9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,013 miles

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problem #4

Aug 042023

Fusion

  • miles
On hot days the Forward Collision will show as unavailable, but there is no notification saying when it will be available again. This is dangerous in that a safety feature on the vehicle is unavailable when it is hot outside and has been sitting in the sun. Outer door panel skins are becoming unattached from the door frame, which could cause an issue if the skin fails elsewhere that it would be totally unattached to the door frame and fall off when driving. The rear package tray trim (carpeted trim piece behind the rear seats covering the speakers) disintegrates when it is touched due to it being exposed to the sun. Discovered when attempting to clean inside of my rear window. This has caused black particulate to be scattered throughout the vehicles interior. They are small enough that you could be breathing them in as the debris has been found all over the dashboard, seats, infotainment console, and trim all around the car. This is a health hazard due to breathing in fabric/carpet particulate that can irritate the lungs. Link to forum of other people having the same issue: https://www.fordfusionforum.com/index.php?app=forums&module=forums&controller=topic&id=20981#comments

- Edgewood, KY, USA

problem #3

Sep 302022

Fusion

  • miles
Water is leaking into the trunk of our vehicle through the tail light assembly and soaking all the electrical wiring in the base of the trunk. The wheel well is becoming flooded with water. All the wiring going in and out of the trunk is soaking wet. If you Google this issue. Other Ford Fusion owners with older model vehicles and the same tail light assembly are having the exact same issue where water is coming into the trunk from the tail light assembly. This is clearly a design flaw and with water coming inside and covering the electrical system I want to believe this is major safety concern.

- Houston, TX, USA

problem #2

Mar 042022

Fusion

  • miles
I purchased this vehicle on Mar 4 2020 at Al Spitzer Ford in Cuyahoga Falls, OH with only 11,800 miles.I am getting the run around with their service department. The vehicle does not have a hoodliner insulator installed. It's needed to control temperature, protect paint and reduce engine fires. This is Ford's way along with the dealership to cut costs. The vehicle is covered under warranty and is metallic black which will attract the heat

- Cuyahoga Falls, OH, USA

problem #1

Jun 052020

Fusion

  • 4,051 miles
The contact owns a 2020 Ford Fusion. The contact stated that the backup camera remained on while driving at an unknown speed. The vehicle was taken to the royal oak Ford dealer, located at: 27550 woodward ave, royal oak, mi 48067, where the sensor was replaced. The contact stated that while driving home, the vehicle hit a pot hole, the front passenger's tire went flat. There was not spare tire. The contact's husband purchased a new tire, jacked the vehicle up to replace the tire. While on the jack, the vehicle went in reverse, rolled back and fell off the jack. The vehicle was taken to the same dealer who stated that the vehicle was not equipped with a spare tire. The manufacturer was made aware of the failures and referred the contact to the dealer. The contact was told to take the vehicle to a body shop to replace an mud guard that detached. The part was not replaced. The failure mileage was 4,051.

- Oak Park, MI, USA