really awful
Typical Repair Cost:
Average Mileage:
42,400 miles
Total Complaints:
4 complaints

Most common solutions:

  1. engine replacement (4 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #4

Nov 102020

Fusion SE 1.5L

  • Automatic transmission
  • 63,000 miles

My 2017 Fusion was driving fine, when suddenly while taking a turn, the engine light came on and the temperature gage skyrocketed. I immediately took it to the dealership and was told that the car needed extensive repairs totaling over $4,000 dollars or buy a new engine that they just happened to have for $5,000 dollars. I was also told that this would not be covered under the warranty - keep in mind that the car was only 3 years old and a couple thousand miles over 60,000. The Dealership dug their heels in and would not budge on their warranty denial.

I had the car towed to another repair shop for a 2nd opinion and was met with the same diagnostics results and similar costs of $4,000 to $5,000 dollars. I then, reluctantly had the car towed back to the Dealership to have them do the repair work of replacing the whole engine. The reasoning for doing this is that I have found that this engine problem is widespread, and hope eventually FORD will make good on this flawed engine design and reimburse the customers who have been impacted.

- Robert P., Gurnee, US

problem #3

Aug 092021

Fusion SE 2.0L 4-cyl Turbo

  • Automatic transmission
  • 22,734 miles

This was the second time I had issues with the coolant leaking into the engine. Brought it back to the shop, and the engine was replaced for a second time. (They did try to fix the engine this time but gave up on it after about a week.)

- Yash T., San Jose, CA, US

problem #2

Mar 232020

Fusion SE 2.0L 4-cyl Turbo

  • Automatic transmission
  • 15,711 miles

When idling in traffic, I would see the engine temperature rise. To get it back down, I had to either shut off the engine (not possible in the middle of traffic) or crank up the heater to let the heat the out. The dealership did some testing and figured out that the coolant was leaking into the engine. The recommended fix was to replace the engine which they did. Luckily, it was covered under insurance.

- Yash T., San Jose, CA, US

problem #1

Aug 122021

Fusion SE 1.5L Ecoboost

  • Automatic transmission
  • 68,000 miles

Coolant leaked into the cylinders and caused the engine to crack.

- Abisogun K., Phoenix, US