- Kansas, MO, USA

problem #27

Jun 092018

Fusion

  • 60,446 miles
The contact owns a 2017 Ford Fusion. The contact stated that the vehicle's windows and the climate control feature became inoperable. As a result, during inclement weather, the windows and windshield could not be defogged, which made it difficult for the contact to drive. In addition, the tmp fault warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was 60,446.

- Sunrise, FL, USA

problem #26

May 232018

Fusion

  • 17,000 miles
Ford Fusion 2017 has lost all electrical power while driving at highway speed. Brought car in to be checked at the dealership. I was told nothing was wrong and that it was safe to drive. However losing power at 55 miles an hour cannot be something that is safe.

- Whitestone, NY, USA

problem #25

May 222018

Fusion

  • 11,241 miles
While trying to use auto in windows the window would go up then right back down sis it like 17 times back to back. Also after shutting car off while sitting in the car it pushed the lock button and received a message saying something about switches

- Lorain, OH, USA

problem #24

May 052018

Fusion

  • miles
My car windows will go up and then automatic come back down. The radio switchs channels on its own. The car stalls out and won't start. This has happen and gotten repaired more than 6 times in the last 1.5 years. It has happened again this pass weekend. My local Ford dealership is going to fix again. As of now I am paying for a car that Ford keeps saying does not fit under the Maryland lemon law. This car clearly has some serious electrical issues that Ford does not even understand. I am putting the latest date on it, but it has happen multiple times in the last year and a half. These problems occur while driving or stopped at a light or parked.

- Lexington Park, MD, USA

problem #23

Mar 042018

Fusion

  • 28,000 miles
My 2017 Fusion has completely stalled on 2 different occasions while driving. The latest incident occurred on 3/4/18. As I proceeded to make a left turn at a busy intersection..the car shut off with no warning. We were almost rear ended by another person. The car would not start until someone gave us a boost. My hazards were also ineffective. My car stayed at the bronde Ford dealership for 4 days and they said that there were no codes so there are no problems. My child and I were in grave danger and still in danger because they can't find a solution. I'm terrified to drive with my baby.

- Toledo, OH, USA

problem #22

Feb 142018

Fusion

  • 21,000 miles
Driving on road roughly 40 mph and vehicle completely lost power. Car lost power and started slowing down. Error message on the dash "full accessory power active:. needed to immediately pull off to the right of the road in order to avoid traffic. This is a serious issue.

- Dearborn, MI, USA

problem #21

Jan 192018

Fusion

  • 7,000 miles
Just after leaving dealership for the cars first oil change, the car no longer has blinkers, wipers (except fast speed) and all steering wheel controls are inactive.

- San Antonio, TX, USA

problem #20

Nov 272017

Fusion

  • 18,676 miles
Have had car for just one year 18676 miles and it has turned off randomly 3 times during this time. Randomly under light driving conditions while making a turn the car looses power and when you look at the dash it says full accessory like you just pushed the button with out touching the brake to start. Once coasted to a safe location you can restart the car and everything runs fine. No codes are logged when this issue occurs. This could be a serious issue as you have no warning when it happens and it leaves the car without power.

- Baton Rouge, LA, USA

problem #19

Aug 112017

Fusion

  • 9,500 miles
Battery discharges when car is parked for more than a day. This has happened regularly since the vehicle was new.

- College Park, MD, USA

problem #18

Jul 182017

Fusion

  • 500 miles
We bought this vehicle brand new and we had this problem since day one at deliver, the vehicle had more batteries than days in my driveway.

- Ft Worth, TX, USA

problem #17

Aug 272017

Fusion

  • miles
I have owned my Ford Fusion since March 2017. Twice since June 2017 I have come out to a car that will not start. The first time this occurred wthere was no way for us to manually jump the car due to the plastic guard had not been removed. It took 2 days for maintenance to replace the battery and that was all that was diagnosed. August 27, 2017, again my car would not start nor were we able to jump it.

- Leicester, NC, USA

problem #16

Aug 152017

Fusion

  • 100 miles
Since purchasing the car in January of 2017 I have not been able to connect my smartphone to the navigation system on the screen it will work sometimes even though I download the appropriate apps for my phone it will not connect. I have taken the car in 3 different occasions to Ford of montebello and the problem persists. The touchscreen also has flickered and turn on off numerous times while I was driving the car. Both of my front driver side window and passenger window have had a tendency to not roll all the way up and at the same time rolled down and then they would start doing it repeatedly until I turn the car off open my driver side door turn the car back on and then it would stop.

- Los Angeles, CA, USA

problem #15

Jul 262017

Fusion

  • 2,600 miles
This is a follow up to complaint no. 11010655 (Ford case no. Cas12754117). On the morning of 7/26/2017, after the vehicle was parked in a driveway overnight, I started the vehicle as a test to ensure it would start later for my spouse. It started fine. When she tried to start it later and it would not start. I then tried to start it again. It would not start and the lights flashed on the dashboard. (both the service techs at faith Ford and durand Ford said this indicated a low voltage situation.) I had the vehicle towed to durand Ford. It started fine. Service at durand (a) switched out the battery for a new battery and (B) verified that the audio control module had been updated to its latest version [a problem noted on carcomplaints.com]. while the vehicle was at durand Ford from 7/27/2017 until 8/3/2017, it did not fail to start, even after being parked for a few days.

- Brattleboro, VT, USA

problem #14

Jul 192017

Fusion

  • 1,884 miles
At 1884 miles, vehicle would not start. When jump started, check engine light was on. Retrieved codes for "almost every module" had low voltage. Battery was charged and codes were cleared. Service tech says there are no service memos or recalls. It appears 14 complaints of dead battery on this make/model were filed on carcomplaints.com: Https://www.carcomplaints.com/Ford/Fusion/2017/electrical/dead_battery.shtml

- Brattleboro, VT, USA

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