6.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,600 miles

About These NHTSA Complaints:

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problem #5

Mar 152024

Fusion

  • miles
In for a normal oil change and tire rotation. The lug nuts were swollen and had to be broke off and replaced. with the same one that were on my car. I did not no Ford had a lug nut problem until then. To find out that some people had to have cars towed because of the tire not being able to come off. It is a saftey hazard. Ford know this and keeps making these lug nuts. Saying to replace every 50,000 miles at 160 dollars. this is crazy. I am sure there are many people who do not even know till it is too late. They should come up with a different design and replace them all. I travel 80 miles a day, and i rotate every 5,000 miles. i will be replacing them way too may times at this rate. this is unecessary.

- Union, SC, USA

problem #4

Mar 152024

Fusion

  • miles
Went to got a normal free oil change. They told us they could not do a tire rotation because the lug nuts were swollen. On a 2018 car the cheap 2 piece lug nut swollen so a normal 19mm socket could not fit over to took off the tire. No recall and no free fix at the Anderson SC Ford Dealer.

- Anderson, SC, USA

problem #3

Jan 302024

Fusion

  • miles
I recently had to replace all of the lug nuts on this car due to swelling. Ford said they were all faulty. There were no warnings about the problem. It was noticed in a routine service appointment. I was informed the risk could be that I would not be able to remove them if I experienced a flat tire, and therefore be left stranded.

- Douglas, AZ, USA

problem #2

Dec 112023

Fusion

  • 58,000 miles
The contact owns a 2018 Ford Fusion. The contact stated during a routine oil change and tire rotation, the contact was informed that the lug nuts were swollen and needed to be cut off to be removed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 58,000.

- Batavia, OH, USA

problem #1

Dec 092023

Fusion

  • miles
Went to have car serviced and was told lug nuts were swollen and it was a Ford defect, but had to pay over $120 to replace lug nuts in order to get my tires rotated.

- Tracy, CA, USA