10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 24,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact's spouse rented a 2019 Ford Fusion. While driving approximately 35-40 mph, the steering seized without warning. The driver was unable to maneuver the vehicle. The contact stated that the front driver's side suspension fractured and caused the front driver's side wheel to make contact with the inner wheel well and seize in place. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front suspension needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. Enterprise rental car was notified of the failure and the recovery team was scheduled to retrieve the vehicle. The approximate failure mileage was 35,000.
- South Amboy, NJ, USA
- Boullhead City, AZ, USA