10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,130 miles

About These NHTSA Complaints:

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problem #5

Aug 022023

Fusion

  • miles
I heard fluid from what seemed like my dashboard and a puff of white smoke, no sensors came on. My Ford fusion continued but ran rough. I was pulling out of a parking lot onto the street and my Ford fusion was nearly t-boned because it would not accelerate. Later that day my overheat sensor came on and my fusion left me stranded on the side of the road in the middle of nowhere with a baby in 100 degree heat. I called a local mechanic, he put water in it and drove it to his shop. After 400 dollars worth of work the problem persistent, he then checked it for the notorious coolant intrusion issue and confirmed a misfire and coolant intrusion in cylinder 2. It's now parked and has not been driven in 3 months.

- Ocilla, GA, USA

problem #4

Sep 072021

Fusion

  • miles
Missouri

- Saint Louis, MO, USA

problem #3

Nov 062020

Fusion

  • 61,000 miles
I first noticed harsh shifting and delayed shifting. Then I was pulling off from the car wash and my gearshift jump gears from neutral to reverse but not drive however the car did move forward. I had the vehicle towed to winner gord where they immediately knew what the issue was because they said its common. When I got my vehicle back the harsh/delayed shifting was still an issue. Weeks later the car in addition to harsh and delayed shifting it now shakes really bad.

- Smyrna, DE, USA

problem #2

Nov 302020

Fusion

  • 54,000 miles
A week ago I was driving on the highway @ 70 mph and all of the sudden my car stopped for no reason I looked down and my turn knob shifter was on park, lucky for me there wasn't any vehicle close behind me. I put my emergency flashers on and turned my car off and back on and it started going again. Then the other day I started it and it started fine put it in reverse and it switched to park when I started backing out of my driveway and a warning showed up on my screen and said to stop safely, so again I turned it off and back on and it started and backed up and drove fine but the warning sign was still there so I pulled back in my driveway turned it off let it sit for about an hour, started it and the warning sign was gone and it ran fine.

- Helper, UT, USA

problem #1

Oct 172018

Fusion

  • 650 miles
On October 17, 2018, I drove into a shopping center parking lot and proceeded to park in front of the shops. I had entered the parking space at a very low speed and was almost at a dead stop when my 2018 Ford Fusion sport lurched forward with such a powerful burst of speed, I was unable to stop before hitting a window and brick wall dividing the shops. No floor mat issue was involved and I did not step on the accelerator thinking it was the brake. A police report was filed and insurance notified. The car is still at Ford dealer for repair. The collision & service manager told us that no error could be found when pulling codes. This is a major & deadly problem with auto safety and advanced electrical systems. An electronic glitch in the throttle control system that cannot be detected after accident should be number 1 priority on auto safety !!!! I am seriously afraid to drive my car after repairs because like russian roulette, it may happen again because the problem did not leave a trace the first time. The next time could be at an intersection and lives could be lost !!!!

- Humble, TX, USA