The manufacturer is using the wrong material for the parts on my car. Currently, the right-side lower control bushing is bulging out because a steel bushing was used instead of the aluminum one specified on the website. This issue is causing my car to pull to the right, making steering difficult. I've also experienced the same problem on the left side in the past. I request a recall to fix this and ensure the safety of all drivers on the road.

- Bakersfield , CA, USA

The steering cable is connected to the transmission hub, and the fitting that connects the two has a gasket that wears away and falls out. This is a recall with vehicles that are made from one of the two plants that assemble fusions, however my vehicle is not covered under the recall even though it is the very same issue as the recall from the other plant. it makes no sense, why is one assembly plant offering a recall for this issue while the other does not? For the same issue of the steering cable coming off the transmission, and not allowing the vehicle to go into gear. I have had to fix this car on the side of the highway before, it will not go into gear on the road. This is not safe at all. You cannot have vehicles just not going into gear while your driving down the highway, or road, street, etc.

- Albion, MI, USA

Car shifts into 1st gear when traveling at higher speeds (45+mph), causing a significant jerk and almost causing a rear end collision to myself. Car also loses power and jerks significantly hardwhen shifting to reverse and drive from Park. Afraid to travel over 45mph due to the downshifting.

- Plattsburgh, NY, USA

My flex plate cracked on my 2020 Ford Fusion. Ford has a customer satisfaction program stating that they have a one time repair for cracked flex plates, torque converter, and transmission pump and are refusing to honor it. Once the dealership confirmed my flex plate was cracked they were notified that the repairs were not going to be approved I was giving a quote for $4700 to pay out of pocket. I did not have the money and went to pick my car up until I figured out a solution. While in the process of waiting to figure out my next step of action I was informed by one of the service writers that they were going to approve my repairs by this time my vehicle had completely stopped on me while on the highway with my child in the car. Once it was towed to the dealership my car sat for 2 weeks untouched because of other repairs and I was later informed that Ford is wanting to overturn their decision and not repair my car.

- Louisville, KY, USA

My 2020 Ford Fusion developed a oder coming from the a/c heat system. In a few days it got bad enough to determine something died in the vehicle! I went to the cabin air filter to replace it but as I started to pull it out there was debris stopping it! So I removed the front cowling to expose the fresh air inlet and found it was full is mice droppings and nuts. I then found a dead mouse that got its head stuck in the recirculating door that is for max A/C! After a while of vacuuming out the air filter top and removing the dead mouse. I was able to remove the cabin air filter and then removed the blower motor below it to clean the debris from that. The debris feel when I went to remove the air filter as the opening scrapes the top of the filter as you remove it! I wiped every thing down with bleach wipes and vacuumed as much as i could then blew out the system with compressed air and reassembled the vehicle. When I was done I looked up "how mice can get in there" and found out I'm not the only one this has happened to. Since the air filter does not filter out viruses and bacteria this is a serious health problem. People can get Hantavirus (67% mortality rate) from mice, droppings, as well as other bacterial infections, and viruses! It can kill anyone in the car riding in by breathing the virus coming from the heating or a/c system. The outside air inlet should have a tightly conforming mesh covering to prevent mice and other rodents from getting into the A/C system in all vehicles. Or the recirculating door can be programed to close when the vehicle is shut off! Note the vehicle still smells a bit and I'm going to have it detailed and use a disinfectant sprayer to clean out the entire A/C heating system that I ordered.

- Shelton, CT, USA

Rear Package Tray Trim disintegrating due to sun exposure, the carpeted fiber trim behind the rear seats underneath the rear windshield. The part is still installed in my vehicle, but it available to be inspected I am constantly finding ultra fine black fibers throughout my car's trim/dashboard/steering wheel/infotainment/vents, on my clothes and in my hair especially after driving with my windows down from the trim piece fibers disintegrating. Because the fibers are blown throughout the car this is a health hazard as you are breathing in fiber strands, similar to why asbestos has been banned. A Ford dealership has inspected the part to see if there are any Ford recalls and to quote replacement of the part. First started noticing the black fibers about a year ago but that was only when the part was touched as it would cover your hand/arm in the fibers. It has progressively gotten worse to where air will now cause further disintegration of trim and blow the fibers throughout the car.

- Edgewood, KY, USA

Flexplate cracked. Causing vehicle to make a loud noise when idle or driving in reverse. Cracked discovered by mechanic and Ford service department. No warning lights or other issues prior to crack.

- Kirkwood, MO, USA

Ford reached out in June 2023 with a recall stating to not charge the vehicle and provided a small check to "help with gas." It has now been 7 months with no resolution. I have had no issues in the past from charging my vehicle even though my standard battery did just need to get replaced.

- Barboursville, VA, USA

The vin does not show a safety recall however the exact year, make, and model shows the same problem I am experiencing. my 2020 ford fusion hybrid is in service again. been getting service with same issues since 2022 to current. I lose power, had battery replaced check engine light on I had the battery replaced again, currently being service I was informed yesterday that in the back of the car by the motor there were noise and found out wires were fried, I was informed the car needs a new PCM... power control model. same as the recall on the 2020 ford fusion recall. but does not show up under my vin number which is. [XXX]. but the car is still at RON TIRAPELLI FORD. 4355 W JEFFERSON ST. SHOREWOOD, IL 60404. I was also informed that the PCM is on back order, and it is on back order until next November of next year. my car sits at the dealership until then. but the sound of things the car could have started on fire harm anyone in or near it and could have destroyed the car and leave me stranded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Joliet, IL, USA

the first time the incident happened I was driving home from work, i took and a turn and lost power, the car indicated a message that read " Auto StartStop Shift to P, then restart Engine. I tried starting my car a few times and it turned on. A week later I was driving on the highway and it happend. I pulled over and same thing. I took it to a Ford dealership and they couldn't replicate the problem.

- Lakewood, WA, USA

Purchased the hybrid fusion to save on gas. Received a recall with no time as to when they will have a fix. The car is now only able to be used as a gas car because we Were advised you cannot charge the vehicle as it may go on fire. I now have to fill up every week as opposed to every 4-6 weeks. Gas is very high now and the car is not what I wanted without the hybrid mode. Car is lackluster in gas mode and my gas bill is not 5-6 times what I was paying and want to pay.

- Northport , NY, USA

Ford installed 3g modems knowing the network would be shutdown. This causes most things on the infotainment center to stop working such as the vehicle GPS and most recently the Bluetooth command button. Updates have failed to resolve the issues. It is illegal for me to be distracted while driving, however, all of my distractions come from dealing with the infotainment and connectivity issues that were built into my vehicle.

- Lapeer, MI, USA

If the car is parked in directly sunlight and I start the car a "Front camera temporarily unavailable" message will appear. It happens more when the outside temperature is warmer.

- Fort Wayne, IN, USA

My 2020 Ford Fusion has a broken shift bushing. Which is causing my dial box to revert back to park after changing gears.

- Matthews , NC, USA

Water is leaking into the trunk of our vehicle through the tail light assembly and soaking all the electrical wiring in the base of the trunk. The wheel well is becoming flooded with water. All the wiring going in and out of the trunk is soaking wet. If you Google this issue. Other Ford Fusion owners with older model vehicles and the same tail light assembly are having the exact same issue where water is coming into the trunk from the tail light assembly. This is clearly a design flaw and with water coming inside and covering the electrical system I want to believe this is major safety concern.

- Houston, TX, USA

Rear backblast felt cover severely deteriorating after only 2 years The tiny felt peaces get everywhere And harmful to your health If inhaled

- Lisbon, ME, USA

I can hear the coolant sloshing around and gurgling while the vehicle is in park with the heat on. When I turn the heat off, the sloshing and gurgling goes away. It appears that I do not have a coolant leak.

- Brownstown, MI, USA

After pulling forward into a parking space, I stopped and shifted my car to reverse. When I touched the gas pedal again, the car went FORWARD and the light on the shifter starting flashing quickly. I stopped and was able to shift the car and it have it move as expected. I-??ve been unable to reproduce this so far but wanted to report it in case others were having similar issues.

- Coraopolis, PA, USA

The contact owns a 2020 Ford Fusion. The contact state that the more they turn the vehicle's acceleration pedal that the vehicle would pull to the right. The contact took the vehicle to the dealer who was able to duplicate the issue however were not able to find the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 23,000.

- Syracuse, NY, USA

The contact rented a 2020 Ford Fusion from hertz car rental. The contact stated while driving 25 mph on a incline hill, a strange sound occurred and the vehicle started to slow down. The contact depressed the acceleration pedal, however the vehicle started to roll backwards down the hill causing the vehicle to crash into two other vehicles. No warning lights was illuminated. The air bags failed to deploy. The vehicle was damaged on the driver side door and the back light was dented. The contact sustained whiplash and lower back pain; no injuries sustained by other vehicle drivers. A police report was filed. The vehicle was towed to the a parking lot and then towed to hertz car rental lot(625 South columbus ave, mount vernon NY, 10550 914-665-1780). The contact stated the rental company was apprising the vehicle and had not received any updates. The failure mileage was 23,600. The VIN was not available.

- Yokers, NY, USA