8.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,704 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Feb 082021

Fusion

  • 3,300 miles
Battery drains very quickly and needs to be jump-started repeatedly, which has risks to safety and equipment. This is a fleet vehicle.

- Manhattan, KS, USA

problem #4

Dec 122020

Fusion

  • 17,500 miles
The touchscreen display is not working. It turned completely black. I cannot change the radio station. I shut off my car and turned it back on and it is still not working had to hard reset the system car also shifts hard in and out of park and reverse, makes a clunking sound and shifts hard in first and second

- Fort Wayne, IN, USA

problem #3

Sep 182020

Fusion

  • miles
The touchscreen display is not working. It turned completely black. I can change the volume using the dials, but I cannot change the radio station. It also will not show my back up camera. I shut off my car and turned it back on and it is still not working

- Sumner, WA, USA

problem #2

Sep 012020

Fusion

  • 2,000 miles
As I'm driving my radio shuts off and will not power on. The vehicle was in motion

- Brownstown, MI, USA

problem #1

Jun 052020

Fusion

  • 4,051 miles
The contact owns a 2020 Ford Fusion. The contact stated that the backup camera remained on while driving at an unknown speed. The vehicle was taken to the royal oak Ford dealer, located at: 27550 woodward ave, royal oak, mi 48067, where the sensor was replaced. The contact stated that while driving home, the vehicle hit a pot hole, the front passenger's tire went flat. There was not spare tire. The contact's husband purchased a new tire, jacked the vehicle up to replace the tire. While on the jack, the vehicle went in reverse, rolled back and fell off the jack. The vehicle was taken to the same dealer who stated that the vehicle was not equipped with a spare tire. The manufacturer was made aware of the failures and referred the contact to the dealer. The contact was told to take the vehicle to a body shop to replace an mud guard that detached. The part was not replaced. The failure mileage was 4,051.

- Oak Park, MI, USA