4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,400 miles

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problem #5

Jan 172023

Fusion

  • miles
While I drive my steering got stuck and stiffed. Hard to turn the wheels. Luckily when I entered my neighborhood stop the vehicle. Then I got the message from Ford Pass app saying *Electronic power steering control module fault and *collision warning system lost radar signal. If the steering stuck happened in highways while drive possibly life threatening issue

- Louisville, KY, USA

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problem #4

Dec 292022

Fusion

  • miles
While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this.

- Austin , TX, USA

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problem #3

Oct 012021

Fusion

  • miles
My Steering wheel is very loose. The steering wheel moves up and down, also the the steering wheel moves left to right. I am afraid to drive my car.

- Cumming, GA, USA

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problem #2

Sep 012021

Fusion

  • 77,000 miles
The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the steering wheel was loose and would move up and down. Upon inspection, it was discovered that a bolt was unsecured under the steering wheel cover. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 77,000.

- Florence, SC, USA

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problem #1

Nov 022019

Fusion

  • 35,000 miles
The contact's spouse rented a 2019 Ford Fusion. While driving approximately 35-40 mph, the steering seized without warning. The driver was unable to maneuver the vehicle. The contact stated that the front driver's side suspension fractured and caused the front driver's side wheel to make contact with the inner wheel well and seize in place. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front suspension needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. Enterprise rental car was notified of the failure and the recovery team was scheduled to retrieve the vehicle. The approximate failure mileage was 35,000.

- South Amboy, NJ, USA

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