8.8
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,769 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Went to got a normal free oil change. They told us they could not do a tire rotation because the lug nuts were swollen. On a 2018 car the cheap 2 piece lug nut swollen so a normal 19mm socket could not fit over to took off the tire. No recall and no free fix at the Anderson SC Ford Dealer.
- Anderson, SC, USA
I recently had to replace all of the lug nuts on this car due to swelling. Ford said they were all faulty. There were no warnings about the problem. It was noticed in a routine service appointment. I was informed the risk could be that I would not be able to remove them if I experienced a flat tire, and therefore be left stranded.
- Douglas, AZ, USA
Went to have car serviced and was told lug nuts were swollen and it was a Ford defect, but had to pay over $120 to replace lug nuts in order to get my tires rotated.
- Tracy, CA, USA
Swolen Wheel Lug Nuts (all wheels) had to be replaced to rotate tires and check brakes properly during routine maintence at a cost of $321.29 at Lindsay Ford if Wheaton,
- Herndon, VA, USA
lug nuts are swollen and lug nut wrench does not fit on lug nuts. Had to get special tool to remove flat tire and replace lug nuts
- Fort Mill, SC, USA
Replacing tires for the first time in this vehicle & all lug nuts on each tire is swollen. Reached out to Ford & they advised to file a complaint as my vehicle is not recalled for this at this time but there is a recall for swollen lug nuts under 22S59
- Nobelsville, IN, USA
The caps on the lug nuts fall off then the lug wrench does not fit, and the caps twist and now the dealer is charging me add to get then off, and usually I have to pay for some and it just happens again and again.lug nuts are $15 each.
- Windham, NH, USA
At a. Recent appointment at local Ford dealer, I was told that tires could not be rotated due to swollen lug nuts. I perceive that as a safety concern as in event of a flat out out on the road, I would be stranded. Dealer quoted a price of over $250 to replace. Seems to me that this should be Fords responsibility. I feel uneasy driving my Fusion now.
- Saratoga Springs , NY, USA
Had tires replaced and mechanic reported several swollen lug nuts.
- Bristol, PA, USA
MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced, I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products, I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool.
- Fort Myers, FL, USA
Recently brought vehicle in for oil change and tire rotation to farney Ford in selma, ca dealership and was told that the lug nuts expanded and cannot be removed. Therefore I would have to pay to have 5 lug nuts replaced on all 4 factory installed tires in order to get a tire rotation. The vehicle has gone in for timely oil changes and did have tire rotation done by the farney Ford dealership within the past 15 months. We did put a complaint in and was assigned a case number from Ford. 5 days later and still no response. What will happen if I get a flat and can't get the lug nuts off? we live in a farming town and travel through back roads to get in to fresno, ca.
- Hanford, CA, USA
There's a leak in the valve stem on the front right tire.
- Germantown, MD, USA
- Union, SC, USA