3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,806 miles

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problem #140

Dec 202024

Fusion

  • miles
Engine overheated multiple times during high speed/high traffic situations due to a design flaw within the engine. Ford was aware of these issues in this engine for years and still knowingly sold them to American consumers, myself included. This is wrong and erodes the trust myself and others have in the American auto industry.

- West Deptford, NJ, USA

problem #139

Dec 212024

Fusion

  • miles
The car was taken to the repair shop due to reduced speed and shaking. The repair shop mentioned that a bulletin for the car indicated that coolant could leak into the engine. They reported that the coolant had indeed leaked onto the engine, causing the gasket to blow. The dealer was contacted and was informed that it was an extended warranty of up to 84000/ 7 years. so I was referred to NHTSA Case S3H0j5

- Indianapolis, IN, USA

problem #138

Nov 212024

Fusion

  • miles
During traffic on the highway, my car had a slight rumble to it but no warning lights were on and there were no weird sounds or smells coming from my car. After I cleared the traffic, the rumbling dissipated but as I accelerated my check engine light turned on and began flashing. I immediately exited and pulled over. After popping my hood, it smelled of burnt oil and the entire engine bay looked like it had been misted with oil. Auto shop scanned the engine light and said I had a cylinder 2 misfire. Another auto shop had said my engine was out of commission and I-??d need a new one.

- Plano, TX, USA

problem #137

Nov 202024

Fusion

  • miles
While waiting at a red traffic light in drive and on a slight incline, engine shut off by itself and car started rolling backward with my foot on the brake pedal. The pedal felt harder than normal to push but didn't stop the car. A car stopped behind me was put at risk of impact with the rear of my vehicle. I could see I was getting closer and closer to hitting the other car. As this was happening, i pushed the start button and managed to restart the engine and put it in drive to pull away just before impact. Problem hasn't been reproduced by anyone. Vehicle or components haven't been inspected by anyone. No warning light lamps or other symptoms of the problem prior or during remaining drive home. I don't know if this is related but the car does have a random no start symptom due to a battery discharge condition while parked overnight. This happens very rarely and is not reproducible when the battery is charged. Ford has a TSB ref.17-2192 on this failure that is applicable to my VIN but they will not cover it since my car is out of warranty (Time and 73K miles). The dealer further stated that there is no guarantee that this re-programming of the PCM will fix the problem. The Ford dealer gave me an estimate of $214 for the re-programming of the PCM and it does not include a new battery if it needs it. I have an appointment to get it done on 11/22/24 but I'm reluctant to pay for something that may not fix the parasitic PCM draw on the battery. Any advice would be appreciated. Thank you.

- Brighton, MI, USA

problem #136

Oct 282024

Fusion

  • miles
On [XXX], My car began attempting to overheat. This caused me to stop, and park the car until it cooled down, multiple times. (Unsafe) All of my fluids have been filled and checked occasionally prior to this. After multiple roadside trips, I presented my car to AutoNation FORD which is located on Philips Highway in Jacksonville, Florida. An inspection was performed on my vehicle over the weekend which proved my car in fact has a coolant intrusion which is the Latest Recall for the Ford Model. The dealership informed me that my car does not qualify under the recall due to the mileage of the vehicle which is currently 130k. This seems so unfair because I did not do anything wrong that led to this. I am unable to drive my car a mile or 2 without it trying to overheat. This is a risk and I do not feel safe operating this vehicle. It was also very displeasing hearing that operating the unsafe vehicle is my only other alternative besides coming out of pocket with 14k. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jacksonville, FL, USA

problem #135

Jul 172024

Fusion

  • 93,451 miles
The contact owns a 2018 Ford Fusion. While the contact's daughter was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to several independent mechanics; however, the vehicle was not diagnosed. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a coolant leak in the engine and engine failure. The contact was informed that the engine and the cylinders needed to be replaced. The vehicle was repaired. The contact was informed of an Extended Warranty Program; however, the contact was informed that the mileage had been exceeded by 9,000 miles. The contact was informed that the repair was not covered under the extended warranty. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 93,451.

- Berkeley Springs, WV, USA

problem #134

Sep 302024

Fusion

  • 27,800 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle was driving rough. In addition, the contact noticed that the engine was consuming an excessive amount of coolant. The failure progressed, and the engine started overheating. The vehicle was towed to the dealer where it was diagnosed with a cracked engine and coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The contact referenced Technical Service Bulletin: 22-2134; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 27,800.

- Boynton Beach, FL, USA

problem #133

Jan 252023

Fusion

  • 102,405 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 30 MPH, the "Engine Overheated Idle Engine" message was displayed on the instrumental panel. The check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed and it was determined that the engine needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 102,405.

- Midlothian, TX, USA

problem #132

Oct 032024

Fusion

  • 13,000 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving at 35 MPH, the check engine warning light illuminated. The vehicle was able to restart on the third attempt however the failure recurred. The vehicle was driven to the dealer where it was diagnosed that the engine and the cylinder heads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 13,000.

- New Iberia, LA, USA

problem #131

Oct 032024

Fusion

  • 58,000 miles
The contact owns a 2018 Ford Fusion. The contact stated while his wife was driving 60 MPH, the wrench symbol became displayed. The power train fault warning light was illuminated. The vehicle started to shake with the check engine warning light illuminated. The power steering was inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 58,000.

- Aurora, CO, USA

problem #130

Sep 102024

Fusion

  • 96,000 miles
The contact owns a 2018 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle took approximately three minutes to start. The vehicle started after several attempts. The contact stated while driving at approximately 35 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the vehicle needed a tune up and an oil change. The vehicle was repaired but the power train warning light illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.

- Cleveland, OH, USA

problem #129

Sep 242024

Fusion

  • miles
Driving down the interstate and lost power due to rough running engine. I barely made it to the emergency lane before someone hit me. Coolant intrusion in the cylinders cause the engine malfunction. Ford is fully aware of this problem and refuses to help.

- Hodgenville, KY, USA

problem #128

Aug 262024

Fusion

  • miles
The car overheated and threw the code p1299, pulled over and there was no visual coolant leak. Put coolant in it and drove it to the garage a few days later, they told me coolant has leaked into the block and that I will need a whole new cylinder block and head gasket. Looked up recalls for my type of car and it showed 2013-2018 ford fusions have recalls about my problem and showed the symptoms and my car has every symptom of that recall but yet there is no active recall for my car.

- Richmond, KY, USA

problem #127

Aug 092024

Fusion

  • miles
Engine has misfire in cylinder one from coolant intrusion. TSB 22-2229. Engine coolant leak can cause many problems for the engine and other components to fail and even break. Dealership confirmed, they-??re are other fusion models and same engines with the same problem in the 2.0l. There were no previous lights on the dashboard the car is maintained well.

- Dallas, TX, USA

problem #126

Aug 132024

Fusion

  • miles
2018 fusion ecoboost with no lights or warnings would not start. Took to ford to repair, took them several weeks and several of the same part to fix crankshaft position sensor. Was given a clean bill of health on car. Everything was I'm good condition they said after I paid the 1500.00$ repair bill. Less than 1 week later the car dies while on highway going 65 mph without warning. No lights, nothing. Just sputtered and died. Done all I could to get out of the way so I would not be hit on highway. Catastrophic engine failure resulting in engine locking up had occurred. This car has been taken care of, less than 75k miles on it and the engine is garbage. I lost my job, almost lost my life, lost my home, over half of my possessions all as a direct result of this faulty car that was designed to fail. Ford knows about this engine problem, they continue to sell these cars and refuse to pay for repairs or recall them.

- Florence, KY, USA

problem #125

Nov 202023

Fusion

  • miles
While driving, the low oil pressure warning light illuminated on the dashboard. Within 5-10 minutes, the vehicle began to lose power and struggled to maintain speed. Over the next 15 minutes, the vehicle's performance continued to deteriorate, eventually shutting down completely. Despite multiple attempts, the vehicle was unable to be restarted, the vehicle has not been inspected and the vehicle never gave any prior warning of potential failure this was the frist and only issue I had with this vehicle I had to have the vehicle towed home due to not starting

- Waldron , AR, USA

problem #124

Sep 042024

Fusion

  • miles
It was losing calling but no coolant leak, rough idle/driving and blows white smoke out of the exhaust and threw the code p1299 so I took it to a garage and they told me it was the cylinder head gasket but my car has no recalls on it and I looked up my problem and it said 2013-2018 ford fusions with the 1.5l built before June 2019 and mine was built in feb 2018 and I haven-??t received any mail about a recall.

- Richmond, KY, USA

problem #123

Aug 302024

Fusion

  • miles
Coolant leaked into engine cylinder #4, requiring a new engine.

- Oklahoma City, OK, USA

problem #122

Aug 212024

Fusion

  • 56,000 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the low coolant level warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinder #2 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under Customer Satisfaction Program: 21N12. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 56,000.

- Gloster, MS, USA

problem #121

Jun 212024

Fusion

  • miles
Summary: I purchased a 2018 Ford Fusion from Reliable Chevrolet on [XXX]. After driving the vehicle a little less than 15,174 miles the check engine light came on. The Ford dealership concluded there was a coolant leak into cylinder 2 and suggested a long block replacement. After further investigation it appears this vehicle falls under NHTSA CSP 21N12, 19B37 and TSB 22-2229. The Ford dealership and Ford Motor company refused to assist in providing financial assistance for the needed repairs. We were also not notified by Ford, Reliable Chevrolet, or the extended warranty company (purchased through Reliable Chevrolet (MPP Co)) that this vehicle is subject to multiple NHTSA CSPs or TSBs before the purchase (possible violation of Section $17.46 of TBCC and Section $17.41 of DTPA). Ford Motor Company Customer Ticket - [XXX] Auto Nation Ford (Frisco, TX) Invoice Date July 24, 2024 It is my opinion one or more of the parties mentioned above should be held accountable for the needed repairs as this is a documented defect that should have been disclosed before purchase or at the minimum before out extended warranty expired in March of 2024. Please let me know what other information is needed to help complete this complaint. Best Regards, [XXX] Frisco, Texas [XXX] email - [XXX] mobile - [XXX] Supplement Details: Culpable Parties Manufacture Ford Motor Company 1 American Road, Dearborn, MI 48126 PO Box 6248 Dearborn, MI 48126 Called and opened a case on 08/24/2024 Case [XXX] Seller Reliable Chevrolet 800 North Central Expressway Richardson, Texas 75080 Extended Warranty Company (provided by dealer) MPP Co., Inc P.O. Box 634, Shawnee Mission, KS 66201 Vehicle Information 2018 Ford Fusion VIN- [XXX] Manufacturer: FORD MOTOR COMPANY, MEXICO Series: SE FWDTrim: Gross Vehicle Weight Rating: Class 1: 6,000 lb or less (2,722 kg or less)Drive Type: FWD/Front-Wheel Drive Cylinders: 4Primary Fuel Type: Gasol INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Frisco, TX, USA

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