10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
27,855 miles

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« Read the previous 20 complaints

problem #5

May 082019

Fusion

  • 70,000 miles
As I was driving on the highway my car engine started cutting out and check engine light came on. Replaced spark plugs, fuel filter and coil pack. Problem did not resolve. Took car to chapman Ford in scottsdale AZ. They found that the fuel injector in cylinder 2 had stuck open flooding the cylinder with gasoline and compromising lubrication in that cylinder. Repair requires removing engine and rebuilding it. Vehicle only has 70,000 miles on it of which 95% is highway miles. If I wouldn't have known to switch it to sport mode and keep the RPM up until I could get to a safe location it could have stalled on the highway causing a collision. After doing research online found that this is a common problem with the ecoboost 4 cylinder motor and should be a recall item. Ford refusing to pay for repairs on a car that's just over 2 years old. With previous Ford vehicles I have always been offered an extended warranty but was not on this vehicle.

- Maricopa, AZ, USA

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problem #4

Apr 022019

Fusion

  • 37,541 miles
The windows go up and down by themselves and you can't put them up all the way or they will go back down by themselves and their is some kind of interference in the electrical system that comes through the stereo and lights. And this same problems happened 2 time's before this date below so it happened 3 times

- Elkins, WV, USA

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problem #3

Aug 072018

Fusion

  • 23,000 miles
In May 2017 my Ford Fusion sport lost power to the wheels while accelerating, I was able to brake and coast to a stop on the side of the road. Turned vehicle off and issue went away. Took car to bob rorhman dealership in schaumburg il, Ford and dealership states ntf, no trouble found, Ford corporate service managers also said ntf, case file 12313619-N2S9X3. On August 7th, 2018 the issue happened again as I was leaving work, I accelerated and car went into limp mode. I proceeded to the side of the road as I was getting honked at by other drivers, turned car off and on and the issue went away. I opened a new case file with Ford cas15469320 on 8/9/2018. The etb has been an issue in the past, reference 'customer satisfaction program (13N03)'. I deem this a critical safety concern, if I was a Ford engineer on my fmea this failure mode severity is a 10, I work in automotive. I have photos and videos of the incident.

- Bartlett, IL, USA

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problem #2

Mar 232018

Fusion

  • 28,116 miles
Engine stalled while driving..steering locked. Could not restart the car.narrowly avoided an accident.

- Escondido, CA, USA

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problem #1

Sep 222017

Fusion

  • 18,000 miles
While driving my car there is an odor that smells like gas. I am not sure where it is coming from sometimes it's very strong others not so bad

- Apache Junction, AZ, USA

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