9.4
really awful- Typical Repair Cost:
- $4,620
- Average Mileage:
- 59,250 miles
- Total Complaints:
- 7 complaints
Most common solutions:
- engine replacement (6 reports)
- not sure (1 reports)
This problem may be covered under warranty. Ask your Ford dealer.
Driving to work, my car started shaking and smoking really bad and forced me to pull over to side of freeway. Had to tow home. Could not drive it. Check engine light came on and 2 codes P0301 and P302 were extracted from computer which refers to misfires in cylinder's 1 and 2. Did research with a Ford certified mechanic and he provided me with proof referencing bulletin 20-2100 meaning Ford knew about this manufacturer safety defect and did not recall for repairs due to it requires engine replacement to remedy. My car is at 70,000 miles and maintained really well. Called corporate and they gave me the run around as well as dealer. A defect is not the same as a warranty. Now what? Ford needs to replace defective engine design at no cost to owner not $7000.00.
- Autumn M., El Cajon, US
I’m just confused. Ford knows about the problem and has done nothing about it. Mine messed up 1 month after my warranty ended. I’m a single mom of 2 kids - I need a reliable car and I can’t even use my car anymore to come up with the money to fix it. Complete bulls***. I will never get another Ford.
- Sheryl W., Hyde Park, US
My 2017 Fusion was driving fine, when suddenly while taking a turn, the engine light came on and the temperature gage skyrocketed. I immediately took it to the dealership and was told that the car needed extensive repairs totaling over $4,000 dollars or buy a new engine that they just happened to have for $5,000 dollars. I was also told that this would not be covered under the warranty - keep in mind that the car was only 3 years old and a couple thousand miles over 60,000. The Dealership dug their heels in and would not budge on their warranty denial.
I had the car towed to another repair shop for a 2nd opinion and was met with the same diagnostics results and similar costs of $4,000 to $5,000 dollars. I then, reluctantly had the car towed back to the Dealership to have them do the repair work of replacing the whole engine. The reasoning for doing this is that I have found that this engine problem is widespread, and hope eventually FORD will make good on this flawed engine design and reimburse the customers who have been impacted.
- Robert P., Gurnee, US
This was the second time I had issues with the coolant leaking into the engine. Brought it back to the shop, and the engine was replaced for a second time. (They did try to fix the engine this time but gave up on it after about a week.)
- Yash T., San Jose, CA, US
When idling in traffic, I would see the engine temperature rise. To get it back down, I had to either shut off the engine (not possible in the middle of traffic) or crank up the heater to let the heat the out. The dealership did some testing and figured out that the coolant was leaking into the engine. The recommended fix was to replace the engine which they did. Luckily, it was covered under insurance.
- Yash T., San Jose, CA, US
Coolant leaked into the cylinders and caused the engine to crack.
- Abisogun K., Phoenix, US
Insanely frustrated 2017 Ford Fusion owner alert. I bought a brand new Ford Fusion in 2017. I've done all the scheduled maintenance and then some anytime it was suggested by a dealership. If anything, I've done far more maintenance than required according to the owner's manual.
Last summer, at 55k miles and five days shy of my five year warranty, coolant was leaking into my engine cylinders, and the entire engine had to be replaced (P0303 & TSB 22-2229). Luckily it was covered by warranty. My car was in the shop for three weeks, and Ford had zero loaner vehicles available. Ever since the engine was replaced, I have had terrible gas mileage. Should be getting 23 city/34 highway... the best have gotten is 19 city/24 highway.
- Valerie V., San Antonio, TX, US