3.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,218 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
June 15, 2020: I started the car and immediately, a mil light came on and the combustion engine idle was rough (RPM going up and down). Within about 30 seconds, a message saying "stop safely now" popped on the dash and within a few seconds, the engine stopped. I turned the car off and back on, but it did the same thing (stop safely now and engine stopping). The car was still in my driveway. Had the car towed to dealer, and after 8 days, the car was repaired (new map sensor) 6/23/2020: Drove home from dealer (10 mi) 6/24/2020: Started car and drove to work. Within 3 miles, same "stop safely now" message popped and the car killed the engine while I was driving on a major road. This was a dangerous situation as when the car does that, you have no brake assistance, no power steering and no propulsion. Had to get the car towed a second time.
- Shelton, CT, USA
Received a message that Ford that the coolant could be going into engine and could damage engine might need a part im in Florida since 1/2/2020 the car is on insurance mode not being moved or started so no damage can happen we will be back in N Y mid June, the car is a lease car and will I bstill be able to bring in for repairs without any cost to me which I cant control do to the virus in N Y C.
- Bayside, NY, USA
Check engine light, lots of white smoke out of tailpipe and dark black spark plugs at 15,000 miles! dealer said I got bad gas or vandalism therefore no warranty coverage. I had to pay a local mechanic to replace spark plugs, pump out and replace fuel. Two weeks later I receive a Ford letter stating coolant can leak into the cylinder bores causing exactly happened to my vehicle. Now I have to seek reimbursement.
- Merced, CA, USA
I started losing coolant as a I drove without any visible leaks around the engine or cooling system. I decided to take the vehicle in to my dealer only to find out that the coolant is leaking internally and that the dealer is very used to seeing this issue on 2018 and 2019 Ford Fusion. They told me that they will need to replace the entire engine. Thankfully it's under warranty. If this is such a common issue that the dealer is aware of it as soon as I bring in the vehicle, why is there no recall on this issue? they are warranting the replacement parts and labor...so I'm assuming they have fixed the issue.
- Cincinnati, OH, USA
While stopped at a intersection for a red light the car completely died. I couldn't turn on the emergency flashers, roll down windows or unlock doors. Everything was dead. I was idling at the stop light when this happened.
- Sterling Hgts, MI, USA
- Mabank, TX, USA