car gave error message of system shift fault car would not shift from park to drive and would automatically shift back into park. issue could be a bushing or solenoid issue Car has premature wear on rotors and needed to be replaced

- Richmond, VA, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would shutter and misfire without warning. The contact took the vehicle to the dealer on three separate occasions and diagnosed the vehicle with a defective torque converter. The torque converter was replaced after remaining in the dealer's possession for more than 30 days. Over time, the engine misfiring returned as the vehicle would hesitate upon depression of the accelerator pedal. The vehicle was taken back to the dealer but was offered no assistance. The manufacturer was then notified of the failure and was referred to the NHTSA. The vehicle had yet to be repaired. The failure mileage was approximately 29,000.

- Ocala, FL, USA

I have a 2019 Ford Fusion Titanium that I just recently sold to my son. I purchased the car used from a dealership in January of 2020. In October of 2021the flexplate went out and was replaced under the manufacturer warranty. The part went out again in May of 2023 and since the car had been totaled out due to a hail storm I have been told the manufacturer warranty is no longer valid. I have been able to find that there was a bad batch of replacement parts that may have found its way into several vehicles that have experienced this same problem. When Ford replaced the flexplate it was only the flexplate that was replaced. I was required to replace the flexplate, the front fluid pump assembly and the torque converter when I had to have it fixed again. I believe that if Ford has updated this recall it is due to them knowing that either the parts used in the original repair were defective and they don't know which ones it was; or, they now know that the original fix should have included the front fluid pump assembly as well as the torque converter. I believe that either way I should at least be able to ask for Ford to cover the cost of the parts under this second repair in less than two years on the same issue. The parts that I had put on now are guaranteed for two years, why is that? The labor should be at a discounted rate as well. It is my hope that you will investigate this or look at your database to see how many other customers are experiencing the same issue.

- Rapid City, SD, USA

Last year my car started overheating for no apparent reason checked coolant reservoir and visibly seemed empty but when I removed the cap antifreeze rose fast. Added antifreeze and it stopped overheating. About 3 months ago Because it overheated I had to get the head gasket replaced, timing components replaced, heads repaired, and engine flushed(antifreeze had entered engine), not to mention labor all costing roughly $3,000. Only for it to happen again and now I-??m out of $3,000 because the same thing is happen only this time my car is shaking and smoking from the tail pipe badly. In the mean time my fiancé has lost his job due to us not being able to drive the car. After doing god knows how much research to find out this is an ongoing problem with this particular make of car. Because of having to pay for countless repairs and no one seeming to know what-??s going on with my car I am now behind on bills and still without a car that is only 4 years old. I haven-??t done any long driving to other states beside neighbors states that are about 2-3 hours away but that shouldn-??t matter because it-??s a new car I shouldn-??t have any problems driving it wherever. I purchased this car at a lil over 30k miles my problems started at about 61k miles which is odd since the manufacturer warranty had just expired about 1k miles before that. I believed in ford for the longest and now I am regretting ever buying one. My very first car purchase from a lot and it turns out to be the worst car I-??ve ever purchased. I-??m sure me typing all of this probably won-??t get read or even looked into but this is an experience I wouldn-??t dare want anyone else to go through so I-??m sure to leave many reviews but I thought you should know. Also because of the over heating my car has cut off at times where my life could have been taken (at lights and intersections) have a good day!

- Racine, WI, USA

The contact owns a 2019 Ford Fusion. The contact stated while parking the vehicle, the contact shifted to drive(D) and the -??System Fault -?" Service Required-?? message was displayed. The contact stated that the vehicle failed to drive or reverse as needed. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the shifter cable bushing was missing, and that the vehicle had experienced the failure listed in NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was repaired. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 70,945.

- Saint Louis, MO, USA

The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle hesitated to start. Additionally, the contact stated that the vehicle hesitated to respond while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure reoccurred while driving at various speeds and depressing the accelerator pedal. The dealer was contacted and informed the contact that they could not assist as the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,770.

- Chicago, IL, USA

my transmission is faulty my car is a 2019 Ford Fusion and it has all the same problems as earlier models with recalls that are equipped with the same components as mine my it keeps stalling when I come to a stop which I see numerous complaints of the same thing it there were no warning lights on at the time it occurred I've done research on my own through forums and there are thousands of complaints of the same thing happing to there's there's no way that can be just are luck there has to be something wrong with the way the car is built or made

- Waterloo, NE, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving approximately 50 MPH, the vehicle was jerking. There was o warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the torque converter needed to be replaced. The contact was made aware that the VIN was not included in NHTSA Campaign Number:?17V427000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

- Minden, LA, USA

The contact owns 2019 Ford Fusion. The contact stated that after being idle and attempting to accelerate forward the vehicle stalled then went in reverse. While attempting to correct the direction of the vehicle the failure reoccurred. The dashboard only showed the vehicle in reverse and failed to move or display any other desired gear. The contact had the vehicle towed to the dealer who diagnoised that the transmission shift cable bushing failed and needed to be repaired. The vehicle had been repaired. The manufacturer was made aware of the failure then referred them to NHTSA. The approximate failure mileage was 80,000.

- Lancaster, NY, USA

The contact owns a 2019 Ford Fusion. The contact stated while driving approximately 15-20 MPH, the vehicle lunged forward and jerked. The contact stated that the ABS fault, Pre-Collision Assist and Park Aid Malfunction messages were displayed. Additionally, the steering wheel became difficult to operate. The contact stated that upon veering to the side of the road, the warning messages disappeared. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer on eight separate occasions. The dealer diagnosed that the failure was associated with the electrical system. The speed sensor replacement and several unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with an unknown electrical failure. Additionally, the dealer diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

- Janesville, WI, USA

I routinely take my car to get oil changes and check for any other problems. So 2 days after getting my oil changed at a dealership my car began to overheat which shouldn-€™t have happened because when I got my oil changed they filled the liquids to proper levels. So I added antifreeze because my reservoir was empty once cooled I opened my reservoir and antifreeze began to come back up to the proper level. After getting it home that same thing happened and haven-€™t moved it since. Now my car shakes and the overheating light stays on. There is no visible leak and I don-€™t know where the antifreeze goes. My car is only about 3 years old and I don-€™t believe this should be happening. I take good care of my car routine check ups and oil changes. After doing some research online I-€™ve seen so many people with my same car reporting the same issue. I believe this problem has been recalled in older years (2014-2016) unsure of exact years but I believe it wasn-€™t fixed and now has cause major stress for me because I only have one car. Please look into this because right now I-€™m out of a car and I don-€™t know what to do and I am still paying on it and can-€™t even drive it.

- Racine, WI, USA

2019 Ford Fusion SE. Car kept stalling and running hot. I took it in and there-€™s coolant in the cylinders, which means new engine. Haven-€™t had the car a year and a half. Chevy sent me to Ford, Ford wants my extended warranty to pay for it. If it does, I-€™ll be capped off and still have to come up with $1000!!

- Slidell, LA, USA

My Ford Fussion has a Cracked flex plate. It cracked while I was driving and no service or warning lights turned on.it is currently at dealership waiting for warranty company to approve repairs.

- Riverside, CA, USA

The contact owns a 2019 Ford Fusion. The contact stated while shifting into drive(D), the gear inadvertently shifted back to park(P). The shifter bushing light illuminated. The vehicle was unable to be driven. The vehicle was diagnosed at the residence by an independent mechanic as a shifter cable failure. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 70,000.

- Maple Heights, OH, USA

Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

- Blythe, CA, USA

I had my flexplate fail twice within 12500 miles of each other. First break was in December of 2021 at 52xxx miles. The flexplate can fail and have multiple cracks in it causing it to rattle and break further on each start and drive, causing the possibility of it completely breaking while driving if someone does not verify what it is. It sounds like a knock in the motor and be mistaken as that if the flexplate is not looked at. I only caught the break cause I heard a slight ticking getting louder every couple of days. And when I went to the dealership to get it looked at it broke further and started making a louder tick/clank. I have talked to a dealer worker that has has the same issue come up (cracked flexplate) with his edge with the 2.0 motor. Along with other research I-€™ve done I see there are MANY fusions and edges with the 2.0 EcoBoost that have the same issue. So this is a wide spread issue. Ford knows of this issue but does not take responsibility for the issue if the vehicle is no longer under warranty.

- California Hot Springs, CA, USA

The vehicle has a defective transmission that does won't recall or acknowledge. The vehicle has been shifting erratically since it hit 180 mile.

- Chicago, IL, USA

The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was making a rattling noise coming from the engine compartment while idling. The vehicle was taken to a local mechanic where it was diagnosed with needing the flex plate replaced. The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 52,500.

- California Hot Springs, CA, USA

The contact owns a 2019 Ford Fusion. The contact stated that while driving at various speeds, the vehicle experienced random hesitation and stalling with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was repaired but the failure had reoccurred. The contact indicated that the transmission had been rebuilt on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.

- Washington, DC, USA

Coming to stop at a parking lot and all of sudden the car accelerated (seem liked 90 mph) on it's own jumped the curb went up on the lawn before I could react and applied the brakes! I was probably almost stopped before the car rapidly accelerated for no reason!

- Folsom, CA, USA