10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,500 miles

About These NHTSA Complaints:

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problem #6

Jan 152024

Fusion

  • 70,000 miles
The contact owns a 2017 Ford Fusion Energi. The contact stated while parked and attempting to fasten the rear passenger's side and driver's side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the seat belts could not be ordered because the seat belts had been discontinued. The approximate mileage was 70,000.

- Prairie Village, KS, USA

problem #5

Jan 252023

Fusion

  • miles
Front driver and passenger seat belts do not lock or retract. Mine and my children life are at risk because it-??s a safety issue, and requirement to have a seatbelt worn while driving but as well having a proper working seatbelt. Yes, the car is currently at the dealer now which confirmed it does not work properly. No warning lights came on to let me know that the seat belt was malfunctioning.

- Olmsted Falls, OH, USA

problem #4

Feb 112021

Fusion 4-cyl

  • 22,000 miles
While crossing an intersection I was hit on my driver's rear door and my seatbelt unlatched and I was thrown out the driver's side door.

- Phenix City, AL, USA

problem #3

Jan 222020

Fusion

  • 75,000 miles
The seatbelt has came apart inside. You can look inside the one that's broken and the good one and see there is a piece missing or broken.

- Emory, TX, USA

problem #2

Nov 122019

Fusion

  • 40,000 miles
The contact owns a 2017 Ford Fusion. While driving approximately 70 mph, the driver lost control of the vehicle and crashed into a cement structure. During the crash, the vehicle sustained damage to the front driver's side. The air bags did not deploy. Also, the driver's side seat belt locking mechanism became jammed and the driver could not immediately exit the vehicle. The vehicle was towed from the scene. There were no injuries and a police report was not filed. The cause of the failures was not determined. Liberty Ford brunswick (3101 center rd, brunswick, oh) was notified of the failure. The manufacturer was not notified. The failure mileage was 40,000.

- Brunswich, OH, USA

problem #1

Nov 022019

Fusion

  • 30,000 miles
The rear seatbelts ratchet down continuously causing the rear passengers to have to take them off and rebuckle them.

- St Augustine, FL, USA