My Ford Fussion has a Cracked flex plate. It cracked while I was driving and no service or warning lights turned on.it is currently at dealership waiting for warranty company to approve repairs.

- Riverside, CA, USA

The contact owns a 2019 Ford Fusion. The contact stated while shifting into drive(D), the gear inadvertently shifted back to park(P). The shifter bushing light illuminated. The vehicle was unable to be driven. The vehicle was diagnosed at the residence by an independent mechanic as a shifter cable failure. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 70,000.

- Maple Heights, OH, USA

Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

- Blythe, CA, USA

I had my flexplate fail twice within 12500 miles of each other. First break was in December of 2021 at 52xxx miles. The flexplate can fail and have multiple cracks in it causing it to rattle and break further on each start and drive, causing the possibility of it completely breaking while driving if someone does not verify what it is. It sounds like a knock in the motor and be mistaken as that if the flexplate is not looked at. I only caught the break cause I heard a slight ticking getting louder every couple of days. And when I went to the dealership to get it looked at it broke further and started making a louder tick/clank. I have talked to a dealer worker that has has the same issue come up (cracked flexplate) with his edge with the 2.0 motor. Along with other research I-??ve done I see there are MANY fusions and edges with the 2.0 EcoBoost that have the same issue. So this is a wide spread issue. Ford knows of this issue but does not take responsibility for the issue if the vehicle is no longer under warranty.

- California Hot Springs, CA, USA

The vehicle has a defective transmission that does won't recall or acknowledge. The vehicle has been shifting erratically since it hit 180 mile.

- Chicago, IL, USA

The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was making a rattling noise coming from the engine compartment while idling. The vehicle was taken to a local mechanic where it was diagnosed with needing the flex plate replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 52,500.

- California Hot Springs, CA, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle experienced random hesitation and stalling with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was repaired but the failure had reoccurred. The contact indicated that the transmission had been rebuilt on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.

- Washington, DC, USA

Coming to stop at a parking lot and all of sudden the car accelerated (seem liked 90 mph) on it's own jumped the curb went up on the lawn before I could react and applied the brakes! I was probably almost stopped before the car rapidly accelerated for no reason!

- Folsom, CA, USA

When placing my car in to park it doesn't actually go in to park. If you get out after it does this the car will roll. This is terrifying. It started to roll out my driveway after putting it in park. I have to put my emergency brake on so it doesn't roll. I have a video of the incident but I can not attach it.

- Muncie, IN, USA

T O whom it may concern, thank you for assisting me during this process. My car I purchased new and I would like to say a few month into owning my car ive had serval incidence where my car would completely shut off while I'm a red light for awhile due to traffics. My car has an eco button where I can turn it off and on so it doesn't 'shut down' when I come to a stop. The reason I'm so upset with this is because 2-3 times it's happened to I've had my toddler with me and in order for me to go (when the car should automatically turn on once I remove my foot from the break), I have to turn off my car and turn it back on and it's happened during traffic and bug interactions. I don't feel safe in my car and most importantly I'm scared a car will hit me from behind do to this issue with my son in the car. I've addressed this issue to Ford and when I take it in they said they can't detect the problem. They've changed the battery thinking it would help hit it didn't. I've given them the opportunity to assist me as much as they can but yet I feel like nothings been done.

- Modesto, CA, USA

I was driving out of a store and all of a sudden the vehicle had the battery engine come out and other weird verbiage ive never seen. All of a sudden my vehicle just stop, brakes became too stiff to turn back the vehicle as you are suppose to press the brake and push the start button. I wait with my 9 year old daughter on a busy street and it was over 100 degree weather. We waited mayb 10mins and the brake became someone manageable to push and the vehicle started as soon as it did start smoke started coming out from the hood drove to a near by business and had to wait over w hours for a tow truck. This is such a safety hazard as a mother you want the vehicle you drive to be as safe as possible but for a brand new vehicle only a year old to stall out the way it did is so scary because I could've been hit and you not only worry about your safety but your child's safety.

- San Antonio, TX, USA

Prior to recall notice; on 12-20-19 husband noticed coolant L level down at approximately 7,000 miles. Went to local Ford dealer to purchase coolant. While there dealer asked several questions concerning specifics; like, is coolant leaking from your engine and is it visible on the ground; husband said no. Retuned home with coolant and filled the reservoir. January 18th, 2020, receive recall notice from Ford advising coolant may be intruding into the cylinders; advising to contact local dealer for service. January 21st, car into service to reprogram power train /cleared all codes. January 22st, 2020 took an 81 mile trip to lake and back; hours later checked the coolant and it was down again 5/8 's inch from max. January 23rd called the scheduled another appt for January 29th. January 29th 2020, mcspadden Ford had vehicle for 4.5 hours to continue investigation into excessive coolant use. Upon pick up of vehicle, service manager advised they put car up on lift to look for leaks, negative. Hooked up computer and ran car for 20 minutes looking for anything unusual, no problems found. Remove valve covers, inspected block, pistons & cylinders. In process boke a spark plug that was replaced at no charge. Service manager advised they did not find anything to fix; we should just drive it like normal. Driving home at 1.3 miles (4 min) car sputters. Another.3 miles (1 min) car sputters, bucks, steering vibrates, car shakes. Another.6 miles (1 min), car sputters & bucks, steering vibrates, care shakes, RPM gauge bouncing, check engine lite comes on. Another.5 miles (1 min) I pull off the highway into residential neighborhood and call mcspadden service who advise to immediately return the car to them if I am able. Car left again at the shop at 1-29-2020 5:45.

- Globe, AZ, USA

Started the car whether manual or by remote start a powertrain malfunction will come on my Ford pass app. Also on the dashboard it will say shift system fault. Once I put the car in drive the service light disappears. The vehicle was in my driveway stationary. On 2 other occasions September 18 2019 and September 25 2019 the car was in my driveway stationary. I started the car manually car would not start (no engine turn over) but car start stop button would be green as if car was running. The dashboard would say full accessory mode active, transmission not in park, shift system malfunction. The car dashboard would say the car was in drive but the turn dial gear would show park. The car gear dial was also locked and would not turn. If I took off the emergency brake the car would roll backwards. Also I could not turn the car off after that. After 40- 60 min the car showed it was going to turn off in 15 min to save power. Once it turned off. The car would start and engine would turn over as if nothing happend. I also have video of both times car would not start. Website will not let me upload videos

- Middle Island, NY, USA