3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,405 miles

About These NHTSA Complaints:

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problem #11

Apr 112024

Fusion

  • 71,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while pulled over on the shoulder and attempting to change a tire, the contact was unable to remove the lug nuts to change the tire. The vehicle was taken to a dealer and the vehicle was diagnosed with faulty lug nuts. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.

- Richmond, VA, USA

problem #10

Oct 202023

Fusion

  • 54,042 miles
The contact owns a 2017 Ford Fusion. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact was informed by the mechanic that the lug nuts were defective. The lug nuts were replaced. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 54,042.

- Camdenton, MO, USA

problem #9

Jul 312023

Fusion

  • 42,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an unknown speed, she noticed there was a nail in the passenger-??s side tire. The low tire pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the lug nuts were swollen and that the rim was damaged during removal. The tire also had a slow leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 42,000.

- Rockville Centre, NY, USA

problem #8

Jul 132023

Fusion

  • 16,000 miles
The contact owns a 2017 Ford Fusion. The contact stated during routine maintenance, the dealer informed the contact that all four lug nuts needed to be replaced. The contact was advised by the dealer that the lug nuts could shear off while driving, causing the wheel to detach and the driver would lose control of the vehicle. The contact had the lug nuts replaced. The vehicle was repaired. The contact stated that the lug nuts were the original parts. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

- Hatboro, PA, USA

problem #7

Mar 062023

Fusion

  • miles
This is for a 2017 Ford Fusion Platinum. Lug nuts have deformed and have to replaced at ~63,000miles. Why" Shops do the regular rotation and balance. I had a 2013 Ford Fusion Titanium and had the same results at different shops for the same rotation and balance. Why" My father's 1978 F100 had 430,000+ and were original. Quality is now poor. Les Schwab looked and said they needed to be replaced now. We can't check the torques.

- Poulsbo, WA, USA

problem #6

Dec 232022

Fusion

  • 49,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was being serviced at the dealer, the dealer was unable to rotate the tires due to swollen lug nuts. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000.

- Southport, NC, USA

problem #5

Aug 302022

Fusion

  • 49,500 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 MPH, he heard a popping sound from the passenger-??s side rear tire. The contact stated that the TPMS warning light was illuminated. The contact pulled off the roadway and observed that the tire had lost a significant amount of air pressure and needed to be changed. The contact stated that while attempting to remove the lug nuts using the factory provided lug wrench, the wrench was unable to fit the lug nuts. The contact stated that roadside assistance arrived and it was difficult to remove the lug nuts. The contact stated that after much effort, the flat tire was removed and replaced with the spare tire. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that all the lug nuts needed to be replaced due to the design of the lug nuts, which had a chrome cap that became swollen due to friction while driving. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,500.

- Sulphur, LA, USA

problem #4

Jan 142022

Fusion

  • 34,920 miles
The contact owns a 2017 Ford Fusion. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that all twenty of the lug nuts were swollen and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The dealer and the manufacturer were informed of the failure. The contact was notified that the failure was a known issue. The failure mileage was approximately 34,920.

- Gainesville, FL, USA

problem #3

Feb 142022

Fusion

  • 38,461 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving, the vehicle was shaking. The tire pressure warning light was illuminated. The vehicle was taken to the local dealer for routine maintenance and the contact was informed that the lug nuts were swollen. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 38,461. The VIN was not available.

- Southfield, MI, USA

problem #2

Jan 112022

Fusion

  • 57,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was taken to the dealer for routine maintenance and tire rotation and it was discovered that the lug nuts on all four wheels were swollen and the wheels could not be removed from the vehicle. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 57,000. The VIN was not available.

- Upper Black Eddy, PA, USA

problem #1

May 182021

Fusion 4-cyl

  • 32,528 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving 15 mph, the front driver-??s side tire became flat. The contact attempted to change the tire but was unable to remove the lug nuts. The contact called AAA however, roadside assistance was also unable to remove the lug nuts. The contact stated that the lug nuts were swollen due to the heat. The vehicle was then towed to a local dealer. The mechanic removed the lug nuts and repaired the tire. The manufacturer was informed of the failure. The failure mileage was approximately 32,528.

- Silver Spring, MD, USA