Known issue with flex plate: rattle noise that gets progressively worse over time and especially when in colder weather, the cold start & when idling causes the rattle noise to be worse, over the past two years the rattle noise is still there but now with some vibration as well. In 2023, took in to ford dealership & told rattle noise was normal & not significant enough to replace (mentioned the Ford CSP notice of the issue), progressively over the last two years rattling has been getting worse (especially when idling), took it to different ford dealer and they confirmed it has been the flex plate (but now is outside of the CSP coverage). No engine warning lights were on, which is more concerning as the rattling and vibrations worsen over time. Was told that if not fixed the whole car could stop & break down, which poses a safety risk. Multiple other customer complaints about safety issues and concerns with this known issue of flex plates cracking that ford is not taking responsibility for as the CSP doesn-??t cover vehicles over 10yrs old or over 100,000 miles-?" leaving drivers with unsafe vehicles with crack flex plates.

- Van Alstyne, TX, USA

When I put my car in reverse, the backup camera FREEZES and stays on when driving down the road. Sometimes the backup camera turns blue and stays blue when driving down the road. This increases a chance of a crash risk. My 2019 Ford Fusion is not on the recall list and should be. Mountain View Ford in Chattanooga, TN has confirmed my backup camera freezes and turns blue. This backup camera issue began approximately April 2025.

- Ringgold, GA, USA

The rear backup camera when in reverse shows a blank screen. When switched to park or drive, a message appears on the screen that says camera unavailable with a warning sign. This began early June 2025. It does not happen every time but it is more often than not. I have had this looked at by a Ford authorized dealer however the problem would not arise for them to see it in action. Yes I can use my mirrors but it is useless to have a safety tool on a vehicle that is defective.

- Versailles, IN, USA

Sunroof is leaking and maybe other areas. But it-??s getting the ceiling wet around front are of the sunroof and starting to effect the radio playing and eventually probably the buttons on the ceiling

- Omaha, NE, USA

First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the ABS sensor comes on Then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.

- Harrisburg, PA, USA

My car is at 119,000 miles and 2019 ford fusion. I was driving on a local street when my cars warning popped up with a notice that my cars coolant was overheated. I immediately pulled over and turned off the car. My cars coolant tank was completely depleted. The problem was determined to be a coolant leak into cylinder 2. The check engine code of P0302 MISFIRE ON #2 CYLINDER. This issue had the potential to result in an engine fire and severe injury.

- Flagstaff, AZ, USA

Rattling/clunking noise. When to an Auto repair shop and was told it-??s the FLEXPLATE. Was told of it wasn-??t fixed car would eventually stop working. No lights came on. I see 2019 ford fusion do have a recall for my specific issue.

- Leander, TX, USA

Cable shift bushings keeps coming off

- Port Charlotte, FL, USA

Shifter cable bushing fell out causing the vehicle to not go into park. Vehicle rolled into a garage door

- Flint, MI, USA

We have had to replace the shifter cable bushing 2 times in the past 2 years. This seems to be an issue with the Fusions.

- Deltona, FL, USA

My 2019 Ford fusion while driving, the trunk opens by itself. It blocks the rear view of the vehicle. I had to pull over and close it several times while driving for this. I had to put a bungee cord around the trunk to keep it from opening. The trunk opening by itself is a safety hazard and the contents of what is in the trunk it exposed. I already spent over $210 in repairs with the dealer estimating the cost would be over $1100 including the wire harness from the body control module and including the body control module if the harness does not fix this.

- Cheboygan, MI, USA

My fusion wont start and i have to let it sit for hours before it will start. I thought it was battery but had that replaced and had whole car checked and the firestone could find no reason why it wasnt starting. The engine light and battery showed up when it doesnt start but sends no error codes. Today i had to tow my car because me and my family pulled over to eat and got back in the car and it didnt start. This is the first time but what made it worse was having my kids in the car stuck in a part of town. I have exhausted every resource to try to figure out this problem but there is nothing. I think the cars ecu is faulty or something because it wont start again but if i wait for hours it will maybe start back up but thats not for sure. Im afraid to take this car on the highway because i think it may die while me and my family are in it and that is a big concern of safety. My car was bought brand new and under 60000 miles. There is no reason this car should be having these kind of problems. This puts alot of strain on my family and military career not saying im more important then anyone else just saying no one should have ot go through this.Yes vehicle is available for inspection if it starts

- Barksdale Afb, LA, USA

This has happened multiple times now. Always happens at high speeds (greater than 45 mph). I will be driving on a highway when I unexpectedly lose the ability to accelerate. First noticed in correlation with the collision detection feature showing on the display as NOT FUNCTIONING. That does not happen anymore, but I still lose the ability to accelerate periodically. Once I can safely remove myself from the flow of traffic and stop/restart my car the issue is resolved. Makes me believe this is electrical/computer origin. The vehicle was taken to the dealership twice where they claim -??cannot duplicate-?? but are willing to replace any item that I will pay for out of pocket. The dealership does not want to honor my extended warranty. The vehicle was purchased new in 2019. Within one year they had to replace half my engine (which they decided to do without warning when I dropped off for an oil change). The vehicle was stolen in 2023 (recovered by me in under 24 hours). Multiple cosmetic issues were repaired by a Ford authorized service team. This issue presented about 1.5 months ago 4+ months after the vehicle was repaired.

- Crestwood, KY, USA

Not sure what system is causing it but my trunk keeps opening and it-??s done it many while I was driving. I understand a lot of other Ford Fusion owners are having the same problem and I urge you to look into the problem as it can cause accidents and deaths.

- Topsham, ME, USA

The contact owns a 2019 Ford Fusion. The contact stated that her daughter was driving at 45 mph, the vehicle began to pull to the left as an abnormal noise began emitting from the vehicle. The vehicle then independently turned to left and hit the barrier wall on a bridge without warning. The air bags did not deploy upon impact. Her daughter sustained no major injuries, only minor soreness. A police report was filed at the scene. The vehicle was towed twice to two different independent mechanics. The vehicle had yet to be repaired. The contact spoke with a dealer (jenkins & wynne Ford, Honda, & Lincoln 2655 trenton rd, clarksville, tn 37040) who informed her that there were no active recalls on the vehicle. The manufacturer was also notified of the failure and was referred to NHTSA for assistance. The failure mileage was 20,000. The VIN was not available.

- Dover, TN, USA

Prior to recall notice; on 12-20-19 husband noticed coolant L level down at approximately 7,000 miles. Went to local Ford dealer to purchase coolant. While there dealer asked several questions concerning specifics; like, is coolant leaking from your engine and is it visible on the ground; husband said no. Retuned home with coolant and filled the reservoir. January 18th, 2020, receive recall notice from Ford advising coolant may be intruding into the cylinders; advising to contact local dealer for service. January 21st, car into service to reprogram power train /cleared all codes. January 22st, 2020 took an 81 mile trip to lake and back; hours later checked the coolant and it was down again 5/8 's inch from max. January 23rd called the scheduled another appt for January 29th. January 29th 2020, mcspadden Ford had vehicle for 4.5 hours to continue investigation into excessive coolant use. Upon pick up of vehicle, service manager advised they put car up on lift to look for leaks, negative. Hooked up computer and ran car for 20 minutes looking for anything unusual, no problems found. Remove valve covers, inspected block, pistons & cylinders. In process boke a spark plug that was replaced at no charge. Service manager advised they did not find anything to fix; we should just drive it like normal. Driving home at 1.3 miles (4 min) car sputters. Another.3 miles (1 min) car sputters, bucks, steering vibrates, car shakes. Another.6 miles (1 min), car sputters & bucks, steering vibrates, care shakes, RPM gauge bouncing, check engine lite comes on. Another.5 miles (1 min) I pull off the highway into residential neighborhood and call mcspadden service who advise to immediately return the car to them if I am able. Car left again at the shop at 1-29-2020 5:45.

- Globe, AZ, USA

Bought the car less than 30 days ago. Washing the front windshield and noticed a hairline crack on the outside about 4-5 inches long. No damages of a rock hitting the windshield.

- Longford, KS, USA

I was driving a avis rental car - Ford Fusion 2019 in an interstate from chattanooga, Tennessee to dalton, Georgia on 5/1/2019 Wednesday. I saw an error message on the screen all of a sudden (like communication error) and the engine just shut off, all lights turned off and seat started moving back. It was almost 15 - 20 seconds and I was terrified to just keep the car on middle lane and not to be hit by someone from behind. The guy who was in the passenger seat pushed the start button and it started and I managed to drive last 5 miles to reach hotel. I called avis roadside assistance and ask D them to register a complaint.I also informed the attendant when I returned the car at atlanta airport today.

- Chesterfield, MO, USA

I was driving a avis rental car - Ford Fusion 2019 in an interstate from chattanooga, Tennessee to dalton, Georgia. I saw an error message on the screen all of a sudden (like communication error) and the engine just shut off, all lights turned off and seat started moving back. It was almost 15 - 20 seconds and I was terrified to just keep the car on middle lane and not to be hit by someone from behind. The guy who was in the passenger seat pushed the start button and it started and I managed to drive last 5 miles to reach hotel. I called avis roadside assistance immediately on return to hotel and asked them to record this issue. I also informed the return car attendant when I returned today at avis atlanta airport.

- Chesterfield, MO, USA