10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,855 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
According to repair shop check engine light will remain on as anti freeze leaks due to a malfunction in my car. Repair shop states this is not a recall as it is not a safety issue and yet when I put on gas peddle car doesn't auto engage to proper speed. I also don't see how coolant leaking on engine wouldn't be safety issue.
- Lansing, MI, USA
The antifreeze leaks into the engine due to a KNOWN manufacturer design flaw, is available to inspection upon request and appointment made. Mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. Problem confirmed by a local mechanic. Not been inspected by anyone else other than a different independent mechanic. The first sign of a problem is a check engine light, followed by a sputter in the engine and lack of consistent speed control, first appeared in February, and lead to 2 sets of spark plugs being replaced
- Allendale Charter Township, MI, USA
My brakes are grinding squealing/rattling and i have pads replaced, no rotor wear, not sure what-??s wrong. I-??ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When i bring up issues with my car that are related to the recalls the car has, they tell me those recalls don-??t apply to my car although im having the same problems. My brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. I-??m scared to drive my car and i have been trying to get it fixed for months. This is not the only problem im having, my gas tank -??farts-?? constantly and my car will stall and shut off unless i turn off auto start stop. There is no recall on this yet it-??s a KNOWN problem. It makes the car undriveable.
- New Orleans, LA, USA
My vehicle is displaying severe symptoms as well as throwing code of the already noted recall for other trims of this car but my car isn-??t on recall list. I-??ve had to replace the canister purge valve 3 times in less than 2 years, the vacuum seal is affecting fuel tank and honking every 15-20 seconds-??when canister gets stuck open, I can-??t start my car which happened yesterday in a busy intersection. It-??s dangerous and I-??m afraid to transport my kids in my car.
- Sebring, FL, USA
I went to my dealership because of a check engine light. After many hours of searching, I was told that a coolant leak had been found. I was informed that the head gasket was damaged and causing a leak into the engine. The cheapest repair would cost nearly $8000. The extended warranty that I purchased for the car has expired. Searching Google, I see that Ford is aware of the problem, and has known about it for some time. Ford should not be able to get away with this.
- Richmond, VA, USA
1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: A. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a Lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The Bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.
- Long Beach, CA, USA
humming sounds from gas tank. Car stalls and difficult to crank when getting fuel. Car has a horrible smell from gas fumes.
- Newhebron, MS, USA
Car dies and fuel tank honks all the time even while putting gas in it won-??t start or will die it happens at red lights all the time I have a hard time grit to start back up it-??s very dangerous
- Sweetwater, TN, USA
All right, so I have a little bit of bad news for you, so we hooked up a code reader to the car. And there were a couple of misfires. So there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. So our service advisor thinks that it's probably not an issue with a coolant. An issue with the head gasket, and he would recommend that that gets replaced. And he said, at some point, you might need to replace the entire engine.
- Darlington, SC, USA
Canister Purge Valve (CPV)-?? in this vehicle malfunctioned before reaching 75k, becoming stuck in an open position, which could create an excessive vacuum in the fuel vapor management system. Resulting in check engine low speed stalling and gas tank vacuum
- Chicago, IL, USA
My gas tank does this sucking noise and it's been fixed once but it keeps having this same issue and cuts my car off. It takes 15 to 30 minutes before it starts up again. When I looked up the issue I noticed other for fusions had been having the same problems.
- Indianapolis, IN, USA
The owner/myself driving vehicle home my 2017 Ford Fusion SE 1.5L on the interstate when white smoke billowed out from the exhaust leading to a seized engine on a high traffic density highway. The car started to sputter, clunk and the check engine light kept flashing as I pulled off the side of the road. This car had issues before the failure of the engine with cylinders misfiring, spark plugs being fouled at low mileage and engine losing coolant. Per my vehicles breakdown I brought it to a local mechanic who worked for Ford and stated my engine locked up and needs to be replaced, after bringing my car to another shop for a second diagnosis, it was the same answer after a full look at it. I tried calling Ford in Michigan they gave me the run around, my dealer fred beans of Ford gave me the run around saying I have to cover this repair due to it being out of my warranty. I did the program 19B37 recall from Ford which reset the computer system for antifreeze and coolant entering the engine. Clearly, that issue that Ford tried to patch up didn't work. My mechanic & Ford determined that a new engine was needed and have found bulletins stating this is due to a manufacturing defect known by Ford as Ford had released the bulletins. This defect leads to engine failure and is nothing caused by the driver but solely due to the fact that when certain engines were manufactured they were manufactured incorrectly. Ford is unwilling to pay for engine replacement even though they have admitted this is fault during the manufacturing processes if the engine is to stall or seize during driving this could lead to serious injury, accident, and even death. Ford is not recalling this engine at this time. Please - recall this issue. 1.5 & 2.0 engines are very problematic. The cost for my repair is $4,800 that I don't have.
- Yardley, PA, USA
Back in 2018, 1.3 million Ford Focus vehicles were recalled due to a fuel purge valve. Who's to say the same issue is starting to occur again, but to the Ford Fusion? my 2017 Ford Fusion that I purchased 6 months ago has this issue. It is a major safety concern! on my way to work in the middle of the highway, during morning traffic, my car decides to turn off causing a accident, but luckily nobody got hurt! while I was sitting there waiting for the police to arrive, I tried turning it back on, and luckily it did, but surprise surprise now with the service engine light on. When I got off of work my car turned back on (still with the service engine light on) and the same issue happened again 4 times on my way back home. I drove all the way back on the right hand passing lane because this is a safety hazard, and could easily cause a accident again! what it did exactly is it starts like a humming/vibrating noise that comes from the dashboard, I couldn't push on my gas, turn my steering wheel, and automatically goes down to 0 mph, and on the dashboard it asked me to put the car in P, and then turns off. Of course the warranty that I purchased didn't want to cover it, and now I have to pay $425 to have this fixed! Ford Motor Company needs to issue a recall before someone seriously gets injured!
- Rogers, TX, USA
My 2017 Ford Fusion was going to dealer for its 75,000 service and to update the software which was included in the recall. I told them engine light had just come on.. they diagnosed it as coolant in the engine and it had ruined the engine $6200 to fix it I have repeatedly called Ford for assistance for the damage related to this recall and now they tell me they cannot help me out.. it is my problem this is a three year old car that I wish I had not had fixed as I was confident that Ford being the good old american company that it is would do the right thing and be truthful and stand up and help me out with a problem that is clearly theirs please help me out I cannot afford this and it's plain wrong and unfair that I as a law abiding citizen has to cover this mistake by Ford T
- Essex, MA, USA
Car kept giving us a flat code for gears....saying transmission wasnt in park.car wouldnt start or shift gears...this happened as we were driving the car
- Cardington, OH, USA
Car began losing power uphill, and even pushing the gas pedal to the floor did not help. High pressure fuel pump was replaced at a Ford dealership, but the problem continued, and got worse. Eventually had to be towed to another dealership, where they fixed the problem enough to get home, although hills remained an issue (cruise control was set to 70, and even the smallest hill would cause the car to slow to around 40-45 mph). Car currently is sitting in my driveway because I am afraid to drive it. It might stall out in traffic.
- Columbia, TN, USA
Difficult to start after refueling (unaffected by amount of fuel inside tank); intermittently grunting/vibration sounds coming from fuel tank at random intervals. Happens while parked and while in motion. Car has also had electrical-type humming sound coming from gear knob and dash since I bought it with 36K miles on it.
- Huntsville, TN, USA
Car stalled after accelerating moderately hard into traffic from a stop and then quickly turning left into parking lot.
- Lockport, IL, USA
Brake are not working
- Meniffe, CA, USA
- Brighton, MI, USA