Engine diagnosed with coolant intrusion problem into the engine cylinders. Car failed at 138k needing 12k repair from Ford dealership which is more than the value of the car. Transmission shifter bushing went out also in this car even though Ford did a recall for previous years of the model the issue has not been fixed.

- Gold Canyon, AZ, USA

Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.

- Saint Charles , MO, USA

I am reporting a serious safety defect involving the transmission system of my Ford Fusion, specifically related to the valve body and torque converter. The malfunction of these components causes sudden, unpredictable surges or lunges in acceleration, even when the vehicle is being driven at steady speeds or when lightly applying the accelerator. The issue appears to stem from improper pressure regulation or fluid flow within the transmission valve body, which causes erratic shifting and delayed engagement. When this malfunction occurs, the torque converter can fail to properly manage torque transfer, resulting in sudden and forceful forward motion of the vehicle. While driving on a highway at approximately 65 mph, my vehicle suddenly lurched forward aggressively, as if it had downshifted or received a surge of power without any change in throttle input. This caused the car to rapidly accelerate momentarily, nearly causing me to lose control. The unexpected forward thrust startled me and forced me to take immediate corrective action to maintain my lane and prevent a collision with a nearby vehicle. In another instance, while slowing down to a stop, the car lunged forward again instead of decelerating smoothly, nearly causing me to roll into an intersection. This created a dangerous situation for myself, my passengers, and surrounding traffic. This defect creates a significant risk of collision due to the vehicle-??s unpredictable acceleration behavior. The driver cannot reliably control speed or anticipate when the car may suddenly surge forward. The issue compromises both vehicle stability and driver reaction time, particularly at higher speeds or in traffic. If this problem were to occur in a congested area, at a stoplight, or near pedestrians, it could result in a serious crash, injury, or fatality. The failure of the valve body and torque converter in the Ford Fusion represents a critical mechanical defect that directly impacts safe operation of the vehicle.

- League City, TX, USA

According to Auto Zone, after being placed on scanner, the power train system (P0456) has a evaporative emissions system leak (very small leak) diagnosed at 76,919miles. Ford dealership says they cannot find a problem. When I put gas in the car I have to sit and wait at least 10 minutes before my car will start again. It takes a couple of tries and much hesitation, but it will start. Once you get started it has difficulty accelerating or may slow down on its own. Again, Ford dealership reports they can't seem to find a problem. When I told them the problem, they came up with a price to charge me to fix something they could not find. Ridiculous!! My ford app clearly states check engine problem detected, but nooooo they cannot find anything wrong. Two different dealerships. Thank God I keep my paperwork because others are complaining of the same thing. They have to put the pen to the paper or we will never get a recall.

- Freeport, NY, USA

Check engine light was on and off intermittently for a few months starting in march of 2025. No immediate problem then, vehicle had 89 90k miles. In August. The vehicles coolant was leaking into the engine. Rendering a misfire in the cylinder and blowing the head gasket after mechanical diagnosis but not checked immediately due to symptoms not occurring till after a few weeks in August.Car not once over heated but then would not start. The car would then not go past a 40 mph without the transmission pushing very hard. After 3rd party mechanic diagnosis, I looked into potential recall on Fords website and in fact there was one but I was never notified of. So I contacted ford. The said yes, your car is under warranty, however after taking it in, they refused to repair the damages since the problem occurred 10k miles passed the mileage listed on the warranty for the repair. The car is unsafe and not drivable and the issue, which they knew would occur, did not happen till 10k miles passed Fords set parameters in which even if I took it in at that timeframe listed, the problem was not noticeable to be fixed. Very unsafe and unfair to the consumer.

- Oceanside, CA, USA

I purchased my car at 36, 380 miles and at 51,380 my torque converter has failed.Shift solenoid b stuck on. My warranty has expired in February. My car was well taken care of and should not have been damaged. Ford needs to fix this issue immediately. This is unacceptable.

- Chicago , IL, USA

The 6F35 transmission in BOTH of our Ford vehicles that we drive daily for work and school. The Ford Fusion is currently in the shop, but the Ford Escape is available for inspection. My safety was put at risk as my Fusion suddenly, without warning, stopped accelerating in the middle of a 2 lane highway, very unsafe. My daughter's Escape is putting her safety at risk because she has the same 6F35 transmission, the car is still "drivable" at the moment but not safely drivable, with the rough shifting between 2nd-3rd gear, the slow acceleration and sometimes won't go into gear, her safety is at risk. Like MANY other Ford owners with this transmission, the car will end up breaking down and needing $5000 in repairs. Yes the issue has been reproduced by the service center. No, Ford has not reached out to me, I have left 7 messages without any return calls, I have sent multiple emails that were returned to sender. There were no warning lights, messages or problems on the Fusion prior to this happening. I own two Ford cars that are both undrivable, I cannot get to work, my daughter cannot get to work/school. Ford is VERY aware of this transmission issue but will not issue a recall. Also at times when I put my Fusion into drive, from reverse, the backup camera would stay on for a few minutes which makes driving very hard/confusing and very unsafe. Ford needs to take accountability and issue a recall for vehicles with this defective transmission instead of ignoring the issues and telling buyers their vehicles are reliable.

- Centerville, TN, USA

Occasionally, the vehicle will drive in reverse when started and the shifter knob is turned to Drive (forward). This has occurred at least 5 times and the dealership has not been able to replicate the issue. So in their minds, it is not an issue. On one of those instances we noted that that shifter did not have any mode highlighted even though it was put into Drive. There were no warning lamps illuminated, no system messages. The car simply started to reverse when taking the foot off of the brake. The car had to be turned off and restarted multiple times to get it to go forward. This can be dangerous as one could inadvertently strike an object or person that is behind the vehicle.

- Haskell, NJ, USA

The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle stalled. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed that the flex plate was loose. The vehicle was then towed to a dealer, where it was diagnosed with a cracked flex plate. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 56,660.

- West Sacramento, CA, USA

The contact owns a 2019 Ford Fusion. The contact stated that while starting the vehicle, there was a loud clanking noise coming from the engine compartment, with the check engine and transmission warning lights illuminated. The vehicle was able to restart. The vehicle was towed to the dealer, where it was diagnosed and determined that the flex plate had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 126,000.

- Mc Leansville, NC, USA

Coolant leak in engine

- Dallas, TX, USA

Transmission failing at 58940 miles on the car. Tour converter clutch is constantly engaging and disengaging. Symptoms started within to last 5000 miles and is quickly getting worse.

- Rockford, IL, USA

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power. The contact stated that the vehicle was making an abnormal humming sound under the floorboards. The contact stated that an unknown warning light and the -??WRENCH-?? symbol was displayed on the instrument panel. The contact was able to exit the highway however, the vehicle was no longer able to accelerate as designed. The contact stated that while depressing the accelerator pedal, the vehicle was only revving. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 99,000.

- Jeannette, PA, USA

The contact's son-in-law owns a 2019 Ford Fusion. The contact stated while the driver was driving at approximately 55 MPH, the vehicle stalled. The driver was able to coast to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a catastrophic transmission failure. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.

- Coatesville, PA, USA

A wrench warning light came on, and a warning "SHIFT SYS FAULT Service Required" appeared on the dashboard. This warning appeared when I tried setting the dial to park in the car, and the "P" on the dial was blinking. I could not put the car back in park and had to apply the emergency brake to ensure the car stayed parked. Luckily I was back at home when this happened and was not out in public where this could have caused an accident if I was not able to switch from reverse "R" to "D" for example. After checking online and physically checking the part myself I found the issue to be with the transmission shifter bushing (part # KV6Z7K340A) being missing/degraded. This follows the same issue noted in recall #22V413000 which was for the 2013-2016 fusions, but it should be expanded to the 2018-2020 models too. The vehicle has not been officially inspected due to the fact it cannot be driven anywhere, however, I have ordered the parts from the local Ford dealer for replacement. The failure mileage was 82,670 miles.

- Irmo, SC, USA

2019 Ford Fusion SE 1.5L. Not made aware of CSP on my car. Have dealer notes saying my car wasn-??t listen in OASIS for notification. Although when I found the CSP online my car is an -??affected vehicle-??. I now have low coolant, white exhaust smoke and severe knocking from my engine. I had a first ever reported issue to the dealership in 05/2023 where my car stalled out and dash lights illuminated. They ran codes and the only documented code in the service paperwork was P0222. They found a -??chaffed wire-??. They did not upgrade my PCM. Although by 05/2023 that was the recommendation on the CSP for the dealership to do after previously failed bandaid fixes by Ford. My car will be going to the dealership on 12/9/24 to address my concerns and request all of my detailed service records. And really figure out why exactly the dealership didn-??t complete ANYthing issued in the CSP especially when I was taking my car to the dealership for routine maintenance. I am within the 6 or 7 years and 84k miles or whatever it is now. It continuously changes but honestly I am quite upset that faulty engines aren-??t being recalled by Ford but Ford will issue a recall on BACK UP CAMERAS. Like seriously. Engine > camera A faulty back up camera is probably not the same level of fire/safety risk as the faulty engines Ford continues to refuse to recall.

- Cedar Rapids, IA, USA

Flex plate cracked at 84000 miles. It is currently at a Ford dealership being repaired at my expense. The car exhibited a rattling noise at idle near the bell housing. Had the part in question shattered at highway speeds, the results would have been catastrophic. There were no warning indicators other than the rattling noise. From researching this issue, it seems to be a widespread problem with the 1.5l eco boost, but it is not part of the recall.

- Holton, KS, USA

Ford had a TSB 22-2322 and previous recalls due to coolant intrusion for vehicles equipped with1.5L engine instead of long block replacement ford is requiring short block replacements vehicle has been in service almost 2 months and has had engine replace twice in 1 year span and now needs a cylinder head replacement due to engine overheating and leaking due to those coolant intrusions and I-??m expecting to pay out of pocket which is extremely frustrating

- Washington, DC, USA

Shifter cable bushings gets coming off

- Port Charlotte, FL, USA

Crack in engine. Total engine failure. Documented has history of coolant fluidleak in engine from cylinders. I had to pay $4750 toward repair cost to replace the engine and Ford paid $6500. Stated ford paid portion as good faith gesture. I should not have had to pay anything toward the cost of having the engine replaced. This defect has also caused fires.

- Waldorf , MD, USA