Engine has cylinders flooding with coolant due to the design of the EcoBoost engine

- Ann Arbor, MI, USA

NHTSA COMPLAINT - 2017 Ford Fusion Energi Titanium (VIN: REDACTED) - [XXX] (Collision) Q1: FAILED COMPONENT Battery Energy Control Module (BECM) and hybrid battery cell balancing circuits failed post-collision. Per Ford Recall 23V-440, Current Interrupt Device causes excess voltage, fire risk, toxic gas exposure. DTCs: U1027 (ABS/ECM loss), P2450/P2451 (EVAP stuck open/closed), P0DD2/P0DD6/P0DDE (battery cell balancing circuits H/J/K/M stuck off). Vehicle available for inspection. Q2: SAFETY RISKS Sudden power loss, fire risk, CO/HF toxic gas exposure from damaged cells. HF IDLH 0.025 g/m?. Symptoms: headaches, cognitive issues, respiratory problems requiring Brain MRI. Ford documented 7 fires, 2 while driving. Gas events recur when changing charging amperage; CO detector alarmed repeatedly; hospitalized for symptoms. Q3: DEALER CONFIRMATION NOT investigated. No Ford dealer conducted required post-collision battery diagnostics despite DTCs proving multiple system failures. United Insurance Claims ignored [legal demand] for hybrid-specific inspections. No CO/HF assessment. Battery cell balancing failures indicate physical collision damage to high-voltage system. Q4: INSPECTIONS Insurance: Standard only, ignored DTCs requiring hybrid testing. Ford Service (Tempe, AZ) and Ford Collision Center (Mesa, AZ): No inspection; reasons given a) lack capability b) we just scan the vehicle; we don't thoroughly inspect for gas leaks". Recall 23V-440 documents identical failures. Police: No report (real-time audio capture of admission of at-fault driver), no hazmat assessment. Multiple permanent DTCs prove need for Ford-certified diagnostics. Q5: WARNING SYMPTOMS Pre-collision: Intermittent issues, check engine light, reduced range. Post-collision: Reduced range, Gas exposure symptoms plus DTCs U1027, P2450/P2451, P0DD2/P0DD6/P0DDE showing communication/battery cell failures. Medical documentation available. Pattern confirms BECM/battery damage per documented defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

- Chandler, AZ, USA

The temp gauge suddenly jumped up and alert said coolant was low. Driving on freeway, car shut down before I could get into a shoulder. Big rigs swerving around me, could have been killed. No leaks under car. Cap off the coolant reservoir and the coolant level bubbles up back to normal. After that, even driving one mile makes the temp gauge jump up and drop down erratically. Quoted more thank $8,000 to repair because it requires a new engine? Ford dealership said this is very common issue for Ford Fusions, that it is a design flaw and many of their clients have had similar safety scares.

- Lawndale, CA, USA

Just got my car I-??m financing (used) It-??s been giving me problems since I got it slow acceleration, overheat., engine stalling Start and go Option isn-??t working. Can I have a professional assist me with a recall maintenance please

- North Las Vegas , NV, USA

I believe my 2017 ford fusion should be included in the recall for the BECM for the 2019-2020 because my charging port has a sticker with QR code and ( CD391 PHEV ) and I keep having intermittent problems with the Battery Energy Control Module

- Lisbon , NH, USA

There is a recall on 2017 Ford Fusion's torque converter. I currently have a 2017 Ford Fusion. After inspection at a Ford service dealership, the "torque converter clutch internally failed filling the transmission filter with metal debris and starving the pump for fluid causing debris to go throughout the transmission." The problem with this, is that even though it's list as a recall for, y specific car, the recall is not listed under my VIN number. This inspection was done on December 17, 2024. The safety of myself and children were put at risk when my car hesitated to accelerate on multiple occurrences on busy roads and intersections. The problem has been reproduced by a Ford dealer and has also been inspected by a Ford service dealership. There were no warning lights on indicating that there was a problem.

- Powhatan, VA, USA

Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards..

- La Porte, TX, USA

EVAP system leak causes car to not start after putting gas in the car. Engine light stays on causing the key fob not to auto start the car. Loud Knocking noise coming from the gas tank.

- Hamilton , OH, USA

I am having a lot of problems with my transmission and torque converter and after some research I-??ve seen those are both commonly recalled parts on the 2017 ford fusion. My car only has 67,000 miles on it and I believe it-??s too soon for this to be a problem. When I try to accelerate from 2nd to 3rd gear my tachometer shoots up and my car will start doing a jerking motion and won-??t accelerate

- Brighton, MI, USA

According to repair shop check engine light will remain on as anti freeze leaks due to a malfunction in my car. Repair shop states this is not a recall as it is not a safety issue and yet when I put on gas peddle car doesn't auto engage to proper speed. I also don't see how coolant leaking on engine wouldn't be safety issue.

- Lansing, MI, USA

The antifreeze leaks into the engine due to a KNOWN manufacturer design flaw, is available to inspection upon request and appointment made. Mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. Problem confirmed by a local mechanic. Not been inspected by anyone else other than a different independent mechanic. The first sign of a problem is a check engine light, followed by a sputter in the engine and lack of consistent speed control, first appeared in February, and lead to 2 sets of spark plugs being replaced

- Allendale Charter Township, MI, USA

My brakes are grinding squealing/rattling and i have pads replaced, no rotor wear, not sure what-??s wrong. I-??ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When i bring up issues with my car that are related to the recalls the car has, they tell me those recalls don-??t apply to my car although im having the same problems. My brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. I-??m scared to drive my car and i have been trying to get it fixed for months. This is not the only problem im having, my gas tank -??farts-?? constantly and my car will stall and shut off unless i turn off auto start stop. There is no recall on this yet it-??s a KNOWN problem. It makes the car undriveable.

- New Orleans, LA, USA

My vehicle is displaying severe symptoms as well as throwing code of the already noted recall for other trims of this car but my car isn-??t on recall list. I-??ve had to replace the canister purge valve 3 times in less than 2 years, the vacuum seal is affecting fuel tank and honking every 15-20 seconds-??when canister gets stuck open, I can-??t start my car which happened yesterday in a busy intersection. It-??s dangerous and I-??m afraid to transport my kids in my car.

- Sebring, FL, USA

I went to my dealership because of a check engine light. After many hours of searching, I was told that a coolant leak had been found. I was informed that the head gasket was damaged and causing a leak into the engine. The cheapest repair would cost nearly $8000. The extended warranty that I purchased for the car has expired. Searching Google, I see that Ford is aware of the problem, and has known about it for some time. Ford should not be able to get away with this.

- Richmond, VA, USA

1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.

- Long Beach, CA, USA

humming sounds from gas tank. Car stalls and difficult to crank when getting fuel. Car has a horrible smell from gas fumes.

- Newhebron, MS, USA

Car dies and fuel tank honks all the time even while putting gas in it won-??t start or will die it happens at red lights all the time I have a hard time grit to start back up it-??s very dangerous

- Sweetwater, TN, USA

All right, so I have a little bit of bad news for you, so we hooked up a code reader to the car. And there were a couple of misfires. So there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. So our service advisor thinks that it's probably not an issue with a coolant. An issue with the head gasket, and he would recommend that that gets replaced. And he said, at some point, you might need to replace the entire engine.

- Darlington, SC, USA

Canister Purge Valve (CPV)-?? in this vehicle malfunctioned before reaching 75k, becoming stuck in an open position, which could create an excessive vacuum in the fuel vapor management system. Resulting in check engine low speed stalling and gas tank vacuum

- Chicago, IL, USA

My gas tank does this sucking noise and it's been fixed once but it keeps having this same issue and cuts my car off. It takes 15 to 30 minutes before it starts up again. When I looked up the issue I noticed other for fusions had been having the same problems.

- Indianapolis, IN, USA