10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,375 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

problem #6

Nov 202024

Fusion

  • miles
While waiting at a red traffic light in drive and on a slight incline, engine shut off by itself and car started rolling backward with my foot on the brake pedal. The pedal felt harder than normal to push but didn't stop the car. A car stopped behind me was put at risk of impact with the rear of my vehicle. I could see I was getting closer and closer to hitting the other car. As this was happening, i pushed the start button and managed to restart the engine and put it in drive to pull away just before impact. Problem hasn't been reproduced by anyone. Vehicle or components haven't been inspected by anyone. No warning light lamps or other symptoms of the problem prior or during remaining drive home. I don't know if this is related but the car does have a random no start symptom due to a battery discharge condition while parked overnight. This happens very rarely and is not reproducible when the battery is charged. Ford has a TSB ref.17-2192 on this failure that is applicable to my VIN but they will not cover it since my car is out of warranty (Time and 73K miles). The dealer further stated that there is no guarantee that this re-programming of the PCM will fix the problem. The Ford dealer gave me an estimate of $214 for the re-programming of the PCM and it does not include a new battery if it needs it. I have an appointment to get it done on 11/22/24 but I'm reluctant to pay for something that may not fix the parasitic PCM draw on the battery. Any advice would be appreciated. Thank you.

- Brighton, MI, USA

problem #5

Mar 212024

Fusion

  • miles
Park Break engages on its on when the engine is turned off

- Carmichael, CA, USA

problem #4

Jul 202021

Fusion

  • miles
I was able to replicate the first issue once, second issue happens more frequently: Braking system not grabbing on as hard as they should and abs did not activate. car also seems to lunge forward sometimes when slowing down, most noticeable when preparing to turn. Took the car to get inspected at a Ford Dealership, they claim to no be able to replicate the issue. I've also opened up a case with Ford Motor Co.

- Canoga Park, CA, USA

problem #3

Dec 112018

Fusion

  • miles
2018 Ford Fusion. Consumer writes seeking reimbursement for safety recall 19S54.

- Lilburn, GA, USA

problem #2

Apr 132018

Fusion

  • 2,252 miles
I was driving home from work through a residential district and was slowing to make turns, I experienced a horrible screeching noise that was coming from what sounded like the front driver side wheel area. It sounded like the screeching of metal on metal. I found a safe location and pulled off the road in a residential neighborhood. The issue occurred again while tow truck operator was driving the vehicle on the back of his flatbed and again appeared to correlate to use of the brake while driving it up the inclined flat-bed.

- West Mifflin, PA, USA

problem #1

Mar 132017

Fusion

  • 114,000 miles
ABS pump failure. ABS pump fails during an anti-lock event causing pedal to go to floor and no stopping power. Occur sporadically when on ice/slush/snow or when braking on a rough rode.

- Waukesha, WI, USA