Upon entering off ramp to highway, upon acceleration car shudders and goes into limp mode, can't accelerate and forced to try and pull over to stop vehicle and re-start. Very dangerous as it is random, can't re-create and has happened at highway speeds, very unsafe. Took it to dealer, Ford could not recreate and said there were no codes present and subsequently found nothing wrong.

- St. Louis, MO, USA

Electrical: My car-??s radio was going out and I took to Ford for a check while getting oil change. They said normal don-??t worry about it. At this time I was still in warranty. When taken to Ford the 2nd time, they -??reset-?? my SYNC & then the radio/touchscreen complete stopped working within 48 hours. When I told them, I just happened to be out of warranty then. Touch screen is completely blank! It will not turn on or allow controls for heat nor a/c. Cannot see backup camera nor can I hear the beeps. The USB plugs and outlets are also not working! This began in January 2020. I have a 7 month old at the time and it was a very cold winter. Engine: Fast forward to August 2020, my car just shut down in the middle of the highway and started shaking with my then 15 month old! Pulled over and had it towed to Ford. Ford told me it needed a new Engine and would cost $7500 to get it fixed. I had never issues before and each oil change received the multi point inspection and I was never informed of any issues prior to.

- Oxford, NC, USA

Head gasket failure

- Abingdon, VA, USA

Blown head gasket at only 85k miles.

- Abingdon, VA, USA

My check engine light came on. It was diagnosed as a misfire in cylinder 2. Today I was told the entire engine needs to be replaced

- Raleigh , NC, USA

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle and shifting into reverse, the vehicle misfired. The contact stated that the check engine warning light was illuminated. The contact restarted the vehicle however, the failure persisted. The failure became worse after driving for a while. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired however, the repair was pending. The manufacturer was not informed of the failure. The failure mileage was approximately 82,700.

- Roseville, CA, USA

Check engine light (#2 cylinder misfire) was generated, rough idle on start, cold start is prolonged, high temperature indicated, coolant quickly emptied on its own (within minutes, it was half full) and white smoke exiting the exhaust. NHTSA has a TSB related to this year model vehicle: https://static.nhtsa.gov/odi/tsbs/2019/MC-10169807-0001.pdf I believe this issue is related to the above link.

- New Caney , TX, USA

45,000 miles on the car. Engine coolant is leaking into the engine cylinders

- Hollis Center, ME, USA

Drivetrain warning light then a check engine light came on. Had the codes read (P2119) came up took to Ford shop and was told my throttle body actuator control system was stuck closed and had failed. My vehicle has just over 41000 miles on it. Luckily it is covered by the warranty.

- Hermiston, OR, USA

Purchased 2018 Ford Fusion titanium used in August 2019. In December 2020 my check engine light came on and I took it for service. Service told me that there is a technical bulletin on the ecoboost engine because there is a bad cast on the head. This causes coolant to leak into the oil. The only way to repair is to replace the engine. Ford refuses to stand behind their product and the cost of fixing it falls on me. The vehicle was moving when the check engine light came on and the car smelt of burning. White smoke was coming from the exhaust.

- Hilliard, FL, USA

2018 Ford Fusion SE 1.5L ecoboost 66K miles- 8/27/2020 I was exiting the freeway approaching a stoplight when out of no where my car felt as if it were going to stall out, very rough shaky idle, and idling at 800 or less rpms. On green, I attempted to go and my car was having trouble accelerating, again feeling as if it was going to stall due to little power. The check engine light came on and was flashing then would stay lit, flashing every so often. Air conditioning would go in and out warm to cold and it was rough and shaky trying to get the car to go. I took it to autozone immediately where I got the P0302 reading involving ignition coils and spark plugs. We replaced all 4 plugs and coil packs that night and the following morning and the car was still idling rough and having trouble accelerating. Took car to a mechanic shop 8/29/2020 where it was looked at 8/30/2020. They told me it was for sure cylinder 2 misfire and that the spark plug was covered in oil (which was brand new coils, no oil when they were replaced just days before). Had the car towed to the Ford dealership I purchased it at 9/1/2020 and it was inspected the following day. The verdict was vertical scoring present on cylinder walls in consistent with piston and piston ring causing oil consumption and pressure loss; needs a new long block. This was nothing I had done to the vehicle, no previous issues with the vehicle, up to date on all oil changes and maintenance but my warranty had ran out. After much research, I discovered this problem has happened to many 1.5 L ecoboost engines and Ford is aware of the default in the engine. This was a problem with the engine before I took possession of the car. There is reprogramming of software to bandaid the problem but now this is my problem they want me to take responsibility for.

- Peoria, AZ, USA

Coolant leaked internally. Rough while idling. Loss of power while driving down the interstate.

- Mabank, TX, USA

Received a message that Ford that the coolant could be going into engine and could damage engine might need a part im in Florida since 1/2/2020 the car is on insurance mode not being moved or started so no damage can happen we will be back in N Y mid June, the car is a lease car and will I bstill be able to bring in for repairs without any cost to me which I cant control do to the virus in N Y C.

- Bayside, NY, USA

Check engine light, lots of white smoke out of tailpipe and dark black spark plugs at 15,000 miles! dealer said I got bad gas or vandalism therefore no warranty coverage. I had to pay a local mechanic to replace spark plugs, pump out and replace fuel. Two weeks later I receive a Ford letter stating coolant can leak into the cylinder bores causing exactly happened to my vehicle. Now I have to seek reimbursement.

- Merced, CA, USA

I started losing coolant as a I drove without any visible leaks around the engine or cooling system. I decided to take the vehicle in to my dealer only to find out that the coolant is leaking internally and that the dealer is very used to seeing this issue on 2018 and 2019 Ford Fusion. They told me that they will need to replace the entire engine. Thankfully it's under warranty. If this is such a common issue that the dealer is aware of it as soon as I bring in the vehicle, why is there no recall on this issue? they are warranting the replacement parts and labor...so I'm assuming they have fixed the issue.

- Cincinnati, OH, USA

While stopped at a intersection for a red light the car completely died. I couldn't turn on the emergency flashers, roll down windows or unlock doors. Everything was dead. I was idling at the stop light when this happened.

- Sterling Hgts, MI, USA